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Member ratings & reviews for
Serta Perfect Sleeper Baymist Cushion Firm Pillowtop Queen Mattress Set
4.1 out of 5 stars
stars
2,120 ratings991 reviews
  1. 5 stars63% (1,341)
  2. 4 stars13% (279)
  3. 3 stars5% (115)
  4. 2 stars3% (70)
  5. 1 star15% (315)

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Showing 11-20 of 991 reviews
May 31, 2019
Reviewer name: JfroJack
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Best night sleep in years

We purchased this bed on a whim a couple weeks ago and it's been the best decision we ever made. My husband has had terrible back pain for years but he hasn't complained of pain in weeks! It's a firm mattress so if that's not your thing, this is not the bed for you.

Helpful?3I2F3HJWCLER15573202423
Feb 19, 2020
Reviewer name: TimmyN
1 out of 5 stars
1 out of 5 stars review

Verified Purchase

Not firm, the pillow top is as advertised

This bed is advertised as ‘Firm'. After 3 weeks, the bed is anything but firm. The edges are soft, the bed sucks you in, and although the bed is evenly supporting, the bed is NOT firm and the bed has no edge support. After laying in one position for a awhile, I feel my self pulling out of a hole. If I could return it, I would. If you are accustomed to a firm or extra firm bed, this is not what you want.

Helpful?3I2F3HJWCLER15573202423
reply from Serta Team

Hi Timmy- all Serta mattresses are part of the 100% member satisfaction policy so you can return for a replacement or a refund at any point within the warranty. Please contact Samsclub.com Customer Service to discuss your options. Thanks!

Sep 1, 2019
Reviewer name: JayneOT
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Firm and comfortable

My husband and I have been sleeping on our new mattress for three weeks. It is firm and comfortable. I don't wake up sore like I did with our old mattress and I don't wake up when my husband gets in and out of bed. Delivery was quick and friendly. A great buy for the price. I hope it holds up over time.

Helpful?3I2F3HJWCLER15573202423
Jun 5, 2019
Reviewer name: nessagreen78
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Very comfy, firm mattress.

I bought this mattress for my husband's birthday last month and it was. He likes a firmer mattress, so the fact that it is both a firm mattress but a soft top that he can kind of sink a little bit into, while still supporting his back, was just right for him.

Helpful?3I2F3HJWCLER15573202423
May 24, 2019
Reviewer name: Davis08
4 out of 5 stars
4 out of 5 stars review

Verified Purchase

Good Mattress

I reluctantly replaced my old Serta mattress with this pillow top mattress a week ago. I don't particularly like soft mattresses, but I was pleasantly surprised with combination of softness and firmness of this one. This Serta mattress is very comfortable. So far, I am pleased with my purchase.

Helpful?3I2F3HJWCLER15573202423
Jul 1, 2021
Reviewer name: Julie
1 out of 5 stars
1 out of 5 stars review

Verified Purchase

Do not recommend

Shipping took 3 weeks. The mattress was Destroyed after 2 weeks used. I am a 5”2 and 120lbs , not heavy enough for the mattress to sink just 2 weeks old. Do not recommend.

Helpful?3I2F3HJWCLER15573202423
reply from Serta Team

Hello Julie, we are sorry to learn of your experience. We would love to hear from you directly so we can learn more about your setup and explore some potential solutions. Please feel free to contact us at 1-888-240-1945 available 24 hours/7 days a week.

Jul 15, 2019
Reviewer name: Unsure
3 out of 5 stars
3 out of 5 stars review

Verified Purchase

Bought on line for my brother

Delivery and set up was free. He was super pleased at first but is now saying it already seems to be sagging on the side he normally sleeps on. When I go to visit in a few weeks will check on it and may head to the local Sams club to discuss this.

Helpful?3I2F3HJWCLER15573202423
Aug 16, 2020
Reviewer name: Anonymous
2 out of 5 stars
2 out of 5 stars review

Verified Purchase

NO SLEEP

Mattress set was busted once RECEIVED. You have to go through to many parties, just to get an answer. Response is even longer but the money is theirs and consquences are yours.

Helpful?3I2F3HJWCLER15573202423
reply from Serta Team

Hello, we are sorry that you are experiencing issues with your Serta mattress. Sam's has a 100% member satisfaction policy, you can return for replacement or refund at any point within the warranty. Please contact Samsclub.com or the Customer Service line at 888-746-7726 to discuss your options. Thank you!

Jun 5, 2019
Reviewer name: marmie1956
4 out of 5 stars
4 out of 5 stars review

Verified Purchase

Great to have a new mattress set

I have had this set for a few weeks now and I can't say I love it. I really thought I would adjust better to it, but haven't yet. I do like it though it is a bit too firm for me.

Helpful?3I2F3HJWCLER15573202423
May 14, 2021
Reviewer name: BSer
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Great Mattress

The Mattress set is firm and very comfortable. Get a great sleep! We put it on a wooden bed frame with low height box spring and it is still a little high!

Helpful?3I2F3HJWCLER15573202423