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Member ratings & reviews for
Serta Perfect Sleeper Baymist Cushion Firm Pillowtop Queen Mattress Set
4.1 out of 5 stars
stars
2,120 ratings991 reviews
  1. 5 stars63% (1,341)
  2. 4 stars13% (279)
  3. 3 stars5% (115)
  4. 2 stars3% (70)
  5. 1 star15% (315)

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Showing 21-30 of 991 reviews
Sep 9, 2019
Reviewer name: Jackie11
1 out of 5 stars
1 out of 5 stars review

Verified Purchase

Not as advertised on line.

I've had this mattress for less than a month. Somewhat firm on one side, mushy on other side. Go figure. Only one person uses this bed so, at least there's an option. Just learned that I can return it to Sam's Club

Helpful?3I2F3HJWCLER15573202423
Apr 26, 2021
Reviewer name: Beckie
1 out of 5 stars
1 out of 5 stars review

Verified Purchase

I ordered firm but got a soft mattress!!

This is the second Serta Perfect Sleeper I have bought. I purchased firm the 1st time & I purchased firm the second time & I don't think it's a firm mattress. I think they mixed it up!

Helpful?3I2F3HJWCLER15573202423
reply from Serta Team

Hi Beckie! We appreciate the time you took to leave us a review. We're sorry you're not satisfied with your Serta mattress, we are happy to look into a possible mix up for you. All Serta mattresses are part of the 100% member satisfaction policy so you can return for a replacement or a refund at any point within the warranty. Please contact Samsclub.com or Customer Service hotline at 888-746-7726 to discuss your options. Thank you!

Jun 6, 2019
Reviewer name: Sams Club Shopper
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Firm mattress

We were looking for a comfortable but firm mattress and this was it. We caught it as a hot buy. Definitely worth the $699. We fall asleep faster and wake feeling rested from a good night sleep.

Helpful?3I2F3HJWCLER15573202423
Mar 25, 2021
Reviewer name: Barbara
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Sleeping Like a Baby!

Ordering was very easy, and we were emailed with every detail olong the way. White glove delivery was amazing, the gentlemen making the delivery were extremely respectful, courteous and friendly.

Helpful?3I2F3HJWCLER15573202423
Apr 5, 2021
Reviewer name: Doris Womack
3 out of 5 stars
3 out of 5 stars review

Verified Purchase

Unhappy in Mobile Alabama

I thought these mattress was going to be firm but they feel more like a Plush mattress I am so dissatisfied with this item I feel like it's money wasted. I learned my lesson I would never shop for Mattress Online again very dissatisfied

Helpful?3I2F3HJWCLER15573202423
Apr 3, 2020
Reviewer name: Nyah M
1 out of 5 stars
1 out of 5 stars review

Verified Purchase

Do not buy

This mattress is terrible. This is my second time purchasing a Serta, the first one I had to return. I've had the mattress for all of 3 weeks and it already starting to dent and sag. Would not recommend

Helpful?3I2F3HJWCLER15573202423
reply from Serta Team

Hi Nyah, all Serta mattresses are part of the 100% member satisfaction policy so you can return for a replacement or a refund at any point within the warranty. Please contact Samsclub.com or Customer Service hotline at 888-746-7726 to discuss your options. Thank you!

May 2, 2021
Reviewer name: Ann
4 out of 5 stars
4 out of 5 stars review

Verified Purchase

Not as wide as bed frame

Mattress is nice but I was disappointed to find it was about one and a half inches narrower than the standard full-size bed frame so that it is not sitting on the edge of the frame, but fully on the bed slats only.

Helpful?3I2F3HJWCLER15573202423
Jul 16, 2019
Reviewer name: sshoper
4 out of 5 stars
4 out of 5 stars review

Verified Purchase

Good mattresses!

We bought two Serta Perfect Sleeper Baymist Cushion Firm Pillowtop full size matresses in the bedrooms of our teenagers and one queen size mattress for us over a month ago . There are no complaints yet. Comfortable!

Helpful?3I2F3HJWCLER15573202423
Sep 1, 2019
Reviewer name: donald
1 out of 5 stars
1 out of 5 stars review

Verified Purchase

Not what was displayed in store and no label stating soft , medium , firm like in store . Despite confirming on line it was firm ! It is way too soft !

Helpful?3I2F3HJWCLER15573202423
Jun 20, 2019
Reviewer name: DJ
1 out of 5 stars
1 out of 5 stars review

Verified Purchase

States Cushion Firm Pillowtop

I was very disappointed, “Cushion “ is primary description Not Firm. This mattress was much too soft with no support at all- felt like I was sinking into a hole.

Helpful?3I2F3HJWCLER15573202423