[This review was collected as part of a promotion.] This wash tower is fantastic!!! It is fast, effective, quiet and ever since my builder corrected his duct error, the dryer is better than my old full-size at getting items compketly dry!!! The tower washes my throw rugs & comforters effectively with no vibration & the only noise - the "ta da da da da dah" to announce it is finished! Absolutely love it!

Researched for the best stacking washer and dryer, and this L G was highly recommended. We absolutely love it. Works great, no vibration and is fast. Very pleased with our purchase. The green color is really nice.

[This review was collected as part of a promotion.] This is by far the best washer/dryer tower setup I've ever had! Located in our garage, it has a much smaller footprint that side by sides, takes less time for each function and easy to load/unload. The delivery people were awesome, did not rush and explained the basics after installation. If you would benefit with a tower arrangement I really recommend this LG unit!

[This review was collected as part of a promotion.] Outstanding quality washer/drier tower. Simple to use, quiet, efficient. Easy to understand controls on the unit. And if you want extended functions, the app is great. You get cycle and maintenance notifications with the app as well. My wife is so, so happy with this unit!!!

[This review was collected as part of a promotion.] After years of washing at laundromats, where clothes got clean, now with this Washtower they get clean to a new, much higher level; yes it’s noticeable. When in operation, it is so comparatively quiet, that I can take a nap within 10 feet. Plus the ending chime is a very nice bonus feature. Serves its purpose and gets the job done in the nicest, most pleasant way possible. A bit of a learning curb (took a while to find Tub Clean under Bedding), but nothing major. Very happy and grateful I pulled-the-trigger on this well-designed and built LG machine.

[This review was collected as part of a promotion.] Have had this unit about a month now. Love it. Easy to use, clothes come out looking great. Love the controls in the middle. I'm short and this makes it very easy to read without using a step stool. Attractive and looks great in laundry room. Have owned LG in past and have been happy with them.

[This review was collected as part of a promotion.] We like many of the features the washtower offers but it's taking a while to be accustomed to a smart machine. Previously we turned to dials and that was it. Now computer skills seem necessary. We do like it's full size which fit into the designated laundry closet. We wish we had more temperature control over the drying phases. Still trying to work out how to use the steam features.

I’ve owned 6 LG machines at multiple properties over the last 5 years. We just installed the new slim line full size stackables and the heater went out in the dryer and spin cycle stopped on washing machine within a few months of owning it. I have multiple other LG products and they have literally been problem free. I also have on order ordered 2 more of the same machine for another project. I sincerely hope this is not a lemon or that if it was stuck on a boat in port that the salt air affected the electronics, or that a lack of quality chips were the cause. Either way I’m concerned and not happy to have had this issue. The service company wouldn’t ship the replacement part to another address or to the store I purchased it from since the property is currently unoccupied. Ether way not happy and the lemon law requires 5 problems before replacing it.

Washer comes with damage to the door right in front. The unit itself washes my clothes great, has fun features and works fine. However, paying full price for a new product to receive it with damage from factory is completely unacceptable. I've seen issues with multiple products so I don't trust the quality of LG. Avoid unless you're okay receiving damage products with no accountability from LG.

I have never had buyer's remorse as much as getting this appliance. I will start with the good points. I washes and dry's just fine. It's also quiet because of the direct drive. What puts me off is the utter lack of thinking through how this machine should control. This dumbest complaint I have is how long you have to hold a button down just to have the light come on. I know how that sounds, but I think it's also a quick example that shows the lack of thinking things through. A bigger issue is that I want to customize my cycles. In other words, the "Normal" setting is not to my liking on either wash or dry setting. There's a setting within the phone app, that allows you to have the machine "learn" what your favorite setting are, so it has the ability to change it's settings, but why not just allow me option to "save" the features I want to default. You took easy programming and made it more complicated for some reason. The annoying part about this smart learning, is that if you do a couple loads that aren't your normal preferred settings, then it changes your settings once again. Also the fact that you cannot adjust the heat setting on Normal for drying is absolutely insane, and once again, for a timed dry, I have to change the settings every single time because there is no way for the machine to save timed dry's at all. Yes, you can download one wash and one dry cycle to a "download" button, but this only allows you to pick from a list of programs they have made. Once again, why not allow a "customize" cycle that allows me to pick the setting I want to choose and save it. I think this washer is for people who don't know how to best wash and dry their own clothes so they like the idea of a setting called "sweat stains" or "whites" to just know how it's best to clean their clothes because they aren't sure what temp you should wash at or how long you should dry for. This machine would be a 10 if the controls work well, but in my opinion, being able to wash and dry is the baseline minimum and the interaction with the machine is 9/10 what makes it enjoyable to use as long is it works and doesn't brake down. This machine is painfully unenjoyable to interact with. I'm repeating myself, but making a system that allows for the default settings to change, but doesn't allow you to manually make and save those settings yourself is beyond baffling. Also, this can only be done to the normal cycle. the other 4 cycles cannot learn new defaults, and in my opinion, are baffling choices to have a defaults. There is no "Whites" default cycle, that should be a gimme. I thought having a cycle that you can permanently download would be cool, but when the default cycles already on the machine are not one's you want to use, only having one downloadable cycle becomes not enough.