Customer reviews for LG Single Unit Front Load WashTower with 4.5 cu. ft. Washer and 7.4 cu. ft. Gas Dryer forMember photos
Works fantastic with awesome features!
I’ve bad this for about 2wks now and I’m loving this washtower. We have this weird & terrible design where the washer dryer has to be stacked in a closet. My previous frontload LG set fit- comfortably. After multiple measurements and extensive research, I have found that all the new machines are bigger than the ones I had. There was no way I was going to risk getting a new set in hopes that it would magically fit. Nope. This washer tower was an a great alternative. Even better. The machines fits nicely with room on top to spare AND the capacity is bigger. I love the wifi function and notifications for when the loads are done. When you live in a TRI level home with the washroom on the first floor, it’s nice not to have to go up and down stairs to check how much time is left. I can just pull up my app and check the time on. I also like that I can start a load via the app in case I need it to be “delayed” but I just recently discovered that delayed start is a feature in the app! So awesome. Not that I’ll use it much but it’s nice to know that it’s there. A feature that I found kind of cool was that the dryer automatically selects the setting you used in the wash. If I was using the bedding settings in the washer, the dryer selects that when it turns on. Kind of neat. And my absolute favorite of all. The color. That red is FIRE.
Connectivity required
[This review was collected as part of a promotion.] This washer/dryer combo cleans and dries like a dream (and quietly). I do like the basic functions but have been unable to hook it up to wifi, so can't connect to the app. This was really my only option based on space, so it's fine. I wish I could get better support to troubleshoot wifi issues.
Thank you for taking the time to review our product. Your feedback is especially important to us and your concerns will be shared with our marketing and product teams. We work continuously to improve the quality of our products and anticipate market demands that drive customer satisfaction. If you have questions or further concerns, please reach out to our support team on Twitter via @LGUSSupport or on Facebook at https://www.facebook.com/LGUSA/. ^Daphane
Great Washtower
I am very happy with the operation aspect of this product. In addition it enhances my laundry room. Washer/dryer operations are quick and efficient. In addition since it is a wash tower the placement of operation buttons is perfect. I am not vertically challenged with their placement.
Hey there! So glad to hear you’re loving your new LG wash tower! It’s awesome that the buttons are perfectly placed for easy access, no tiptoeing needed! 😄 Plus, quick and efficient laundry days are a total win! We're here in case of anything just send us a quick DM @LGUSSupport. ~Kimmy
A machine that makes washing close fun again
[This review was collected as part of a promotion.] I’ve had my machine for a few weeks. The sleek design gives me a lot more space in my laundry room. The controls are easy to read and directly in the center of the unit. My mother is legally blind and washing a her clothes has been a struggle until we got this unit. Then unit is so smart that touching and finding all the buttons is not a problem because it knows what you are washing with just a push of a button. The dryer is also smart and knows what to do because it’s paired with the dryer. Another concern we had is the height and if she could reach the dryer. She is very short but again, no issues there. Our clothes come out clean and they smell clean even with a large load. They also don’t come out all wrinkled up and dry very nice. We are so happy with our purchase! It fits all of our families needs and does an amazing job! You won’t be sorry.
LG ThinQ Washer Dryer combo. Looks nice, broken
I bought this 8 months ago and it has been broken for the last 2 months. The main board is bad and not suppling voltage to gas valves. So no heat. LG is trying to fix it. I have had to call them many times. They are trying though. Getting GAS error.
Hey there. We truly appreciate you reaching out to us and providing us with feedback on your experience so far. We appreciate you giving us the chance to repair it. We always have our customer's back, so no need to worry; at the end of the day we will ensure you have a top-notch working WashTower. If you have any further questions or concerns, please feel free to send us a private message at LGUSSupport. We are with you every step of the way! ~Ivy
Excellent choice
[This review was collected as part of a promotion.] We own the wash tower now 2 months, it washes and dries perfect. That is our first gas dryer and we are so happy. The clothes smell good and it dries super fast way better than any other dry system. Even it is a wash tower, the top part is removable for easier transportation. LG should have that mentioned in their commercial. Functions are easy, you can even remote start with your smart phone. It saves also a good amount of energy due weighing the laundry. The direct drive motor makes this model pretty quiet and longer lasting, no belt like in other washers. I would love to see one size bigger of the wash tower in the future. Did I mention you'll save a lot of space.
Inelegant
[This review was collected as part of a promotion.] I am in the process of modernizing my laundry room with new cabinets, counters and sink. I replaced my washer and dryer with the LG WKGX201HWA wash tower. The washtower works well. The parts that come with the unit are 3 water hoses, a hose splitter, drainage hose, zip-tied to the water hoses, a dryer vent and two electrical cord. Attached is a picture. Still need to install the cabinets, but not sure if it will look better. I am focusing on the product, but the installation of a unit that is intended to replace 2 units needs to be considered before purchasing.
Hi there. Thank you for sharing your experience with the LG WKGX201HWA WashTower. We appreciate your feedback as you modernize your laundry room. It's great to hear that the WashTower is working well for you. When it comes to installation, it's essential to consider the space and layout you have available, especially since this unit is designed to replace two separate machines. You may access this link: https://www.lg.com/us/support/product/lg-WKGX201HWA.ABWEEUS. If you have any concerns about the fit or functionality once your cabinets and counters are installed, please feel free to reach out for assistance. If you have any further questions or need support during your installation process, please send us a private message on Social Media @LGUSSupport. Our team will be more than happy to help you. We appreciate your patience and understanding. —Mau
I love the design and look of this solo comb unit!
Our 4 year old Samsung washer started having problems with stopping during various Our I had purchased matching Samsung washer/dryer 4 years ago and had problems with the washer. A technician came out and determined there was a short problem. He said he would order the part and come back out in a week. We then received a letter from Lowe's saying it would cost more to repair it than it was worth so they refunded our purchase price. I'm not buying anymore Samsung appliances since I've had nothing but problems with them. This situation required me to do some research for a new washer. We had stacked our Samsung washer and dryer due to limited space so I wanted another stackable combo unit. I decided to go with LG this time since I've had better luck with their products. I then found this new designed one piece washer/dryer unit so I purchased it from Home Depot this time (online purchase). This combo one-piece unit is 2 inches shorter than the previous Samsung washer/dryer stackable separate units and 1 inch less deep so it fit my space very well. I use a gas dryer and I did the installation myself and luckily no water or gas leaks! This single combo-unit runs well and they are quieter than the old Samsung separate units. I like the sleek design of this new LG combo unit and how the close the washer and dryer controls are. It looks very stylish and has operated very well so far. I would definitely recommend this unit for those who have space issues.
Good Features Just One Major Flaw
We purchased this unit because it fit the specific space where we were looking to put our washer and dryer. All of the features work as advertised and our clothes come great. Our only complaint is that the dryer doesn't seal and water leaks into the control panel.
We hate hearing you are having an issue with your unit. We’d like to gather more information to see if we can help. Please contact LG Customer Support via private message on Facebook @LGUSSupport and use #VOC in your first message to our social media support team. Please be sure to provide your contact information, model/serial numbers, and date of purchase so that we can better investigate and quickly assist you with a resolution, where possible. We apologize for any inconvenience this has caused. ^Daphane
what a difference!
[This review was collected as part of a promotion.] Replaced old “standard type” washer and dryer with the combined tower, what a difference! Far less water, noise and drying time. 2 drawbacks; have to dry the washer seal every time and it is super heavy so install was challenging up to 2nd floor.
