So far so good - we have only used it four nights so far! The mattress is much "softer: than we expected a firm mattress to be, so we were doubtful at first. However, I must say we have been sleeping well and wake up without any aches or pains. The pillowtop conforms to your body and seems to fluff back up - we are anxious to see how it holds up long term. It is not what we were expecting (we thought it would be "firmer"), but perhaps it is actually what we need!

My husband and I have been sleeping on our new mattress for three weeks. It is firm and comfortable. I don't wake up sore like I did with our old mattress and I don't wake up when my husband gets in and out of bed. Delivery was quick and friendly. A great buy for the price. I hope it holds up over time.

My husband could not be more pleased with this mattress set. Firm with a slight cushion, no more lower back pain. We were also thrilled that this set does not sit so high on our bed frame and sheets will also fit better. Order and delivery were great and they also took away our old mattress and box spring. No smell what so ever.

I bought this mattress for my husband's birthday last month and it was. He likes a firmer mattress, so the fact that it is both a firm mattress but a soft top that he can kind of sink a little bit into, while still supporting his back, was just right for him.

We purchased this bed on a whim a couple weeks ago and it's been the best decision we ever made. My husband has had terrible back pain for years but he hasn't complained of pain in weeks! It's a firm mattress so if that's not your thing, this is not the bed for you.

I reluctantly replaced my old Serta mattress with this pillow top mattress a week ago. I don't particularly like soft mattresses, but I was pleasantly surprised with combination of softness and firmness of this one. This Serta mattress is very comfortable. So far, I am pleased with my purchase.

The Mattress is okay. Not is cool as my other mattress. The twin box springs were both damaged when they arrived and the plastic coverings on all pieces were extremely filthy and dirty. Like they had been left outside and got wet and dusty. Not what I expected.

This bed is advertised as ‘Firm'. After 3 weeks, the bed is anything but firm. The edges are soft, the bed sucks you in, and although the bed is evenly supporting, the bed is NOT firm and the bed has no edge support. After laying in one position for a awhile, I feel my self pulling out of a hole. If I could return it, I would. If you are accustomed to a firm or extra firm bed, this is not what you want.

Just had this mattress couple weeks and have tried to give it the benefit of the doubt but it is lumpy and the edges are not firm and supportive. My 22 yr old mattress that this replaced was better then this new mattress. Thought we could adjust to it but it has to be returned.....

This is absolutely the hardest slab of concrete I've ever slept on. I can't even return it because sams makes me call Serra & you can't ever get ahold of someone at Serra. I did their online chat support & still no help. I do not recommend this mattress or buying online unless you're positive you will love the mattress. I had to buy a pillow top mattress topper to give myself relief from this mattress.