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Member ratings & reviews for
Serta Perfect Sleeper Baymist Cushion Firm Pillowtop Queen Mattress Set

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Showing 1-10 of 991 reviews
Jul 8, 2021
RMG
5 out of 5 stars review

Verified Purchase

So far so good!

So far so good - we have only used it four nights so far! The mattress is much "softer: than we expected a firm mattress to be, so we were doubtful at first. However, I must say we have been sleeping well and wake up without any aches or pains. The pillowtop conforms to your body and seems to fluff back up - we are anxious to see how it holds up long term. It is not what we were expecting (we thought it would be "firmer"), but perhaps it is actually what we need!

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Sep 1, 2019
JayneOT
5 out of 5 stars review

Verified Purchase

Firm and comfortable

My husband and I have been sleeping on our new mattress for three weeks. It is firm and comfortable. I don't wake up sore like I did with our old mattress and I don't wake up when my husband gets in and out of bed. Delivery was quick and friendly. A great buy for the price. I hope it holds up over time.

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May 30, 2019
olderbutwiser
5 out of 5 stars review

Verified Purchase

Excellent value

My husband could not be more pleased with this mattress set. Firm with a slight cushion, no more lower back pain. We were also thrilled that this set does not sit so high on our bed frame and sheets will also fit better. Order and delivery were great and they also took away our old mattress and box spring. No smell what so ever.

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Jun 5, 2019
nessagreen78
5 out of 5 stars review

Verified Purchase

Very comfy, firm mattress.

I bought this mattress for my husband's birthday last month and it was. He likes a firmer mattress, so the fact that it is both a firm mattress but a soft top that he can kind of sink a little bit into, while still supporting his back, was just right for him.

Helpful?3I2F3HJWCLER15573202423
May 31, 2019
JfroJack
5 out of 5 stars review

Verified Purchase

Best night sleep in years

We purchased this bed on a whim a couple weeks ago and it's been the best decision we ever made. My husband has had terrible back pain for years but he hasn't complained of pain in weeks! It's a firm mattress so if that's not your thing, this is not the bed for you.

Helpful?3I2F3HJWCLER15573202423
May 24, 2019
Davis08
4 out of 5 stars review

Verified Purchase

Good Mattress

I reluctantly replaced my old Serta mattress with this pillow top mattress a week ago. I don't particularly like soft mattresses, but I was pleasantly surprised with combination of softness and firmness of this one. This Serta mattress is very comfortable. So far, I am pleased with my purchase.

Helpful?3I2F3HJWCLER15573202423
Aug 3, 2020
Larry Griffin
3 out of 5 stars review

Verified Purchase

Just Okay

The Mattress is okay. Not is cool as my other mattress. The twin box springs were both damaged when they arrived and the plastic coverings on all pieces were extremely filthy and dirty. Like they had been left outside and got wet and dusty. Not what I expected.

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reply from Serta Team

Hello Larry, we are sorry that the Serta Perfect Sleeper Baymist Cushion Firm Pillowtop King Mattress did not meet you expectations. Sam's has a 100% member satisfaction policy, you can return for replacement or refund at any point within the warranty. Please contact Samsclub.com or the Customer Service line at 888-746-7726 to discuss your options. Thank you!

Feb 19, 2020
TimmyN
1 out of 5 stars review

Verified Purchase

Not firm, the pillow top is as advertised

This bed is advertised as ‘Firm'. After 3 weeks, the bed is anything but firm. The edges are soft, the bed sucks you in, and although the bed is evenly supporting, the bed is NOT firm and the bed has no edge support. After laying in one position for a awhile, I feel my self pulling out of a hole. If I could return it, I would. If you are accustomed to a firm or extra firm bed, this is not what you want.

Helpful?3I2F3HJWCLER15573202423
reply from Serta Team

Hi Timmy- all Serta mattresses are part of the 100% member satisfaction policy so you can return for a replacement or a refund at any point within the warranty. Please contact Samsclub.com Customer Service to discuss your options. Thanks!

Jun 24, 2019
leo1
1 out of 5 stars review

Verified Purchase

terrible mattress

Just had this mattress couple weeks and have tried to give it the benefit of the doubt but it is lumpy and the edges are not firm and supportive. My 22 yr old mattress that this replaced was better then this new mattress. Thought we could adjust to it but it has to be returned.....

Helpful?3I2F3HJWCLER15573202423
Sep 21, 2020
Anonymous
1 out of 5 stars review

Verified Purchase

FIRM FIRM

This is absolutely the hardest slab of concrete I've ever slept on. I can't even return it because sams makes me call Serra & you can't ever get ahold of someone at Serra. I did their online chat support & still no help. I do not recommend this mattress or buying online unless you're positive you will love the mattress. I had to buy a pillow top mattress topper to give myself relief from this mattress.

Helpful?3I2F3HJWCLER15573202423
reply from Serta Team

Hello, we are sorry that you are experiencing issues with the Serta Perfect Sleeper Baymist Cushion Firm Pillowtop Queen Mattress Set. Sam's has a 100% member satisfaction policy, you can return for replacement or refund at any point within the warranty. Please contact Samsclub.com or the Customer Service line at 888-746-7726 to discuss your options. Thank you!