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Customer reviews for LG 7.4 cu. ft. Electric Dryer with TurboSteam for
LG 7.4 cu. ft. Electric Dryer with TurboSteam
4.6 out of 5 stars
stars
1,441 ratings1,441 reviews
  1. 5 stars78% (1,117)
  2. 4 stars13% (191)
  3. 3 stars3% (43)
  4. 2 stars2% (29)
  5. 1 star4% (61)

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Showing 161-170 of 1,441 reviews
May 19, 2023
Reviewer name: Illiad1975
2 out of 5 stars
2 out of 5 stars review

Verified Purchase

Great Features, Falls Short

We got this dryer to match the washer. Nothing but great things from everything we saw and read. We got it home, have used it for a few month, and have all new connections and hookups. The only cycle the works correctly is the timed cycle. Even after following all the directions we could find and reaching out to LG support, the sensor drying leaves clothes damp, regardless of the cycle. New ducting and nothing blocking. Clean sensor. I can't recommend this dryer. LG says that the dryer,

Review from lg.com
Helpful?3PMDK7KD0KRR15569167871
reply from LG Social

Thanks for taking the time to post your review. This isn't the customer experience we strive for! So that we can look further into this, please contact us at (800) 243-0000 from Mon. to Sun. 8AM - 9PM EST. We'd be happy to assist in getting your dryer back in working condition. ^Chris

Jun 19, 2021
Reviewer name: joe2222
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Wonderful!

[This review was collected as part of a promotion.] I bought my new 4000-series washer and dryer to replace a ten-year-old LG set I had (that are still working fine, by the way). But I sold that home and left the old set there and bought new ones for my new house. They're so fancy! I didn't think I'd use the ThinQ app but with the laundry upstairs, I can be anyplace and get a notification to my phone that the clothes are done. I haven't used the steam feature yet. I'm still learning what all the different cycles do, but it's a great set and I look forward to enjoying them for many, many years.

Review from lg.com
Helpful?3PMDK7KD0KRR15569167871
Apr 16, 2021
Reviewer name: Dobby1
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Very good product

[This review was collected as part of a promotion.] Our first LG washer and dryer lasted 11 years even with heavy use several times a week with no problems. We have had other products that did not work as well or last as long so it was not a hard decision on what to buy again.

Review from lg.com
Helpful?3PMDK7KD0KRR15569167871
Sep 1, 2022
Reviewer name: Catcee
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Such a SMART washer

[This review was collected as part of a promotion.] I purchased this to replace my old competitor front-load that I had for 13 years. So far, so good. It much more quieter. I like the "Sensing" feature that starts before the wash to, my best guess, sense how much laundry is in the tub, to adjust wash time. However, setting up the wi-fi to the app took a little time to figure out. Had to watch the YouTube video on how to connect the feature. Once it's connect, it a awesome because it'll alert you when it's finished since it so quiet. It won't let you forget that you did a load of laundry. It also sends a monthly status report through the app. The only thing I wish it had was a light in the tub.

Review from lg.com
Helpful?3PMDK7KD0KRR15569167871
Jun 21, 2022
Reviewer name: dogonfr
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

LG Reliability

[This review was collected as part of a promotion.] Had both washer and dryer by LG for almost 20 years. Had a couple issues at about 15 years and was recommended to replace since they only last 10 years at the most. The issues went away till 5 years later so it was time to replace both. With that kind of reliability it was a no brainer to replace with LG products again.

Review from lg.com
Helpful?3PMDK7KD0KRR15569167871
Apr 27, 2022
Reviewer name: evo64
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Quite a dryer

[This review was collected as part of a promotion.] We've had this for a few months now and marvel at the performance. Haven't used all the bells and whistles yet, but we'll get there in time. Great dryer. Only negative was when flipping the door, one of the mounting screws was cross threaded at the factory. I had to drill it out, re-tap the hole and replace the screw. Fortunately all ended well.

Review from lg.com
Helpful?3PMDK7KD0KRR15569167871
May 23, 2023
Reviewer name: Chris1209
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

I love things that just work

I was ready to like this model based on the glowing Consumer Reports reviews. What really stuck with me over the past 3 weeks is how it just disappears. It's quiet and just works. I love the notification on my phone. The old 50-year-old dryer this one replaces sounded like a ready mix concrete truck full of bowling balls. Now I forget it's running.

Review from lg.com
Helpful?3PMDK7KD0KRR15569167871
Nov 25, 2022
Reviewer name: Mari13
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Love LG Quality

[This review was collected as part of a promotion.] Bought a new washer and dryer when we moved to Texas. Had an LG in previous state. Never a problem, so bought the newer LG here. Great product. So quiet. I also appreciate two new features. It detects when clothes are dry, so if the clothes dry before the time set, it stops. The second feature is, that at the end of the cycle, it plays a pleasant little music instead of annoying buzzer noise. Most of all, I have learned LG washers and dryers are top quality.

Review from lg.com
Helpful?3PMDK7KD0KRR15569167871
Sep 2, 2023
Reviewer name: My product
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Great dryer

[This review was collected as part of a promotion.] Excellent product. Clothes smell good and are essentially wrinkle free when they come out of the dryer. Nice to be able to use the LG feature on your phone to monitor and see any alerts to keep dryer running top notch

Review from lg.com
Helpful?3PMDK7KD0KRR15569167871
Mar 24, 2023
Reviewer name: Texas Ed
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Excellent Drier

I bought this drier 6 years ago and I have been very pleased with it overall performance. The drier has a steam dry feature which I have been unable to utilize because to water supply is located on the wrong side of utility room and I have not spent the money to route the water over to the other side. I may do it soon.

Review from lg.com
Helpful?3PMDK7KD0KRR15569167871
reply from VXI Austin

Hey there. We're glad to hear that you've had this LG 7.4 cu. ft. Ultra Large Capacity Smart wi-fi Enabled Front Load Gas Dryer with TurboSteam DLGX4001W for the past 6 years and that so farm it's been your companion. We sure hope that this continues and ensure that whenever you need the help or have any questions, send us a private message on Facebook or Twitter at @LGUSSupport, or reach us at our customer service line at (800) 243-0000. All at your fingertips! ~Anthony