We have had this set for a few months now. Key features are missing and no matter the settings even with steam things are coming out of the dryer crunchy and wrinkly. No whites cycle on washer. No ability to set water temp to cold and have it stay that way as a default for your wash. No air fluff on the dryer. In fact, their dry sensors are so"advanced" that the dryer just shuts off when you try to put something in to fluff it. No time dry settings.

This replaced a washer/dryer with intuitive control knobs, so it took some time and experimentation to do what I wanted. The touch sensitive controls are not as intuitive. For example, I found myself pressing the top and bottom ends of the high/low range settings before I eventually realized it was a simple switch that cycled through all of the settings. It also took me awhile to understand that by clicking on the Timed Dry control when it was not lit, caused it to light up and the Temp Dry setting stopped being lit up. It would probably be better if all of the feature settings were at least dimly lit, half way lit when not chosen, and brightly lit when chosen. Those that are not lit cannot be read at all on the black control panel. One thing I was able to do on the old knob controls was to be able to change certain things after starting the wash or dry. For instance, when I start the wash and realize that the temp is not where I wanted to set it, or I wanted to add more time to the time setting, or change the dryness level. I do like the quiet operation.

[This review was collected as part of a promotion.] Our set is a gift from family. We live in a 2 story home with laundry in basement. Our family said “no more steps”.. well we didn’t like that very much! We are in our 80’s and healthy but we did it and couldn’t be happier. Both washer and dryer run smoothly and hum quietly. Minimum water and drying time. So very pleased!

My very first laundry at my very first condo. Maximized the laundry size with small space. We are very happy about and size. Style and features. Very smart too. For dryer it figure out how long it will run dryer machine and stop. After the delivery, next day we did laundry all day. Still need to learn how to use it but we are going to keep it forever.

[This review was collected as part of a promotion.] Hello, I purchased this product about a year ago and so far its been ok. My main concerns are the dryer doesn't seem to dry completely after any buildup occurs that would block air flow and lessen the ventilation cubic feet specs. I'm working on a solution for this by changing the fixtures that is mounted to a roof that the hot air escapes from. My primary concern is that I have this unit mounted on a FOX steel dolly to keep it on wheels so I can move it around if i need to easily with just myself. Unfortunately it's challenging to get the unit to not shake and tremble when it starts its spin cycle. Have you ever considered elevating the unit with some cargo straps that would support it from the bottom, but be mounted above the unit, basically suspending it in mid air? I believe by doing this it will eliminate the rocking and shaking. It's that or building a mini platform like they built skyscrapers on to resist earthquakes.

[This review was collected as part of a promotion.] Adds about one quart of water the whole wash cycle I use very little soap. One tablespoon ..and the soap never comes out. I add 3 extra rinses and it still has soap in it. No matter the size of the load

[This review was collected as part of a promotion.] I bought this unit 3 months ago. It has a sleek design and saved me space in my super tiny laundry room. I was able to connect to the gas line, which saves me $$. It has great capacity, and so far I have had zero issues; basically it washes and dries as expected, with appropriate settings, etc. The only thing I had to do differently was looking for HE detergents, but that is not a major issue at all.

I am very happy with the operation aspect of this product. In addition it enhances my laundry room. Washer/dryer operations are quick and efficient. In addition since it is a wash tower the placement of operation buttons is perfect. I am not vertically challenged with their placement.

[This review was collected as part of a promotion.] I'm a 70 year old woman who has had a multitude of washers and dryers through my life - this is hands down my favorite washer and dryer ever! First, it looks like a million dollars (I ordered the black steel color). It is so sleek and elegant. Love the all digital controls in the middle. The capacity is larger than my previous full sized name brand stackables. I really appreciate the quiet operation since the unit is located in an open area right off my bedroom. The controls are very intuitive - I never had to read the instruction manual. Also, the washer can handle the tiniest load and still spin out all the excess water. I can't say how often I had to remove still dripping wet clothes from my previous washer because it was incapable of balancing small loads! It does a great job of washing and drying. Couldn't be any more pleased with it - GREAT DESIGN!!!

[This review was collected as part of a promotion.] This laundry tower is just great. It fits in a closet in my bedroom. The inside is very large and with a compact outside it is perfect in the space. It plays a song when the cycles are done and its so easy to use.