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Customer reviews for LG Single Unit Front Load WashTower with 4.5 cu. ft. Washer and 7.4 cu. ft. Gas Dryer for
LG Single Unit Front Load WashTower with 4.5 cu. ft. Washer and 7.4 cu. ft. Gas Dryer
4.6 out of 5 stars
stars516 ratings516 reviews
  1. 5 stars77% (395)
  2. 4 stars13% (69)
  3. 3 stars4% (19)
  4. 2 stars2% (10)
  5. 1 star4% (23)
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Showing 421-430 of 516 reviews
Feb 12, 2021
Sashman
5 out of 5 stars review

Love it so far

[This review was collected as part of a promotion.] We purchased the washtower because we are remodeling our small laundry room and where looking for a stackable unit. I am very impressed with how the machine can basically set everything from water temp, cycle time , etc. with the push of 1 button. It takes all the guesswork out of washing and drying clothes. Very nice machine so far with great extra features.

Review from lg.com
Helpful?3CFH0XQZMI4315588302510
Jun 29, 2021
Sonsoles
5 out of 5 stars review

Very pleased with the unit!

[This review was collected as part of a promotion.] I bought this unit 3 months ago. It has a sleek design and saved me space in my super tiny laundry room. I was able to connect to the gas line, which saves me $$. It has great capacity, and so far I have had zero issues; basically it washes and dries as expected, with appropriate settings, etc. The only thing I had to do differently was looking for HE detergents, but that is not a major issue at all.

Review from lg.com
Helpful?3CFH0XQZMI4315588302510
Jan 31, 2021
Bev326
5 out of 5 stars review

All around great product

[This review was collected as part of a promotion.] I bought this washer dryer combination to replace my side by side system & it has provided additional storage space as well as it is very streamlined with leading edge technology! I can operate it with my iPhone. Maintaining it is so easy too. Every house needs my combo tower system!

Review from lg.com
Helpful?3CFH0XQZMI4315588302510
Dec 2, 2021
Timmah11
3 out of 5 stars review

Good Features Just One Major Flaw

We purchased this unit because it fit the specific space where we were looking to put our washer and dryer. All of the features work as advertised and our clothes come great. Our only complaint is that the dryer doesn't seal and water leaks into the control panel.

Review from lg.com
Helpful?3CFH0XQZMI4315588302510
reply from LGE Social Media

We hate hearing you are having an issue with your unit. We’d like to gather more information to see if we can help. Please contact LG Customer Support via private message on Facebook @LGUSSupport and use #VOC in your first message to our social media support team. Please be sure to provide your contact information, model/serial numbers, and date of purchase so that we can better investigate and quickly assist you with a resolution, where possible. We apologize for any inconvenience this has caused. ^Daphane

Feb 26, 2021
clocatel
5 out of 5 stars review

Space Saver

[This review was collected as part of a promotion.] I've had the Washtower for about 3 weeks now and have loved it! My wife and I love having the controls at the center of the unit removing the need to tip-toe reach up to use the dryer controls. The unit is incredibly quiet and stable when spinning- a large upgrade from our previous dated stacked unit which vibrated the whole house when spinning. Typically with high efficiency wash/dry units you 'agree' to a longer wash cycle, but we've been pleased that even with a FULL load that it took just over an hour to wash and less than that to dry. I gave it 4 stars on features because I have yet to figure out how to do a simple timed dry. Perhaps they deemed that cycle too inefficient given it bypass the moisture sensor.

Review from lg.com
Helpful?3CFH0XQZMI4315588302510
Mar 4, 2021
Susan V
5 out of 5 stars review

Love my new machine!

[This review was collected as part of a promotion.] My old LG was unable to be fixed after 10 years so I looked for a new model. We needed a stack due to space limitations. It was very hard to find the Wash Tower in the stores probably due to covid. I finally found one gas model at an independent store in Los Angeles. It was installed and went right to work! It is very quiet and washes the clothes efficiently. I'm waiting for my tech savvy son to hook my up with the ThinQ technology.

Review from lg.com
Helpful?3CFH0XQZMI4315588302510
Jan 26, 2021
esotericwhisper
3 out of 5 stars review

Missing features and wants to shrink my clothes

I like that this product is space saving, but that's about where my liking of it ends. I miss the old LG washer and dryer that I had to leave behind at my old house. This unit thinks it knows what I want, but it's almost always wrong. It insists on drying my "tumble dry low" clothes on high! Until it can read care labels, I want it to stop telling me that it knows best! I only use the "Timed Dry" option because all the sensor dry options force too high a drying temp or are intended to stop before the items are completely dry. It's also missing critical features like "Rinse and Spin." When a load finishes washing still sudsy (which happens often), I have to start the cycle from scratch because there is no option to only rinse again! Talking about wasting resources. There is an option to add an extra rinse to a full wash cycle, which I often do, but sometimes one extra rinse wasn't enough to remove the suds. I'm using less HE detergent than recommended so I really don't know what the problem is. I really do want my old LG washer and dryer back (but in space-saving form), that had a simple "Custom Program" button and useful features like "Delay Start." I do not want to drive my washer and dryer with a smartphone! What's the point of being able to control it with a smartphone from anywhere in the world when you have to be within arm's reach in order to load it??

Review from lg.com
Helpful?3CFH0XQZMI4315588302510
reply from LGE Social Media

Thank you for taking the time to review our product. We work continuously to improve the quality of our products and anticipate market demands that drive customer satisfaction. If you have questions or further concerns, please reach out to our support team on Twitter via @LGUSSupport or on Facebook at https://www.facebook.com/LGUSA/. ^Daphane

Feb 27, 2021
2 Flat Owner
5 out of 5 stars review

Outstanding stackable washer/dryer

[This review was collected as part of a promotion.] We purchased the LG stacked washer-dryer for features including 1) center controls --- a HUGE PLUS and unique among competitive "stackables," & 2) above average tub sizes -- 4.5 Cu. Ft. washer, 7.1 Cu. Ft. gas dryer. Both features are exceptionally functional, useful and of great value. In 1st month of use, it performs very well and meets expectations. We strongly recommend it to potential customers. And, its very quiet too.

Review from lg.com
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Feb 24, 2021
Les W
5 out of 5 stars review

what a difference!

[This review was collected as part of a promotion.] Replaced old “standard type” washer and dryer with the combined tower, what a difference! Far less water, noise and drying time. 2 drawbacks; have to dry the washer seal every time and it is super heavy so install was challenging up to 2nd floor.

Review from lg.com
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Feb 24, 2021
Karen L W
5 out of 5 stars review

Love the new color!

[This review was collected as part of a promotion.] Went from another beloved stackable in white. Just love the new grey color and especially how you can press the on button to have light inside to make sure you get all the clothes out of the washer! Love how there is ample room to add detergents. Still love tinkering with each setting and enjoy the chimes but so glad I can turn them off, too. The time on the display is no longer a lie! 15 minute loads! No mold smells either! I have mine inside cabinetry, it’s a bit dark to load the soap dispenser some days but added cabinet light to solve that.

Review from lg.com
Helpful?3CFH0XQZMI4315588302510