Good product undermined by LG's installation team. The product itself probably deserves 5 stars. The installation team was appalling. The re-installation team was not much better. The product was not leveled, and the team walked away with the leveling wrench supplied with the product. They tramped dirt in and didn't clean up. Their hands dirtied the laundry walls and the product. They didn't know how to install to one side or other of the available space. The second team worked this out. The incompetence of both delivery teams was not helped by their lack of English language skills. That said, two weeks of operation have been incident-free and effective. I recommend the product, but be warned. You'll probably have to supervise them closely when they install it!

[This review was collected as part of a promotion.] A perfect compliment to the washer which makes the set. For this to be a dryer, it is quite, yet effective. I enjoy the light that comes on when you first start the machine. In my experience, HE dryers do not dry clothes completely and this is right in alignment with that concept.

[This review was collected as part of a promotion.] We bought this dryer and the matching washer. The washer is amazing. The dryer is terrible. The first one we got didn’t heat up at all. The second one we got destroyed our clothes with the known lint trap problem that catches the clothes and tangles them then tears them when they get free. The lint trap is POORLY designed and barely catches any lint at all instead when you open the door lint comes out everywhere, then when you pull the lint trap to empty it there’s nothing in the trap because it gets “cleaned off” and it falls deep into the dryer which is scary from a fire standpoint. Since this is a known issue for quite some time, that I discovered AFTER I believed Consumer Reports and purchased it. LG needs to do the right thing and redesign the lint trap. After our second one we switched to a different brand and are very happy!

[This review was collected as part of a promotion.] I have been very happy with this dryer. I was looking for a Wi-Fi enabled dryer because it's in another part of the house when working, so just to know the current status and be told when the cycle is done is very informative so I can spend the least amount of time on doing laundry.

[This review was collected as part of a promotion.] I love the performance but the programming with your phone is challanging. i went on google and finally found a consumer who really helped with the pairing. I will say I still can't turn on/off the dryer remotely. otherwise its perfoming well.

[This review was collected as part of a promotion.] I love love love the steam cycle on this dryer, it’s so convenient to refresh clothing when you live in a hot climate since 5 minutes in the humidity can leave one less than fresh. It saves wear and tear in clothes, too.

[This review was collected as part of a promotion.] Still a little early to leave a review. But here it goes. The washer and dryer work well so far. Only had the. For a short time and have done minimal laundry. But the cycles I have tried work well and the systems are easy to figure out. I do wish the dryer light turned on when you opened the door. The unit has to be powered on in order for the light to go on.

[This review was collected as part of a promotion.] First new machine - used to old school very simple ones in the past. the screen and settings at first appear overwhelming, but after a little reading, testing and observation it's really quite simple! Basic app lets you see settings and time left no matter where you are, which is a little helpful.

The only thing that I don't love about the dryer is that it does not go through an entire cycle without asking to remove the lint. It always gives the same error of D80. We cleaned out the pipe before we had it installed and even had the installers come back to check the connection. Sometimes there is the tiniest bit of lint. When i saw that other people had this issue, I realized that the machine was sensitive.

[This review was collected as part of a promotion.] I bought this a couple weeks ago and we have 4 kids. They do their own laundry and with the wifi messaging they are more prompt in getting their stuff out of the dryer. It's quiet for a dryer and the steam function is great for when you are in a hurry and just want to get wrinkles out.