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Customer reviews for LG 7.4 cu. ft. Electric Dryer with TurboSteam for
LG 7.4 cu. ft. Electric Dryer with TurboSteam
4.6 out of 5 stars
stars1,427 ratings1,427 reviews
  1. 5 stars78% (1,113)
  2. 4 stars13% (191)
  3. 3 stars3% (42)
  4. 2 stars2% (28)
  5. 1 star4% (53)
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Showing 1,171-1,180 of 1,427 reviews
Jul 31, 2024
Shoes5
5 out of 5 stars review

Great new washer with a great app

I am impressed with my new LG washer. It operates quietly, which is a significant plus, especially in an open-plan living space. The performance is excellent. It consistently washes clothes thoroughly and removes stains much better than the temporary upright model we were using. One of the standout features for us is the accompanying app which offers a range of functionalities. The alert feature is particularly useful, notifying us when a cycle is complete. Additionally, the customizable wash settings are fantastic, allowing us to tailor each wash to the specific needs of the load. I highly recommend it to anyone in the market for a new washer.

Review from lg.com
Helpful?47J70BAQASXP15569167871
Nov 15, 2024
DisDad
1 out of 5 stars review

Won't Dry, LG Won't Help, No Custom Settings

The dryer will not dry a load no matter what options are selected. LG requires that I pay an additional professional to come out, inspect the vent and certify in writing that the vent is clear and installed correctly (which it is, it was just professionally installed). The dryer I replaced dried fine with the same vent configuration. Then, after I pay and submit the certification, they may think about repairing or replacing the defective BRAND NEW dryer. The dryer also lacks any customizable cycle features; my old dryer allowed me to create my own cycle, such as medium heat, extra dry and sturdy fabrics. They offer some downloadable options but they are limited and must be downloaded every time. AND, the remote start option is a joke. To run the remote start option, you have to set the dryer to remote start AT THE DRYER every time? Who designs these machines?

Review from lg.com
Helpful?47J70BAQASXP15569167871
reply from LG Digital Care Team

Hey there! We want to help get your new LG dryer running at 100% so your clothes can come out nice and dry. This link (http://spr.ly/6421sY3r5) can provide you with troubleshooting tips to help get your dryer working. So we can make sure you're taken care of, please send us a private message on social media at @LGUSSupport with your contact details, model number, details about the troubleshooting you've tried, and details about your previous conversation with support. We look forward to hearing from you! *Josh

Dec 23, 2020
HHP171
4 out of 5 stars review

overall works well

[This review was collected as part of a promotion.] I have had this dryer for about three weeks and am overall very happy with it. At times the clothes get twisted and don't dry completely the first time and need to be run again, but in general, this dryer does a very good job and is easy to use with good features.

Review from lg.com
Helpful?47J70BAQASXP15569167871
Jun 29, 2024
Audie_1
5 out of 5 stars review

Great washer and dryer.

[This review was collected as part of a promotion.] I bought the set about 5 weeks ago. My wife loves it. With the pedestals makes it the right height. Great for us seniors. Don’t hesitate this will be a washer and dryer that is well built. Quite and plays a cute tune when done.

Review from lg.com
Helpful?47J70BAQASXP15569167871
reply from LG Digital Care Team

Hi Audie, thanks for taking a moment to share your experience with us. We understand you’re enjoying your 7.4 cu. ft. Large Capacity Front Load Gas Dryer model DLGX4001W, and it’s great to hear the set has been such a hit in your home. We understand how much of a difference the pedestals can make—bringing everything to a comfortable height is a real benefit, especially for seniors. It’s wonderful to know the dryer is quiet, well‑built, and even adds a little charm with its end‑of‑cycle melody. Hearing that your wife loves it makes the feedback even better. If you need further assistance, feel free to email lgdigitalcare@lg.sprinklrsupport.com. LG Digital Care Team ^Rich #LifesGood ❤️

Sep 24, 2024
Dave23301
5 out of 5 stars review

A solid machine

The dryer functions and features work flawlessly, each setting performs as expected and there is no disappointment. It takes time to learn which settings are best for your items, the recommended settings are a good starting point but fine tuning is needed for your things in order to get the best drying without damage. The wifi download of settings is useful but not critical because after you become familiar with the settings for your stuff, it’s easier to just punch in the parameters based on what’s in the load coming out of the washer. It is nice to be notified on your phone when the dryer is done. The most surprisingly useful setting is the steam fresh which we use to avoid ironing and to remove fold lines, it works very well.

Review from lg.com
Helpful?47J70BAQASXP15569167871
reply from LG

Hi, Dave! We appreciate you sharing your experience with your LG Dryer. It’s great to hear how smoothly all the functions and features are performing for you. Getting familiar with the ideal settings for different fabrics does take a little time, but it sounds like you’ve really dialed things in to get the best results without risking damage. The smart notifications are a helpful touch, especially when you’re multitasking around the house. And you’re absolutely right about Steam Fresh — it’s one of those features you don’t realize you’ll love until you use it. Skipping the ironing and removing fold lines with a quick refresh is a game‑changer! For more feedback or questions, please send us an email at lgdigitalcare@lg.sprinklrsupport.com. Thanks for choosing LG! #LifesGood ^James

Aug 12, 2022
Poorly designed Dryer
1 out of 5 stars review

Dyer is a fire Hazard

This dryer is defective in design and should be recalled. The lint filter does not catch all the lint as one would expect. Rather, the lint bypasses the filter and gets caught at the bottom of the machine. Eventually this will cause a fire hazard. Also, all the lint accumulates at the bottom of the machine and remains trapped and further creates a larger and larger trap as new lint accumulates. So much so, that it collects to the extent that it prevents the lint filter from sitting flush with the interior orientation of the barrel where it then snags and damages clothes. Once a piece of clothing gets caught, it remains snagged until the end of the cycle. Whatever clothing gets trapped like this; it permanently ruins the item as it creates permanent wrinkles besides sometimes tearing the clothes.

Review from lg.com
Helpful?47J70BAQASXP15569167871
reply from Social Media

We would love an opportunity to help, however we need to move to a platform that supports back and forth messaging. Please send us a private message on Facebook or Twitter using @LGUSSupport and include #VOC.^Sandy

Mar 9, 2021
LG bought from Abt
5 out of 5 stars review

So far no complains

The dryer we are using less than a month therefore it is difficult to write detailed review. The dryer works quiet and so far we had no issues with that machine. To read info in the panel is little bit difficult if you do not have a stand under the dryer. Personally I'd prefer to have all labels in panel be written in more bright colors and the display was adjustable to change the angle for easy reading, but probably LG had some issues with that design.

Review from lg.com
Helpful?47J70BAQASXP15569167871
Mar 16, 2021
mtlhd77
4 out of 5 stars review

Cool Features

[This review was collected as part of a promotion.] Many new dryers have been disappointing in performance with all the "Eco-Friendly" features. They work, but don't seem to actually do a decent job. This LG dryer not only looks amazing, but its performance exceeded my expectations. It's pretty cool how the LG app synchronizes with the dryer too.

Review from lg.com
Helpful?47J70BAQASXP15569167871
Aug 12, 2024
Littlebrother
4 out of 5 stars review

Early evaluation

[This review was collected as part of a promotion.] So far, now that we know how to operate the appliances, everything look good for the future. We have not started using the wifi yet, but hope to use it soon. Given everything we have done, I will rate the appliances #4, with #5 to be considered in the not to distance future.

Review from lg.com
Helpful?47J70BAQASXP15569167871
Jan 19, 2021
edheney
5 out of 5 stars review

Great first time upgrade!

[This review was collected as part of a promotion.] First new machine - used to old school very simple ones in the past. the screen and settings at first appear overwhelming, but after a little reading, testing and observation it's really quite simple! Basic app lets you see settings and time left no matter where you are, which is a little helpful.

Review from lg.com
Helpful?47J70BAQASXP15569167871