[This review was collected as part of a promotion.] Our old washer/dryer combo was 20 years old and had been worked hard. Our search found this LG washer/dryer combo. I now look forward to laundry day. These machines are quiet, efficient, and a truly great purchase.

[This review was collected as part of a promotion.] I bought the set because it was the only one available that might fit in the area of the room and the fact that I have a crawl space that holds my furnace so needs access This access is on the floor right in front of my washer dryer stackable set.

I like the size. My issue, and strongly is not able to set to cold easily. Have to download app which when I bought I didn't think that was a prerequisite. I need a stacking unit , and I need to not use a stool. The center controls are great. I don't have control of my own machine, frustrates me. AI is good for some things but only if it is set up properly.

[This review was collected as part of a promotion.] Adds about one quart of water the whole wash cycle I use very little soap. One tablespoon ..and the soap never comes out. I add 3 extra rinses and it still has soap in it. No matter the size of the load

[This review was collected as part of a promotion.] We bought this unit from Costco, so there was a delay of several weeks between the purchase date and the installation date. We were replacing a Samsung set that we'd had for around five years. The LG unit doesn't have as many built-in cycles as we're used to, and while additional cycles similar to those on the Samsung can be accessed and downloaded using the ThinQ app, that isn't very convenient when those downloadable cycles happen to be the ones we use most often. It would be great if the unit had a few "user-programmable" settings that could be added and that would remain available without having to find and download them every time.

[This review was collected as part of a promotion.] It is possible to fall in love with an appliance ! by buying LG thinq you’re buying yourself a peace of mind, make your clothes happy, , help your house space breath better, and your family budget thanks you ;) Best investment ever!

[This review was collected as part of a promotion.] My short wife had problems reaching the controls of our old stacked unit. This one isn't a problem and she can reach the things at the bottom of the dryer. It's a large capacity unit in a small space and because it came already stacked it was easy to install. It comes stacked so it was easy to install. I like that the dryer knows what was just washed and sets the dryer accordingly.

I bought this 8 months ago and it has been broken for the last 2 months. The main board is bad and not suppling voltage to gas valves. So no heat. LG is trying to fix it. I have had to call them many times. They are trying though. Getting GAS error.

[This review was collected as part of a promotion.] GAS error code after 2 years of use. Dryer does not function anymore and needs repaired. Warranty doesn't cover and extended warranty at the time of purchase was ludicrously expensive. Beware if you buy this product, get the extended warranty because it will break. Cheap quality, go with a different brand

[This review was collected as part of a promotion.] The idea is so intuitive that I don’t understand why it haven’t been thought of before. Anyone that has limited space really needs to consider this unit. A conventional washer and dryer can stack however the controls are quite high and shorter people, like my wife, have a hard time using the controls. This unit has all the controls in the middle of the single unit. Controls are so intuitive it takes only a few seconds for set the wash or drying cycle you want. Large, full size, capacity for even the largest loads. I would recommend this unit to everyone. In fact, I did. After my son saw mine, he then purchased the same unit for himself.