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Customer reviews for LG 7.4 cu. ft. Electric Dryer with TurboSteam for
LG 7.4 cu. ft. Electric Dryer with TurboSteam
4.6 out of 5 stars
stars1,427 ratings1,427 reviews
  1. 5 stars78% (1,113)
  2. 4 stars13% (191)
  3. 3 stars3% (42)
  4. 2 stars2% (28)
  5. 1 star4% (53)
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Showing 1,211-1,220 of 1,427 reviews
Jun 24, 2024
Mylisa
5 out of 5 stars review

Great Appliance

I love that the dryer and washer talk to each other so that I don’t have to input the dryer settings. The app is also user friendly. It dries in half the time of my previous dryer and notifies me on my phone and watch when the cycle is finished, so that my laundry doesn’t sit in the dryer. It also has a wrinkle care setting in case I can’t get to the dryer immediately.

Review from lg.com
Helpful?47J70BAQASXP15569167871
Jan 2, 2021
Retired Momma
5 out of 5 stars review

Quiet, easy to use

[This review was collected as part of a promotion.] Purchased the matching pair of washer and dryer in Nov 2020 with pedestals for each. I love the simplicity of operation, quiet running cycles and look of the appliances. Did a lot of research before we bought the LG brand and I can say it was well worth it.

Review from lg.com
Helpful?47J70BAQASXP15569167871
Jan 31, 2021
dkba
3 out of 5 stars review

Lots of options

[This review was collected as part of a promotion.] Only have had this dryer a few days. Dryer has lots of features including steam options like "Steam Fresh" for removing wrinkles from clothes that you don't want to iron. Like my old dryer I have found even with the dry sensor when doing heaver clothes the dryer completes a cycle before the clothes are fully dry. When this happens you can just add a second manual dry cycle to finish drying the load or increase the dry level modifier to a very dry setting.

Review from lg.com
Helpful?47J70BAQASXP15569167871
reply from LGE Social Media

Thank you for taking the time to review our product. We work continuously to improve the quality of our products and anticipate market demands that drive customer satisfaction. Your feedback is especially important to us and your concerns will be shared with our marketing and product teams. If you have questions or further concerns, please reach out to our support team on Twitter via @LGUSSupport or on Facebook at https://www.facebook.com/LGUSA/. ^Daphane

Jun 14, 2024
JFKMass
1 out of 5 stars review

Good product undermined by LG's installation team

Good product undermined by LG's installation team. The product itself probably deserves 5 stars. The installation team was appalling. The re-installation team was not much better. The product was not leveled, and the team walked away with the leveling wrench supplied with the product. They tramped dirt in and didn't clean up. Their hands dirtied the laundry walls and the product. They didn't know how to install to one side or other of the available space. The second team worked this out. The incompetence of both delivery teams was not helped by their lack of English language skills. That said, two weeks of operation have been incident-free and effective. I recommend the product, but be warned. You'll probably have to supervise them closely when they install it!

Review from lg.com
Helpful?47J70BAQASXP15569167871
reply from LG

Hi, there. Thank you for sharing your experience with the LG Dryer (DLEX4000W) model. We understand you expected a smooth and hassle-free installation process for your new unit. We aim to provide knowledgeable, helpful, attentive customer service to ensure a seamless experience. We are committed to finding a way to make it right. Please reach out to us on social media @LGUSSupport to assist you in any way we can, and we are dedicated to ensuring your complete satisfaction. ^Juvy

Feb 16, 2021
ColorAddy87
3 out of 5 stars review

Gets the Job Done

[This review was collected as part of a promotion.] I've had the drier a couple weeks so I can't speak for its longevity and reliability but so far it's good. It seems fairly efficient and has lots of cycles and options. It seems a little small for the size washers that match it so things often come out a bit tangled and wrinkled. I'm still working through figuring out what all the different cycles do and which ones work best. I do like the way it looks.

Review from lg.com
Helpful?47J70BAQASXP15569167871
reply from LGE Social Media

Thank you for taking the time to review our product. Your feedback is especially important to us and your concerns will be shared with our marketing and product teams. We work continuously to improve the quality of our products and anticipate market demands that drive customer satisfaction. If you have questions or further concerns, please reach out to our support team on Twitter via @LGUSSupport or on Facebook at https://www.facebook.com/LGUSA/. ^Daphane

Mar 2, 2021
from Abt in Chicago
4 out of 5 stars review

So far so good

[This review was collected as part of a promotion.] The dryer machine is in use for less than a month. It is difficult to provide more details than it is quiet and depends on the selected program clothes at the end of the program matches expected results. Therefore so far so good.

Review from lg.com
Helpful?47J70BAQASXP15569167871
Jan 24, 2021
RockyRac
5 out of 5 stars review

It is smarter than I am!

[This review was collected as part of a promotion.] I bought this dryer at the recommendation of my electronic repairman after owning a Kenmore dryer for 20 years. He told me LG has the best performance record. I like the height- easy to fold clothes on top of it. It has a large capacity and many dry cycles for all types of clothing. I have used the steam feature once and have yet to use the WiFi feature.

Review from lg.com
Helpful?47J70BAQASXP15569167871
Jul 8, 2024
Angelus66
5 out of 5 stars review

Perfect Dry, Quiet, Love the App!

[This review was collected as part of a promotion.] We had our previous dryer for over a decade and the only reason we got a new on was because our washer broke and we wanted a matching set. I was skeptical at first because it was an amazing dryer, but I have to say LG has not disappointed. It dries perfectly, it is quiet and the push notifications that can be sent to my phone can ensure that I will never forget clothes in the dryer again.

Review from lg.com
Helpful?47J70BAQASXP15569167871
Jun 29, 2024
Audie_1
5 out of 5 stars review

Great washer and dryer.

[This review was collected as part of a promotion.] I bought the set about 5 weeks ago. My wife loves it. With the pedestals makes it the right height. Great for us seniors. Don’t hesitate this will be a washer and dryer that is well built. Quite and plays a cute tune when done.

Review from lg.com
Helpful?47J70BAQASXP15569167871
reply from LG Digital Care Team

Hi Audie, thanks for taking a moment to share your experience with us. We understand you’re enjoying your 7.4 cu. ft. Large Capacity Front Load Gas Dryer model DLGX4001W, and it’s great to hear the set has been such a hit in your home. We understand how much of a difference the pedestals can make—bringing everything to a comfortable height is a real benefit, especially for seniors. It’s wonderful to know the dryer is quiet, well‑built, and even adds a little charm with its end‑of‑cycle melody. Hearing that your wife loves it makes the feedback even better. If you need further assistance, feel free to email lgdigitalcare@lg.sprinklrsupport.com. LG Digital Care Team ^Rich #LifesGood ❤️

Mar 19, 2021
cmcnair
5 out of 5 stars review

[This review was collected as part of a promotion.] My husband and I were in need of a new washer and dryer, and initially had chosen a different LG model, until we walked by this one in the store. I told my husband this and the corresponding washer would be our next set in a few years, but he loved the aesthetics of this one so we decided to get it now! Obviously it's visually stunning, the design is sleek and the color is amazing, which is what caught our attention in the first place. We live in a townhome, which means our space is limited, so it's nice that this is a relatively compact design with a HUGE capacity. The functionality is also great – it's got amazing features and I swear it's making my clothes softer and smell fresher than our old machine. Each cycle is much faster than our old machine too, even for large loads and bedding/towels! I love the option to automatically stop the cycle when clothes are damp to hang dry, and I even surprised myself by enjoying the steam function and steam refreshing our bed covers, and some non-washable blankets and pillows from our couch. I literally evangelize about this machine to people, and even though I've had it for just under a month, I think I've done about 100 loads of laundry because I'm just so excited about it (being an adult is weird). Seriously, you won't regret getting this machine.

Review from lg.com
Helpful?47J70BAQASXP15569167871