[This review was collected as part of a promotion.] This is a really nice and sleek dryer. Has lots of features and super easy push button start and setting indicators. The only reason I gave it a 4 stars instead of 5 is due to a door issue. When I received my first dryer of this model, the door would not close and it would not start, so I requested a replacement. It was replaced but had a similar issue. We figured out the issue was the screws on the door hinges were not tight enough, and the door sensor did not kick on. Once that was fixed though, have not had any problems since.

The store did say upon purchase that they couldn’t install the Gas Dryer due to the fact it was Propane Gas and they don’t connect to propane. That I would need to contact my gas provider for hook up. However, my gas company and TB Webber refused to do the job because fear of being sued and voiding warranty. Because actually it not just installing it. The actually Dryer has to be converted to use propane. So I had to by the conversion kit, the machine has to be opened up and it placed inside to convert it before it can be installed. All plumbers and appliance companies don’t do this. This needs to be explained to customers with PROPANE Gas!!!! But now that it’s successfully installed I love it, so quiet and easy to use! However, had to give it a 3 because of nightmare of installation

[This review was collected as part of a promotion.] I bought these machines last month. I absolutely love every feature the washer and dryer have to offer. I love how fresh my clothes smell and feel. The best feature is the sanitizer setting. When you have 2 babies and a husband that works in construction, that's exactly what you need.

[This review was collected as part of a promotion.] I saw some complaints about this dryer leaving clothes very damp after a drying cycle, and I had the same issue at first. I learned that adjusting the dryness setting resolved the problem during automatic settings.

First brand new dryer I received didn’t work. Had it replaced with a brand new machine which also didn’t work. Called LG again for help and was told that this is a “known issue.” Their “fix” didn’t work so we returned our washer AND dryer and purchased a different brand. It was a huge hassle and I won’t buy LG again.

[This review was collected as part of a promotion.] We made the best decision when we purchased our new LG washer and dryer with pedestals. Our clothes have never been cleaner, the appliances are quiet and efficient and well, I just couldn’t be happier!!

The dryer door let's the lent collect around the seal instead of the lent trap. They brought me a replacement, and it does the same thing. They then sent out a repair man who was a joke. With out even really checking it out, he said it was a manufacturing defect . And I'm stuck with a defective product. Not pleased at all.

I bought this dryer and the matching LG WM4000HWA washer a couple of months ago and I've been very pleased with their performance. I upgraded from the previous LG models and find that this dryer dries clothes much faster and produces fewer wrinkles even if you forget to unload right away. For items that are very susceptible to wrinkles, I love the Steam Fresh function for touch ups. The clothes come out dry and smooth. The only problem I've had was snagging of small items in the vent openings around the lint trap. This didn't happen often but I called LG and they sent me a new lint trap that has resolved the issue thus far. Another nice feature is the LG app that sends a message to your phone when your clothes are done washing and drying. I'm very happy with both the washer and the dryer.

[This review was collected as part of a promotion.] We originally ordered this item on July 26, 2023. After having received a multitude of damaged pieces, we finally returned all of our order. This included a washer, dryer and two pedestals. We had a dented washer and five pedestals. We are not happy, but we just placed a new order today for the same items, but in graphite black instead of the white that we originally ordered.

[This review was collected as part of a promotion.] I bought this dryer in November and I am so happy that I did. I like the efficiency of it. It automatically selects the time to dry a big load. Although sometimes I select the 'timed' dry to High/40 mins and when it's done it is really dry NOT moist or damp. It is energy efficient. I don't have any big gas/electric bill even when I do my laundry 3 medium loads a week and few big loads on weekends. It also notifies me on my phone when it's done.