We hate hearing you are having an issue with your unit. We’d like to gather more information to see if we can help. Please contact LG Customer Support via private message on Facebook @LGUSSupport and use #VOC in your first message to our social media support team. Please be sure to provide your contact information, model/serial numbers, and date of purchase so that we can better investigate and quickly assist you with a resolution, where possible. We apologize for any inconvenience this has caused. ^Daphane

Hey there. We are here to help you with your LG dryer. However, we would need some more information about your dryer. Please send us a private message on social media @LGUSSupport with your contact details, model, and serial number. We'll do everything we can to help you through this. ^David

It's lovely to hear your kind words of appreciation. We work continuously to improve the quality of our products and anticipate market demands that drive customer satisfaction. So thanks for your kind words regarding your LG unit's numerous features and convenience. We look forward to seeing you again! -Cazz

Hey, again!! We are so delighted that you are happy with the LG Ultra Large Capacity Smart Electric Dryer as well! ~Rita