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Customer reviews for Member's Mark Pro-Series 5-Burner Gas Griddle for
Member's Mark Pro-Series 5-Burner Gas Griddle
4.5 out of 5 stars
stars
879 ratings416 reviews
  1. 5 stars79% (696)
  2. 4 stars8% (74)
  3. 3 stars4% (37)
  4. 2 stars3% (23)
  5. 1 star6% (49)

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Showing 81-90 of 416 reviews
Jun 21, 2022
CompostingChick
5 out of 5 stars review

Verified Purchase

Love this grill!

Love this grill! It takes a little getting use to as it is a flat top versus a grill rack, but it works great!! I love the value for the product -- the name brand version was the same price for only 3 burners, so I feel like we got a much better deal. Plus the name brand doesn't have a grill cover, which is included in this product. I would highly recommend this product!

Helpful?52AT8TJPAQC615568471988
Jul 19, 2024
Woodie
5 out of 5 stars review

Verified Purchase

Well-built griddle

I was skeptical about purchasing another griddle from Members Mark as my first one the griddle warped so I was leaning more towards the Blackstone. Then one day while visiting Sam's, the ProSeries griddle was on display, and I saw that the griddle has been reinforced. Assembly was simple and the instructions were clear and concise, I had no problems whatsoever. The initial seasoning proved the burners heat the griddle evenly and I love the grease trap being accessible from the front.

Helpful?52AT8TJPAQC615568471988
Jul 27, 2024
Sal Pal
5 out of 5 stars review

Verified Purchase

Great griddle.

After reading a lot of riviews I decided to go with Member's Mark brand , I got so much more for the money and it feels and works just as good as Blackstone brand. I'm very happy with my purchase I would buy this griddle again without thinking twice about it. I highly recomend it.

Helpful?52AT8TJPAQC615568471988
Jun 21, 2024
Keith
1 out of 5 stars review

Verified Purchase

Sam’s should not ship!

Horrible shipping procedure from Sam’s. The griddle shipped common carrier without any proper securing of box. When the driver hands you screws that were picked up off the floor, you know it’s not going to be good. Griddle was bent in many places, missing screws, and of course the help number wasn’t helpful at all. Then the only option I was given was to have it picked up….Still waiting Sam’s? This was a birthday present from my wife to me and now she feels bad that I won’t have a gift.

Helpful?52AT8TJPAQC615568471988
reply from Member's Mark Supplier

Thank you for taking time to leave a review. As the manufacturer of the Member's Mark Pro-Series 5 Burner Gas Griddle, we don't have access to store/online order information or delivery details, nor can we provide feedback to the club/delivery service regarding your delivery experience. By leaving a review, it is only reflected for the product you purchased, NOT your purchasing/delivery experience. The 1 star review only reflects on the Member's Mark Pro-Series 5 Burner Gas Griddle and NOT the Sam's Club purchase or delivery experience. To make a formal complaint about your online/delivery experience, please reach out to Member's Mark help center toll-free at: (888) 301-0332 from 7am - 11pm. CST Monday through Saturday and 10am - 8pm. CST on Sundays. Feel free to leave feedback specifically about the grill you purchased. Your feedback is important to us. We are always looking for ways to improve customer experience regarding our products. For replacement parts or assistance with the griddle itself, please don't hesitate to reach out to customer care by phone or email at: 1-833-454-0864 or support@proseriesbbq.com. We would be happy to send any replacement parts right to your home! Hope this helps!

Jun 3, 2022
Allan
5 out of 5 stars review

Verified Purchase

Love this griddle!!!

Have had this griddle in use for about 3 weeks. First one came damaged but Sams and manufacturer worked hard to pickup damaged griddle and replace with new one. Love this griddle! I have cooked steaks shrimp, seafood, quesadillas, vegetables, burgers and hot dogs etc. Only downside is that the lowest setting is hot enough to cook all of the above so I would like a little more control. May talk to tech with manufacturer. I would recommend this griddle with 5 stars. Take time to season correctly and practice on family and neighbors. Definitely would purchase again!

Helpful?52AT8TJPAQC615568471988
Jul 2, 2024
Grill Master
4 out of 5 stars review

Verified Purchase

Good grill, great value

Great griddle. Works well for us. Sturdy, and the side shelves are nice. The underneath storage is a little constrained due to support braces being inside it. The written instructions leave out a couple key items, forcing you to use the app to see instructions that work.

Helpful?52AT8TJPAQC615568471988
Jul 17, 2024
Kf
3 out of 5 stars review

Verified Purchase

Damaged, but functional

This was purchased as a Father’s Day gift for my husband. Unfortunately, the front panel was very damaged upon receipt and was not realized until this portion of the grill was assembled (almost last). Other than receiving a damaged product, the grill is excellent in terms of performance.

Helpful?52AT8TJPAQC615568471988
reply from Member's Mark Supplier

Thank you for taking time to leave a review. We're sorry to hear that your griddle arrived in less than perfect condition. For replacement parts don't hesitate to reach out to customer care by phone or email at: 1-833-454-0864 or support@proseriesbbq.com. We would be happy to send any required parts right to your home. Hope this helps!

Jul 10, 2024
Ali
5 out of 5 stars review

Verified Purchase

Long lasting

We purchased this griddle after doing a LOT of research. We chose the Member's Mark because it's made of stainless steel, and therefore, will not rust. This was purchased as a gift because we LOVE the one we purchased for ourselves several years ago. It is easy to maintain, and the folding side tables are a great added touch.

Helpful?52AT8TJPAQC615568471988
Aug 10, 2022
Tom Commander
4 out of 5 stars review

Verified Purchase

Nice Griddle

I really like this griddle. Easy to put together, took my wife and I about 90 minutes. What I like: front grease trap, lid (also blocks grease splatter from the rear), 5 burners makes it easy to adjust heat, folding shelves, all 4 wheels swivel making it easy to move on the deck. What I don't like: no drawers like last years model, to much heat comes up from the front space between the griddle and frame. This is a nice griddle and easy to season and cook on. I recommend it.

Helpful?52AT8TJPAQC615568471988
Jul 17, 2023
Brandon
4 out of 5 stars review

Verified Purchase

Really nice griddle...

This is a really nice griddle. It is made well and cooks great. The only changes I would recommend are larger wheels or better quality, and I would make the grease hole in the cooking surface larger. It would be nice to have a drawer to store utensils instead of an open cabinet beside the propane tank.

Helpful?52AT8TJPAQC615568471988