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Customer reviews for LG Single Unit Front Load WashTower with 4.5 cu. ft. Washer and 7.4 cu. ft. Gas Dryer for
LG Single Unit Front Load WashTower with 4.5 cu. ft. Washer and 7.4 cu. ft. Gas Dryer
4.6 out of 5 stars
stars516 ratings516 reviews
  1. 5 stars77% (395)
  2. 4 stars13% (69)
  3. 3 stars4% (19)
  4. 2 stars2% (10)
  5. 1 star4% (23)
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Showing 431-440 of 516 reviews
Jan 24, 2024
Zapman111
3 out of 5 stars review

Shaking alot

[This review was collected as part of a promotion.] Hello, I purchased this product about a year ago and so far its been ok. My main concerns are the dryer doesn't seem to dry completely after any buildup occurs that would block air flow and lessen the ventilation cubic feet specs. I'm working on a solution for this by changing the fixtures that is mounted to a roof that the hot air escapes from. My primary concern is that I have this unit mounted on a FOX steel dolly to keep it on wheels so I can move it around if i need to easily with just myself. Unfortunately it's challenging to get the unit to not shake and tremble when it starts its spin cycle. Have you ever considered elevating the unit with some cargo straps that would support it from the bottom, but be mounted above the unit, basically suspending it in mid air? I believe by doing this it will eliminate the rocking and shaking. It's that or building a mini platform like they built skyscrapers on to resist earthquakes.

Review from lg.com
Helpful?3CFH0XQZMI4315588302510
reply from LG Digital Care Team

Hey there, we are sorry to hear that you were disappointed with your LG Washtower. We understand how important it is for our customers to have their expectations met, and we apologize for any inconvenience caused. In order to ensure the best performance and longevity of our units, particularly the Washtower, we highly recommend placing it on a stable and level surface. This is because an unstable or uneven surface may potentially lead to damage or malfunctions, which could void the warranty. We want to provide you with the best possible experience and ensure that your investment in our product is protected. Therefore, we strongly advise following this guideline to maintain warranty coverage and enjoy the full benefits of your LG Washtower. ~TammyJo

Apr 18, 2021
Wilb136
3 out of 5 stars review

The set is so big - to big for the laundry room

[This review was collected as part of a promotion.] I bought the set because it was the only one available that might fit in the area of the room and the fact that I have a crawl space that holds my furnace so needs access This access is on the floor right in front of my washer dryer stackable set.

Review from lg.com
Helpful?3CFH0XQZMI4315588302510
reply from LGE Social Media

Thank you for taking the time to review our product. Your feedback is especially important to us and your concerns will be shared with our marketing and product teams. We work continuously to improve the quality of our products and anticipate market demands that drive customer satisfaction. If you have questions or further concerns, please reach out to our support team on Twitter via @LGUSSupport or on Facebook at https://www.facebook.com/LGUSA/. ^Daphane

Feb 25, 2021
Bobby Last
5 out of 5 stars review

New concept for an all in one washer dryer.

[This review was collected as part of a promotion.] The idea is so intuitive that I don’t understand why it haven’t been thought of before. Anyone that has limited space really needs to consider this unit. A conventional washer and dryer can stack however the controls are quite high and shorter people, like my wife, have a hard time using the controls. This unit has all the controls in the middle of the single unit. Controls are so intuitive it takes only a few seconds for set the wash or drying cycle you want. Large, full size, capacity for even the largest loads. I would recommend this unit to everyone. In fact, I did. After my son saw mine, he then purchased the same unit for himself.

Review from lg.com
Helpful?3CFH0XQZMI4315588302510
Feb 27, 2021
2 Flat Owner
5 out of 5 stars review

Outstanding stackable washer/dryer

[This review was collected as part of a promotion.] We purchased the LG stacked washer-dryer for features including 1) center controls --- a HUGE PLUS and unique among competitive "stackables," & 2) above average tub sizes -- 4.5 Cu. Ft. washer, 7.1 Cu. Ft. gas dryer. Both features are exceptionally functional, useful and of great value. In 1st month of use, it performs very well and meets expectations. We strongly recommend it to potential customers. And, its very quiet too.

Review from lg.com
Helpful?3CFH0XQZMI4315588302510
Apr 6, 2021
AOAO
5 out of 5 stars review

[This review was collected as part of a promotion.] The feature that really sealed the deal for us on the WashTower is the central control panel in the middle of the machine, which makes it so much more accessible than other models where the controls are separated and the dry controls are at the top. We also love the flat doors, which help keep our narrow walkway clear. Most front-loaders seem to have bulky bubble windows--these are much sleeker. We were concerned at first that the options in the control panel would be too overwhelming, but the menu is really easy to use. We've also been impressed with the sensors in the machines can determine how much time needs to be added to the dryer cycles.

Review from lg.com
Helpful?3CFH0XQZMI4315588302510
Jan 3, 2025
Manalapan
2 out of 5 stars review

The products require extra maintenance. The top ice maker requires chopping the ice at least 3 times a week, the water filter assembly required replacement, the washing machine requires the most maintenance, with draining the system often, otherwise the drainage water starts to smell! Never had these issues with similar products from other manufacturers Purchased a service contract with direct LG, another problem to get LG service rep

Review from lg.com
Helpful?3CFH0XQZMI4315588302510
reply from LG Digital Care Team

Hey there! We appreciate you sharing your experiences with your LG appliances with us. Our goal is always to ensure that you have the best experience with your appliances whenever you use them, and we'd be happy to help make that happen. For your ice maker, ice clumps up whenever the maker is not regularly used and if there is frost build-up around the ice maker. If the ice begins to clump with continual use, we recommend checking for any frost buildup around the unit. As for draining the washtower, we recommend checking the back of the unit to ensure that the hose is not kinked and that there are no obstructions in the hose. If you need additional assistance, please send us a private message on social media at @LGUSSupport, and we'll be ready to help! *Josh

Dec 2, 2021
Timmah11
3 out of 5 stars review

Good Features Just One Major Flaw

We purchased this unit because it fit the specific space where we were looking to put our washer and dryer. All of the features work as advertised and our clothes come great. Our only complaint is that the dryer doesn't seal and water leaks into the control panel.

Review from lg.com
Helpful?3CFH0XQZMI4315588302510
reply from LGE Social Media

We hate hearing you are having an issue with your unit. We’d like to gather more information to see if we can help. Please contact LG Customer Support via private message on Facebook @LGUSSupport and use #VOC in your first message to our social media support team. Please be sure to provide your contact information, model/serial numbers, and date of purchase so that we can better investigate and quickly assist you with a resolution, where possible. We apologize for any inconvenience this has caused. ^Daphane

Nov 16, 2020
MVLSR
5 out of 5 stars review

I love the design and look of this solo comb unit!

Our 4 year old Samsung washer started having problems with stopping during various Our I had purchased matching Samsung washer/dryer 4 years ago and had problems with the washer. A technician came out and determined there was a short problem. He said he would order the part and come back out in a week. We then received a letter from Lowe's saying it would cost more to repair it than it was worth so they refunded our purchase price. I'm not buying anymore Samsung appliances since I've had nothing but problems with them. This situation required me to do some research for a new washer. We had stacked our Samsung washer and dryer due to limited space so I wanted another stackable combo unit. I decided to go with LG this time since I've had better luck with their products. I then found this new designed one piece washer/dryer unit so I purchased it from Home Depot this time (online purchase). This combo one-piece unit is 2 inches shorter than the previous Samsung washer/dryer stackable separate units and 1 inch less deep so it fit my space very well. I use a gas dryer and I did the installation myself and luckily no water or gas leaks! This single combo-unit runs well and they are quieter than the old Samsung separate units. I like the sleek design of this new LG combo unit and how the close the washer and dryer controls are. It looks very stylish and has operated very well so far. I would definitely recommend this unit for those who have space issues.

Review from lg.com
Helpful?3CFH0XQZMI4315588302510
Mar 4, 2021
Enrico71106
5 out of 5 stars review

Excellent choice

[This review was collected as part of a promotion.] We own the wash tower now 2 months, it washes and dries perfect. That is our first gas dryer and we are so happy. The clothes smell good and it dries super fast way better than any other dry system. Even it is a wash tower, the top part is removable for easier transportation. LG should have that mentioned in their commercial. Functions are easy, you can even remote start with your smart phone. It saves also a good amount of energy due weighing the laundry. The direct drive motor makes this model pretty quiet and longer lasting, no belt like in other washers. I would love to see one size bigger of the wash tower in the future. Did I mention you'll save a lot of space.

Review from lg.com
Helpful?3CFH0XQZMI4315588302510
Apr 6, 2021
Cattymom
3 out of 5 stars review

Connectivity required

[This review was collected as part of a promotion.] This washer/dryer combo cleans and dries like a dream (and quietly). I do like the basic functions but have been unable to hook it up to wifi, so can't connect to the app. This was really my only option based on space, so it's fine. I wish I could get better support to troubleshoot wifi issues.

Review from lg.com
Helpful?3CFH0XQZMI4315588302510
reply from LGE Social Media

Thank you for taking the time to review our product. Your feedback is especially important to us and your concerns will be shared with our marketing and product teams. We work continuously to improve the quality of our products and anticipate market demands that drive customer satisfaction. If you have questions or further concerns, please reach out to our support team on Twitter via @LGUSSupport or on Facebook at https://www.facebook.com/LGUSA/. ^Daphane