[This review was collected as part of a promotion.] Our laundry center was installed about twelve days ago. Our first four or five loads washed and dried perfectly but then the dryer would not heat up which was rather disappointing. But the good news is LG's online chat determined that we needed a service call and they scheduled it for us within two business days with a local repair service. The repairman arrived on time and was competent and efficient. He replaced a defective igniter with a brand new one and had us up and running within an hour. It works perfectly again. We love how it looks, how it cleans and dries and that it is so very quiet. We're very happy with our purchase.

[This review was collected as part of a promotion.] Have had this unit about a month now. Love it. Easy to use, clothes come out looking great. Love the controls in the middle. I'm short and this makes it very easy to read without using a step stool. Attractive and looks great in laundry room. Have owned LG in past and have been happy with them.

[This review was collected as part of a promotion.] Have tight space & this is perfect, did regular loads, blankets, bath mats, bedding, winter jacket+snow suit, used turbo wash - haven't tried steam in dryer yet. Great capacity in both washer & dryer, so quiet, easy setting choices, uses considerably less water, even like the app that tells me load is finished.

[This review was collected as part of a promotion.] This machine is amazing! Just stepped up and pressed some buttons, machine runs itself. Connects to internet in seconds, Amazing how much space it saves and yet washes and dries big loads faster than my older machines. Bonus is that it's beautiful to look at. Very happy!

[This review was collected as part of a promotion.] My LG ThinQ tower has far exceeded my expectations! It’s quiet, cleans clothes perfectly and the dryer outperforms any dryer I ever used! Using the washer/drawer is effortless. The water efficiency is superb which is especially important since we have a septic system. And it’s beautiful! It is by far my favorite appliance!

[This review was collected as part of a promotion.] We have had our machine for about a month now. I would have given it a five star rating, but not being able to change the default washer settings is a bit or a nuisance. Most of our loads run in cold water. We also own an antique home, so a lot or our loads cannot use the full spin cycle do to our floors. I love the turbo wash, have not tried the steam setting yet and the height is great. Also having the integrated control panel at mid height is much better.

[This review was collected as part of a promotion.] My old washer stopped working so I had to replace the unit. When I went to replace the washer and dryer the newer ones were larger and didn't fit my area for the units. The salesperson suggested the LG Thin unit and I am so glad he did. This unit is not only attractive but it's a perfect fit for slimmer areas. The new technology places the control panel in the middle between the washer and dryer. That's also perfect because the other stackable units have the controls too high up for me. This beautiful unit is very quiet. The cleaning results are amazing. Appreciate the fact that you can download the app and can turn the unit on with your phone.

I live in a small condo that had a stackable washer and dryer but it was the older white one piece unit. It worked just fine but you could only wash two or three towels at a time and there was no way that the washer could hold blankets let alone a comforter. My neighbor had a different brand stackable set so I thought I would try the new LG Slim Q brand. What a difference. The product is quieter than my old machine; it uses less water and detergent as opposed to my old unit. On top of that, the inside of the washer is humongous; I'm still wondering how that created full sized capacity for small spaces. All of my neighbors have stopped by to see my new equipment so maybe they will purchase the Slim Q too.

[This review was collected as part of a promotion.] I bought the LG Washtower six weeks ago and I am loving it. It is easy to use and very intelligent. When I put one of my wrinkled sweaters in the machine's steam cycle to get the wrinkles out, the machine defaulted to 55 minutes. I knew the sweater only needed 5 minutes so I set a timer on my phone to get the sweater. When I came back the machine was already off. The Washtower actually WEIGHED MY SWEATER to determine how much time was needed and shut down the cycle after only the few minutes necessary to get the wrinkles out. The Washtower has many other intuitive features that help to take care of your clothes while getting them clean and dry very quickly. It is also a beautifully designed machine with a small footprint. My wife loves the mobile app that let's her know when wash or dry cycles have been completed. I highly recommend this machine.

[This review was collected as part of a promotion.] I am overall very happy with my LG Washtower purchase. Love the capacity and features. I had no issue with Washtower wifi setup. I like that you can send wash and dryer setting from IPhone to Washtower. The only thing I am happy is when you setup remote start that command isn't save once you power off the machine.