It's lovely to hear your kind words of appreciation. We work continuously to improve the quality of our products and anticipate market demands that drive customer satisfaction. So thanks for your kind words regarding your LG unit's numerous features and convenience. We look forward to seeing you again! -Cazz

Hi there. Thank you for taking the time to share your experience with the LG Dryer (DLGX4001W) model. We appreciate you bringing this to our attention. We understand that it is important for your unit to work properly. Our goal is to deliver outstanding service that fulfills our customers' requirements and anticipations. For further assistance, feel free to contact us via social media @LGUSSupport. ~Zie

Hi! Thanks for highlighting the easy to use functionality available in your 7.4 cu. ft. Ultra Large Capacity Smart Front Load Gas Dryer. #LifesGood when your washers Built-In Intelligence makes washing much easier on you- automatically selecting the best cycles for you! ^Chris

Hi, we appreciate your 5 star review mentioning how easy it is to use all the features available in dryer model DLEX4000B. #LifesGood when AI can select your optimal dry settings for you! Should you need assistance, please contact us at (800) 243-0000 from Mon. to Sun. 8AM – 9PM EST. Enjoy the easy to use functionality in dryer model DLEX4000B! ^Chris

Hi there. Thank you for taking the time in leaving us a review on the 7.4 cu. ft. Ultra Large Capacity Smart wi-fi Enabled Front Load Electric Dryer. A dryer without heater defeats the purpose of the unit and we'd like to further investigate this. At your earliest convenience, please send us a private message through our Facebook or Twitter platforms or reach out to our customer service line at (800) 243-0000 and we'd be glad to look into this for you. ^Anthony