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Customer reviews for LG 7.4 cu. ft. Electric Dryer with TurboSteam for
LG 7.4 cu. ft. Electric Dryer with TurboSteam
4.6 out of 5 stars
stars
1,448 ratings1,448 reviews
  1. 5 stars77% (1,117)
  2. 4 stars13% (193)
  3. 3 stars3% (43)
  4. 2 stars2% (31)
  5. 1 star4% (64)

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Showing 261-270 of 1,448 reviews
Apr 3, 2024
Reviewer name: Sonja128
2 out of 5 stars
2 out of 5 stars review

Verified Purchase

SLOW DRY

Takes ages to dry properly. Msged LG when I purchased it but they never really addressed anything. Finally LG sent someone to look at it and discovered an electrical issue. I had an electrician look at it but it still has the same problem. Seems like LG is just not taking responsibility for a faulty machine.

Review from lg.com
Helpful?3PMDK7KD0KRR15569167871
reply from LG Digital Care Team

Hey Sonja! This isn't the experience we strive to provide, and we would like to take another look at your account to ensure it's being handled with care. Please private message us on social media @LGUSSupport with your contact information, model, and serial number. We'll get right on this. ^Gaby

May 20, 2021
Reviewer name: DomerGriz
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Dries quickly

[This review was collected as part of a promotion.] This dryer dries our laundry quickly but also doesn't "cook" our clothes by getting too hot. I trust it with some of my thinner shirts and other items I used to let air dry. The steam function seems to work well for de-wrinkling my wife's cardigans. I have not tried to connect to the smartphone controls, and don't anticipate needing to use that feature. Two things to note: 1) when the gas kicks on it sounds like a blast furnace. Much louder than my old dryer, but our laundry room is out of the way so it doesn't annoy us. 2) In addition to purchasing a gas hose, you will need to purchase the adaptor/connector piece to actually connect the gas line to the dryer. It was a simple purchase from a local hardware store, but an extra trip I wasn't anticipating. Overall, love the dryer so far!

Review from lg.com
Helpful?3PMDK7KD0KRR15569167871
Jan 12, 2024
Reviewer name: Sue RG
4 out of 5 stars
4 out of 5 stars review

Verified Purchase

Dryer App is Frustrating to Install

[This review was collected as part of a promotion.] I have been using this for about 3 weeks. It took a great deal of effort to get the dryer app installed. It was quite frustrating. There is a light in the dryer but it seems somewhat sporadic. It seems to dry pretty well but some of the heavier towels weren't quite dry.

Review from lg.com
Helpful?3PMDK7KD0KRR15569167871
reply from Customer Care

Hey there. Thank you so much for taking the time to leave us a review about your dryer. We really appreciate your feedback and we want you to know that we understand how frustrating it can be to have a unit that isn't working properly. Rest assured, we are here to help and we don't want you to go through this kind of experience. Whenever it's convenient for you, please feel free to send us a private message with your contact details, model, and serial number. We'll make sure to assist you in resolving this issue. Thank you again for reaching out to us! ^Anthony

Apr 25, 2021
Reviewer name: SandraB
4 out of 5 stars
4 out of 5 stars review

Verified Purchase

[This review was collected as part of a promotion.] Overall like washer and dryer but the choices on selecting the different features are so small and not clear that I have to keep a flashlight near the washer and dryer to see them. Also, did you hire someone to specifically drive buyers crazy with the complicated owner's manual

Review from lg.com
Helpful?3PMDK7KD0KRR15569167871
Aug 20, 2023
Reviewer name: LT delivery
1 out of 5 stars
1 out of 5 stars review

Verified Purchase

Delivery issues

[This review was collected as part of a promotion.] We originally ordered this item on July 26, 2023. After having received a multitude of damaged pieces, we finally returned all of our order. This included a washer, dryer and two pedestals. We had a dented washer and five pedestals. We are not happy, but we just placed a new order today for the same items, but in graphite black instead of the white that we originally ordered.

Review from lg.com
Helpful?3PMDK7KD0KRR15569167871
reply from Customer Care

Thank you for your review. We’re disappointed to hear that you experienced a delay or damage to your delivery. This is not the type of delivery experience we want for our customers. We regret any inconvenience this may have caused you. We know how important it is to receive your order on time and in good condition. We are investigating what went wrong with our delivery partner, and we are taking steps to prevent this from happening again.We value your satisfaction. We’ll speak to our delivery partner about this and make sure this doesn’t happen again. LG is always here to serve you! ~Tanisha

Sep 29, 2023
Reviewer name: dack
1 out of 5 stars
1 out of 5 stars review

Verified Purchase

"Real tempered glass" door breaks to sharp shards

We only dry clothes, bedding and towels in our dryer. Nothing hard or bulky like shoes, etc. During a normal dry cycle with medium load, the inner wall of the "real tempered glass" door broke off and mixed a bunch of tiny jagged sharp shards into our clothes. I stack my dryer on top of the washer with the LG stacking kit, and if I wasn't paying attention, I could have opened the door and dropped a heavy 14" diameter disc of razor sharp glass 4 ft right on top of my feet and shattered all over my home floor. It'd been 2 years since we purchased and LG originally said it's out of warranty, but this is not an acceptable level of safety to have for a product well within its expected operating lifespan. Searching online, there are many other reports of this happening

Review from lg.com
Helpful?3PMDK7KD0KRR15569167871
reply from LG US Support

We believe in providing you with quality products, so when we heard that your LG Front Load Washer tempered glass shattered, we became very concerned because safety is our number one priority! This is not what we want for you. We'd love to look further in order to rectify this situation. So, please send us a direct message via Facebook or Twitter using the hashtag @LGUSSupport, and include the case number. We look forward to hearing from you! ~Rita

May 12, 2021
Reviewer name: viccorbin
4 out of 5 stars
4 out of 5 stars review

Verified Purchase

Great Dryer

[This review was collected as part of a promotion.] this is a great Dryer, though I have only used it a few times I am liking it. I did find getting through the WiFi set up a bit grueling, now that I a on I love the convenience of phone notifications when the cycle is finished. There are a lot of features in the machine that does slow you down a bit in the beginning to learn them and I am almost there.

Review from lg.com
Helpful?3PMDK7KD0KRR15569167871
Aug 20, 2023
Reviewer name: Barb24
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Great Features!!!

We recently purchased this Dryer and all I can say is WOW! Love all the features this dryer offers. The towel settin is amazing, we have a pool and I am always drying towel. Just spin the dial to Towels and they are dried so quickly. Simply Amazing!! Also love the Steam buttons, they take out wrinkles like magic.

Review from lg.com
Helpful?3PMDK7KD0KRR15569167871
Apr 16, 2021
Reviewer name: kww4u
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Perfect Highly Functional Dyer

[This review was collected as part of a promotion.] We have had our new dryer for appoxiamatly a month. We replaced a Maytag Dryer. Although, we purchased this as a pair with the washer and where not dissatisfied with our Maytag, I am quite please at the ease of use and the features of this product. The various programmed dry cycles allow clothes that I previously had to remove during drying to prevent shrinkage, can now be left and entire cycle. I am particularly fond of the steamed processing cycles. I never need to iron!

Review from lg.com
Helpful?3PMDK7KD0KRR15569167871
May 19, 2022
Reviewer name: codegal
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Dries quickly!

[This review was collected as part of a promotion.] I bought this set based on LG's reputation and very glad I did. The dryer is so quiet I keep checking to see if its running and it dries quickly. The various settings are ideal for what I need. Its so pretty, too! I will add that the only thing I did not like was the energy saving feature and I was able to disable that.

Review from lg.com
Helpful?3PMDK7KD0KRR15569167871