So far so good - we have only used it four nights so far! The mattress is much "softer: than we expected a firm mattress to be, so we were doubtful at first. However, I must say we have been sleeping well and wake up without any aches or pains. The pillowtop conforms to your body and seems to fluff back up - we are anxious to see how it holds up long term. It is not what we were expecting (we thought it would be "firmer"), but perhaps it is actually what we need!

My husband could not be more pleased with this mattress set. Firm with a slight cushion, no more lower back pain. We were also thrilled that this set does not sit so high on our bed frame and sheets will also fit better. Order and delivery were great and they also took away our old mattress and box spring. No smell what so ever.

I bought a Serta mattress set before and loved it. So I saw this pillow top firm mattress set at Sam's in person and had to have it. Now..the bed frame I have are the height adjusted ones lets just say it's a climb lol. The Serta firm pillow top mattress set is the PERFECT SLEEPER. The delivery guys from XPO was amazing they not only brought my new bed set they took out the old one to discard it for free, Awesome!!! No more aches and pains just perfect sleeping. Thanks Serta!!!

I sleep so well now and I don't wake up feeling sore or tired. I don't feel my partner get out of bed, love the firmness. Top quality and the delivery service was fast, professional and friendly. I purchased 1 for my mom and 1 for myself. Worth every penny!

After pricing mattresses, we found this at a great price. Ordering on line provided us with free shipping and their ‘white glove' service. This included removing the old mattress and installing the new one. The mattress is proving to comfortable and we adjusted to it rapidly.

The Mattress is okay. Not is cool as my other mattress. The twin box springs were both damaged when they arrived and the plastic coverings on all pieces were extremely filthy and dirty. Like they had been left outside and got wet and dusty. Not what I expected.

Just had this mattress couple weeks and have tried to give it the benefit of the doubt but it is lumpy and the edges are not firm and supportive. My 22 yr old mattress that this replaced was better then this new mattress. Thought we could adjust to it but it has to be returned.....

This is absolutely the hardest slab of concrete I've ever slept on. I can't even return it because sams makes me call Serra & you can't ever get ahold of someone at Serra. I did their online chat support & still no help. I do not recommend this mattress or buying online unless you're positive you will love the mattress. I had to buy a pillow top mattress topper to give myself relief from this mattress.

I'm very disappointed in this Serta mattress. I've owned many Serta mattresses, and this one by far is my least favorite. It's too firm and the pillow top wasn't as high as it looks in the pictures. The cooling aspect of the bed design doesn't really work either. I've owned it for 2 weeks now and can't say I've had a decent night's rest. I originally ordered the mattress in August, and it didn't arrive until the 1st of October.

The sticking in both of the mattresses I ordered was puckered, overlapped, tented all around the queen mattress! It is horrible! The full mattress was not as bad, but YOU WOULD NEVER BE ABLE TO SELL THESE IN THE STORE! NO ONE WOULD BIY WHAT YOU SENT US.! We are completely dissatisfied and disgusted I. The stitching in each and every circle is OFF, and UNEVEN! This product and its quality!