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Customer reviews for LG 7.4 cu. ft. Electric Dryer with TurboSteam for
LG 7.4 cu. ft. Electric Dryer with TurboSteam
4.6 out of 5 stars
stars1,427 ratings1,427 reviews
  1. 5 stars78% (1,113)
  2. 4 stars13% (191)
  3. 3 stars3% (42)
  4. 2 stars2% (28)
  5. 1 star4% (53)
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Showing 1,161-1,170 of 1,427 reviews
Jun 24, 2024
Mylisa
5 out of 5 stars review

Great Appliance

I love that the dryer and washer talk to each other so that I don’t have to input the dryer settings. The app is also user friendly. It dries in half the time of my previous dryer and notifies me on my phone and watch when the cycle is finished, so that my laundry doesn’t sit in the dryer. It also has a wrinkle care setting in case I can’t get to the dryer immediately.

Review from lg.com
Helpful?47J70BAQASXP15569167871
Aug 8, 2024
ccape
5 out of 5 stars review

Lots of selections for washing & drying

[This review was collected as part of a promotion.] I bought the gas dryer & washer. I am very happy with them. I especially like that I can control them from the app on my phone. They run nice & quiet and chime when the load is completed and send you text message. I also like the sanitizing feature.

Review from lg.com
Helpful?47J70BAQASXP15569167871
Jul 8, 2022
JakeJ
5 out of 5 stars review

Great dryer after vent cleaning

[This review was collected as part of a promotion.] We bought this dryer a few months. It didn't seem liked it dried very well. Recently bought a dryer vent brush and fully cleaned our duct. That was the main issue, the dryer works great. The app that send a setting from the washer to dryer is very helpful, all I have to do is hit the start button once turning the dryer on. The app also helps with maintenance the flow sense is nice to have to know when your duct is clogged.

Review from lg.com
Helpful?47J70BAQASXP15569167871
Aug 11, 2024
dcwebman
5 out of 5 stars review

Love the Wi-Fi enabled feature

[This review was collected as part of a promotion.] I have been very happy with this dryer. I was looking for a Wi-Fi enabled dryer because it's in another part of the house when working, so just to know the current status and be told when the cycle is done is very informative so I can spend the least amount of time on doing laundry.

Review from lg.com
Helpful?47J70BAQASXP15569167871
reply from LG

Hi, there. Thank you for sharing your experience with your LG Dryer (DLEX4000B) model. It’s great to hear that your unit has been such a good fit for your home. The Wi‑Fi capability is especially useful when the laundry room is far from where you spend most of your time — getting real‑time status updates and cycle‑completion alerts really does make laundry feel less like a chore. We’re glad it’s helping you save time and stay on top of things with ease. If you need further assistance, feel free to email lgdigitalcare@lg.sprinklrsupport.com. #LifesGood ❤️ LG Digital Care Team ^Juvy

Sep 8, 2022
daveg51
3 out of 5 stars review

Ruins my towels

I bought the washer and matching dryer about a year ago, and I love them both. The problem is that one of them is destroying my towels, but I don't know witch. See attached photos. This occurs on both high quality and low quality towels. I have resorted to putting my towels in mesh bags before washing and drying, which seems to solve the problem. I could do some experimentation to determine which machine is the culprit, but I don't want to destroy more towels in the process.

Review from lg.com
Helpful?47J70BAQASXP15569167871
reply from Social Media

We would love an opportunity to help, however we need to move to a platform that supports back and forth messaging. Please send us a private message on Facebook or Twitter using @LGUSSupport and include #VOC, your contact info and model # and we would be happy to troubleshoot the issue or set up repair if needed. Thanks. ^Sandy

Feb 27, 2021
jellybeanjj
5 out of 5 stars review

Great performance

[This review was collected as part of a promotion.] I like the options on this dryer. The flow sensor is very sensitive, but accurate. However, I wish the metal frame was stronger. It has already been dented on top when I got on top to look at the back. I only weigh about 100#. I was able to do this with my old dryer without any damage. One of the main reasons I bought this was because it had the shallowest depth for our laundry closet, but the door juts out so we cannot fit it in the closet and shut the doors.

Review from lg.com
Helpful?47J70BAQASXP15569167871
Mar 17, 2021
Mich21
5 out of 5 stars review

In perfect sympathy with my washer

[This review was collected as part of a promotion.] A perfect compliment to the washer which makes the set. For this to be a dryer, it is quite, yet effective. I enjoy the light that comes on when you first start the machine. In my experience, HE dryers do not dry clothes completely and this is right in alignment with that concept.

Review from lg.com
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Mar 17, 2021
Jerseyguy49
5 out of 5 stars review

Great quality and features

[This review was collected as part of a promotion.] We have this Dyer about 2 months now and find it very uncomplicated. With many features to choose from you can select your drying time by type of garments and let the machine run. The sensors will shut down the dryer if the garments are dry before the cycle time elapses and the steam function helps cut down on static and wrinkles.

Review from lg.com
Helpful?47J70BAQASXP15569167871
Jun 17, 2024
mseitz
3 out of 5 stars review

Good on medium heat, but not low heat.

I'm happy with drying bedding and permanent press. The notifications to app and Amazon Alexa are nice. But I was disappointed that the only cycle that allowed setting the temperature to low was "delicate", which did not adequately dry heavier items labelled for "low heat" (hoodies, polo shirts, etc.), even when I set the dryness level to "Very Dry". I always end up having to run a second, manual timed cycle to finish drying.

Review from lg.com
Helpful?47J70BAQASXP15569167871
reply from LG

Hi, There. Thank you for your feedback on the DLEX4000W dryer. We're pleased to hear that you're satisfied with its performance on bedding and permanent press cycles, as well as the convenience of notifications through the app and Amazon Alexa integration. We apologize for any inconvenience caused by the temperature settings not meeting your needs for heavier items like hoodies and polo shirts. Your feedback is valuable to us as we continuously strive to improve our products. For further assistance or to discuss alternative drying options, please contact our Social Media @LGUSSupport team. They are dedicated to providing personalized assistance and ensuring your satisfaction. Thank you for choosing LG, and we appreciate your understanding. ^James.

Oct 20, 2021
AmyMC77
1 out of 5 stars review

Lint trap a huge problem

[This review was collected as part of a promotion.] We bought this dryer and the matching washer. The washer is amazing. The dryer is terrible. The first one we got didn’t heat up at all. The second one we got destroyed our clothes with the known lint trap problem that catches the clothes and tangles them then tears them when they get free. The lint trap is POORLY designed and barely catches any lint at all instead when you open the door lint comes out everywhere, then when you pull the lint trap to empty it there’s nothing in the trap because it gets “cleaned off” and it falls deep into the dryer which is scary from a fire standpoint. Since this is a known issue for quite some time, that I discovered AFTER I believed Consumer Reports and purchased it. LG needs to do the right thing and redesign the lint trap. After our second one we switched to a different brand and are very happy!

Review from lg.com
Helpful?47J70BAQASXP15569167871
reply from LGE Social Media

We hate hearing you are having an issue with your unit. We’d like to gather more information to see if we can help. Please contact LG Customer Support via private message on Facebook @LGUSSupport and use #VOC in your first message to our social media support team. Please be sure to provide your contact information, model/serial numbers, and date of purchase so that we can better investigate and quickly assist you with a resolution, where possible. We apologize for any inconvenience this has caused. ^Daphane