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Customer reviews for Member's Mark Pro Series 4-Burner Gas Grill for
Member's Mark Pro Series 4-Burner Gas Grill
4.5 out of 5 stars
stars
792 ratings407 reviews
  1. 5 stars76% (601)
  2. 4 stars12% (92)
  3. 3 stars5% (42)
  4. 2 stars2% (14)
  5. 1 star5% (43)

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Showing 321-330 of 407 reviews
Feb 14, 2021
member
4 out of 5 stars review

sticky

Sticker on top takes 1/2 hour to get off. Then had to buy a large goofoff to get the adhesive off, 1/2 hour. Took longer to make the grill look nice than put grill together.

Helpful?6N7QQXX3KLYG15565624941
reply from Member's Mark Support

We understand and will be making changes right away to address this issue. In the meantime, the best method we have found to remove labels and not damage the grills painted surfaces, is to use a cloth soaked in white vinegar to saturate the label. Leave on for 10 minutes to soak. Then, use a cloth to wipe away the label residue (repeat if needed). We are happy to connect with you at 1-833-454-0864. Thanks for choosing Member's Mark.

Feb 4, 2022
Horsemom
5 out of 5 stars review

Great gas grill!

We bought this in the summer of 2021. It performs beautifully, heats evenly and grills perfectly. Very happy with our purchase and highly recommend.

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Oct 21, 2021
JFP
5 out of 5 stars review

Built well

Assembly was a bear but the grill is built well and it’s sturdy. I cooked burgers on it and it appears that the heat is evenly distributed and I didn’t notice any hot or cold spots. So far, so good.

Helpful?6N7QQXX3KLYG15565624941
reply from Member's Mark

Thank you for taking the time to leave a review. Thank you for choosing Member's Mark.

Jul 19, 2021
BigBoy
4 out of 5 stars review

I had no trouble at all removing the stickers.Parts had been sitting in hot direct sunlight as I was putting the grill together. The stickers came of so easily.

Helpful?6N7QQXX3KLYG15565624941
reply from Member's Mark Supplier

Thank you for leaving a review. We are so glad to hear that you didn't have any issues with the stickers. Thank you for choosing Member's Mark

Jun 15, 2024
Damaged Grill
1 out of 5 stars review

Arrived Damaged

I ordered the grill back on 03/09, and I'm just now putting it together. Unfortunately, the back of the grill is all bent. The shipping box wasn't damaged at all. Had it been, I would have done an inspection. I contacted Sams Club customer service, and the associate said they couldn't do anything since it's been over 90 days. Today is 06/15, and the grill wasn't delivered until 03/18. Yes, I realize it has been barely over 90 days, but since it's so close, you'd think they'd make an acception.

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reply from Member's Mark Supplier

Thank you for taking time to leave a review. We're sorry to hear that your grill arrived in less than perfect condition. For replacement parts, don't hesitate to reach out to customer care by phone or email at: 1-833-454-0864 or support@proseriesbbq.com. We would be happy to send any replacement parts right to your home.

Apr 7, 2024
Blurryeyed
5 out of 5 stars review

Fantastic Grill

Extremely surprised and happy with the quality of this grill. I bought it for my sister's condo and was not sure that I would be happy with the quality of the grill. I have a Weber at my house that is going on 10 years old that was really getting pretty nasty but I cleaned it up and spent $40 replacing the burners and it operates like new so I was a bit leery of purchasing a store branded product. This grill is very similar to the weber in its construction, the cast aluminum fire box will never rust or corrode so with a little care this grill should like the more expensive Weber last for many years to come. Just the weight of this grill, 175 lb shipping weight should give you an indication that it is not one of those cheaply made grills that last only a few seasons. I will say two things, I read a few reviews that suggested the grill did not get hot enough to sear a steak, I don't know if that grill master did not know enough to preheat the grill or if there was an actual problem with his grill but I can tell you that this grill gets plenty hot, hotter grilling surface than my Weber. The second thing I will say is that putting it together took pretty much all day, it is not a simple build but it is not difficult just time consuming and the end product is well worth the time taken to put it together.

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Jan 29, 2022
Doson
5 out of 5 stars review

Great Grill

Saw in club right before Christmas and bought. It did take a while to put together, even with the video and you should take off the hood for easier assembly. But after getting together, it is amazing! Well worth the money compared to what you see at Lowes and Home Depot for around same price.

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Mar 20, 2024
Ed24
5 out of 5 stars review

Great Grill but get PDF FIle

There are no instruction in box. I downloaded the BLT instruction. Laid all parts out on my garage floor. Had my IPad with the BLT. BLT instructions are terrible. Nothing looked like the grill I purchased. After an hour of puzzlement I looked up the PDF file. I was able to assemble the grill in about 4 hours.

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Nov 9, 2023
Palivoda
5 out of 5 stars review

This made the whole assembly process so easy!

The manual that came with the Member’s Mark Pro Gas Grill was w]exceptionally well written but a few times it was hard to decipher what I was supposed to do but the step by step video on BILT was slow, able to stop, and watch to see what I needed to do. The video cut the assembly time in half. THANK YOU!

Review from BILT
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Mar 2, 2024
Ironman
5 out of 5 stars review

Great!

More directions on the wiring and how to route the wires correctly. my wires were not bundled the way the picture showed from the factory. I had to undo them and then connect them up. I had to disconnect them afterwards because I had routed the wires in front of the magnet area for the doors and it prevented the door from closing. I had to go back and disconnect all the wires and then route them behind the part that has the magnets on it which was a hassle and would have been nice to know that ahead of time.

Review from BILT
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