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Customer reviews for LG 7.4 cu. ft. Electric Dryer with TurboSteam for
LG 7.4 cu. ft. Electric Dryer with TurboSteam
4.6 out of 5 stars
stars
1,448 ratings1,448 reviews
  1. 5 stars77% (1,117)
  2. 4 stars13% (193)
  3. 3 stars3% (43)
  4. 2 stars2% (31)
  5. 1 star4% (64)

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Showing 171-180 of 1,448 reviews
Feb 10, 2023
Reviewer name: Gamma2
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

First Dryer To Dry Completely On First Cycle!

[This review was collected as part of a promotion.] I love this dryer! Every dryer I’ve had before I had to run the cycle at least twice, sometimes three times to get jeans and socks completely dry! This dryer does the trick the first time! It’s fantastic! And, it has so many features!

Review from lg.com
Helpful?3PMDK7KD0KRR15569167871
Mar 24, 2023
Reviewer name: Texas Ed
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Excellent Drier

I bought this drier 6 years ago and I have been very pleased with it overall performance. The drier has a steam dry feature which I have been unable to utilize because to water supply is located on the wrong side of utility room and I have not spent the money to route the water over to the other side. I may do it soon.

Review from lg.com
Helpful?3PMDK7KD0KRR15569167871
reply from VXI Austin

Hey there. We're glad to hear that you've had this LG 7.4 cu. ft. Ultra Large Capacity Smart wi-fi Enabled Front Load Gas Dryer with TurboSteam DLGX4001W for the past 6 years and that so farm it's been your companion. We sure hope that this continues and ensure that whenever you need the help or have any questions, send us a private message on Facebook or Twitter at @LGUSSupport, or reach us at our customer service line at (800) 243-0000. All at your fingertips! ~Anthony

Apr 27, 2024
Reviewer name: kbjcnj
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Feature packed!

It was time to update my LG washer and dryer after over 15 years of faithful service. They both worked fine but I was anxious to replace them before I had a problem. With regard to the model DLGX4001B dryer, it’s amazing what technology advances have taken place in 15 years! The washer/dryer is WiFi enabled so that I can check the cycle progress on my phone and receive Alexa alerts once the cycle is finished. The dryer is paired to the washer so for example when the wash cycle for Towels is complete, the dryer automatically pre-selects the dry cycle for Towels. There are more cycles and each is much more unique with this model compared to my 15 year old machine. This model also features steam functions. It runs whisper quiet, smooth, and is solid as a rock. The unit looks great in black steel but a minor complaint is that the LED panel is a bit hard to see so I need reading glasses and a flashlight if I want to choose any of the many available dry options.

Review from lg.com
Helpful?3PMDK7KD0KRR15569167871
reply from LG Digital Care Team

Hi there! Thanks for the thoughtful review — sounds like your upgraded dryer is showing off some serious modern magic. We appreciate the note about the LED panel and will pass it along to our product team. If you ever need anything, @LGUSSupport is always here to help. #LifesGood ❤️ ‑Rich

Dec 18, 2021
Reviewer name: Mom72
4 out of 5 stars
4 out of 5 stars review

Verified Purchase

So Far Good Experience

[This review was collected as part of a promotion.] I have only had dryer for 1 week and used twice. It is doing a great job at this point. I do like all the features it offers, with the steam if I want. My old dryer left many wrinkles in my clothes and I had to iron, not something I like to do. Hoping it continues to preform well over the next few years or more.

Review from lg.com
Helpful?3PMDK7KD0KRR15569167871
Mar 30, 2021
Reviewer name: iaward86fan
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

[This review was collected as part of a promotion.] I've only owned this dryer for a few months. So far, I'm really happy with this purchase, especially since I got a great deal on it. I really like that it has a number of different features and settings. I haven't used all of them yet. The ones that I have used have worked really well. However, I hope to try every feature and setting at least once. Even though I might not use them all, it's nice to know that I have those options.

Review from lg.com
Helpful?3PMDK7KD0KRR15569167871
Jun 28, 2021
Reviewer name: Shermonno1
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Great technology, awesome features...

[This review was collected as part of a promotion.] My family & I just moved into a new home, so we were looking to upgrade our last LG washer and dryer. This dryer is super-fast and works really well with the other appliances in our home (Washer and Refrigerator) which are all connected to the LG ThinQ app. The options for cycles are numerous and you can even download different cycle types from the internet. It's really easy to use and so customizable to fit your specific needs regardless of what needs to be done. I absolutely love it.

Review from lg.com
Helpful?3PMDK7KD0KRR15569167871
May 10, 2022
Reviewer name: Anonymous
1 out of 5 stars
1 out of 5 stars review

Verified Purchase

Piece of Junk

[This review was collected as part of a promotion.] I got a lemon, or a piece of junk. This dryer has been nothing but a source of aggravation ever since I purchased it. We keep on getting this flashing “gas” error. The dryer stops 25 to 30 minutes into its cycle with gas error flashing. It does not generate any heat, everything is still wet. We had a plumber check the gas line, everything is fine—our gas stove and gas water heater have no issues. An LG tech replaced the dryer’s gas valve—same issue. My mom suffers from dementia, laundry is a necessity in our house. To get this repaired, I have to pay a plumber to disconnect the gas line from the dryer, pay someone to bring it down from its platform, once the maintenance is done, pay for the reverse process. At this point, as soon as I have the money, I’ll get a new dryer , and hope to have better luck. My last dryer lasted over 15 years before the motor gave out. Buyer beware!!

Review from lg.com
Helpful?3PMDK7KD0KRR15569167871
reply from Social Media

We hate to hear this and thank you for the feedback. We will be happy to pass this along to our product developers.^Sandy

Jan 29, 2022
Reviewer name: sts75
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

We Are on the Right Track-Finally

[This review was collected as part of a promotion.] Although I have had the dryer for about a month I have been unable to use it until late this week. The first issue was an installation issue regarding the plug. The second electrical issue related to the fact that the dryer kept tripping the circuit breaker. We resolved this by having an electrician replace the circuit breakers. This dryer is extremely efficient but requires more amperage. It was an extremely frustrating experience but was not the fault of the dryer. I love the features and the fact that clothes dry quickly. I would advise purchasers to check with an electrician if they experience similar problems.

Review from lg.com
Helpful?3PMDK7KD0KRR15569167871
Apr 19, 2021
Reviewer name: MN Bigdog
4 out of 5 stars
4 out of 5 stars review

Verified Purchase

Second one working

[This review was collected as part of a promotion.] Bought this based on consumer reports and dealer/repair reports. First one would not fire up gas. Check lines for gas, ran checks and got NO GAS code. Dealer was going to repair under warranty but I told them I paid for a new dryer not a refurbished one. Took some talking to get them to replace the unit with a new one but all is good. Still a pain to get connected to ThinQ but once it connects it is great.. Like to be told when cycle is done. So far no problems, and time will tell. Took off one star because had to go thru two units to get one that worked.

Review from lg.com
Helpful?3PMDK7KD0KRR15569167871
Mar 28, 2024
Reviewer name: BusyGrandMa
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

LG Gas Dryer - Awesome!

[This review was collected as part of a promotion.] I bought this dryer in November and I am so happy that I did. I like the efficiency of it. It automatically selects the time to dry a big load. Although sometimes I select the 'timed' dry to High/40 mins and when it's done it is really dry NOT moist or damp. It is energy efficient. I don't have any big gas/electric bill even when I do my laundry 3 medium loads a week and few big loads on weekends. It also notifies me on my phone when it's done.

Review from lg.com
Helpful?3PMDK7KD0KRR15569167871
reply from LG Digital Care Team

Hi there, thanks for sharing your experience with your 7.4 cu. ft. Ultra Large Capacity Smart Gas Dryer DLGX4001B. It’s great to hear how well it’s performing for you. The automatic dry times, strong efficiency, and the option to switch to timed dry when you want more control make this model really versatile. And those ThinQ notifications are such a helpful touch when you’re juggling multiple loads throughout the week. If you ever need anything, feel free to reach out to lgdigitalcare@lg.sprinklrsupport.com. #LifesGood ❤️ LG Digital Care Team ^Rich