I am very happy with the operation aspect of this product. In addition it enhances my laundry room. Washer/dryer operations are quick and efficient. In addition since it is a wash tower the placement of operation buttons is perfect. I am not vertically challenged with their placement.

[This review was collected as part of a promotion.] This washer/dryer combo cleans and dries like a dream (and quietly). I do like the basic functions but have been unable to hook it up to wifi, so can't connect to the app. This was really my only option based on space, so it's fine. I wish I could get better support to troubleshoot wifi issues.

[This review was collected as part of a promotion.] Adds about one quart of water the whole wash cycle I use very little soap. One tablespoon ..and the soap never comes out. I add 3 extra rinses and it still has soap in it. No matter the size of the load

[This review was collected as part of a promotion.] We had the nastiest old washer and dryer for So long, this new combo is so quiet I can’t tell from the other side of the house that it’s on. Now that we have this, we see that our clothes were never really getting all that clean. Life is good!

I bought this 8 months ago and it has been broken for the last 2 months. The main board is bad and not suppling voltage to gas valves. So no heat. LG is trying to fix it. I have had to call them many times. They are trying though. Getting GAS error.

We have had this set for a few months now. Key features are missing and no matter the settings even with steam things are coming out of the dryer crunchy and wrinkly. No whites cycle on washer. No ability to set water temp to cold and have it stay that way as a default for your wash. No air fluff on the dryer. In fact, their dry sensors are so"advanced" that the dryer just shuts off when you try to put something in to fluff it. No time dry settings.

My laundry center is only eight months old and the touch panel on my washer is malfunctioning. I’m very disappointed because I really love the idea behind the laundry center. It fits in my laundry room area perfectly. I’ve contacted LG and now I’m waiting for a local repair person to repair my washer. I am not sure how long the repair process will take, parts may need to be ordered. Not very happy with the quality and dependability of this product and I will not buy another LG product.

I like that this product is space saving, but that's about where my liking of it ends. I miss the old LG washer and dryer that I had to leave behind at my old house. This unit thinks it knows what I want, but it's almost always wrong. It insists on drying my "tumble dry low" clothes on high! Until it can read care labels, I want it to stop telling me that it knows best! I only use the "Timed Dry" option because all the sensor dry options force too high a drying temp or are intended to stop before the items are completely dry. It's also missing critical features like "Rinse and Spin." When a load finishes washing still sudsy (which happens often), I have to start the cycle from scratch because there is no option to only rinse again! Talking about wasting resources. There is an option to add an extra rinse to a full wash cycle, which I often do, but sometimes one extra rinse wasn't enough to remove the suds. I'm using less HE detergent than recommended so I really don't know what the problem is. I really do want my old LG washer and dryer back (but in space-saving form), that had a simple "Custom Program" button and useful features like "Delay Start." I do not want to drive my washer and dryer with a smartphone! What's the point of being able to control it with a smartphone from anywhere in the world when you have to be within arm's reach in order to load it??

[This review was collected as part of a promotion.] Our old washer/dryer combo was 20 years old and had been worked hard. Our search found this LG washer/dryer combo. I now look forward to laundry day. These machines are quiet, efficient, and a truly great purchase.

[This review was collected as part of a promotion.] My short wife had problems reaching the controls of our old stacked unit. This one isn't a problem and she can reach the things at the bottom of the dryer. It's a large capacity unit in a small space and because it came already stacked it was easy to install. It comes stacked so it was easy to install. I like that the dryer knows what was just washed and sets the dryer accordingly.