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Customer reviews for Member's Mark Pro Series 4-Burner Gas Grill for
Member's Mark Pro Series 4-Burner Gas Grill
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4.5 out of 5 stars
stars
792 ratings407 reviews
  1. 5 stars76% (601)
  2. 4 stars12% (92)
  3. 3 stars5% (42)
  4. 2 stars2% (14)
  5. 1 star5% (43)

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Showing 311-320 of 407 reviews
Apr 13, 2021
Ben
5 out of 5 stars review

Grill

Great grill! Heat it up to 300-400 degrees for a few minutes to peel off sticker. Kind of a pain though with the residue that’s stays on top. Used a rag with simple green to wipe off glue and it didn’t cause stain. Food comes out great. Nice char on my steaks. Lot more heat than my old charbroil grill.

Helpful?6N7QQXX3KLYG15565624941
reply from Member's Mark Supplier

Thank you for taking the time to leave a review. We're so glad that you're pleased with your purchase. Happy grilling.

Jun 19, 2021
Kurt
5 out of 5 stars review

Beautiful Grill!

Got this for Fathers day. My daughter and I assembled it in about 2 hours, taking our time. All parts were present, well packed and it assembled just fine. There was no damage from shipping. The box weighs about 170lbs so you'll need assistance loading it. The 3D Bilt instructions do help with assembly. I had no stickers on the lid as others stated and the 2 sticker that were on the side tables peeled right off with no issues. I had a propane tank ready to go and it lit right up. Grill looks great and feels very sturdy. The only bummer for me is that it cannot be converted to natural gas but hopefully Sam's will make a conversion kit at some point.

Helpful?6N7QQXX3KLYG15565624941
reply from Member's Mark Supplier

Thank you for taking time to leave a review. Happy grilling!

Jul 20, 2022
Hogarino
5 out of 5 stars review

Member's Mark Pro Series 4-Burner Gas Grill

I finished assembling my grill today and I have to say "WHAT A WELL CONSTRUCTED AND EXCELLENT PERFORMING GRILL ! This is quality . My last grill Is 25 years old & is a Webber 2000 . It still works great ! But I wanted a new grill . This grill has exceeded my expectations . What more can I say .... Love It !

Helpful?6N7QQXX3KLYG15565624941
Jun 2, 2021
Bob M
4 out of 5 stars review

Verified Purchase

Pro Grill

Have only uses the grill a few times so far it has cooked our pork steaks, burgers and dogs well.

Helpful?6N7QQXX3KLYG15565624941
reply from Member's Mark Supplier

Thank you for leaving a review. Have a great summer!

Jun 2, 2023
Az
5 out of 5 stars review

Excellent product great customer service

Excellent grill. Was missing a part and customer service immediately sent a replacement.

Helpful?6N7QQXX3KLYG15565624941
reply from Member's Mark Supplier

Thank you for taking time to leave a review. We're so happy that customer service was able to assist you in a timely manner. Thank you for choosing Member's Mark!

Mar 7, 2024
Becky
3 out of 5 stars review

Verified Purchase

Great Grill Horrible Instructions

Nice Grill Horrible instructions

Helpful?6N7QQXX3KLYG15565624941
Jul 18, 2022
Joseph Eborn
1 out of 5 stars review

Verified Purchase

Door will not fit

The frame is bent and the door will not fit to install

Helpful?6N7QQXX3KLYG15565624941
reply from Member's Mark Supplier

Thank you for taking time to leave a review.All Member’s Mark items carry a 100% member satisfaction guarantee . If you need a replacement part, give us a call toll-free at (888) 301-0332 from 7 a.m. to 11 p.m CST Monday through Saturday and 10 a.m. to 8 p.m. CST on Sundays. Please have the item number from your receipt, the product UPC and/or the product description ready to provide to our Member Care Professional. We would be happy to replace any parts that were damaged during shipping.

Jun 23, 2022
Jen
2 out of 5 stars review

Poor Quality

I was really hoping the best when I bought the grill less than a year ago to replace a 20 year old Weber , but the paint is delaminating on the inside and outside of the lid and burner box, paint flakes seen on food. Taking it back.

Helpful?6N7QQXX3KLYG15565624941
reply from Member's Mark Supplier

Thank you for taking time to leave a review. We're sorry to hear about the flaking paint. All Member’s Mark items carry a 100% member satisfaction guarantee. If you require assistance, don't hesitate to give us a call toll-free at (888) 301-0332 from 7 a.m. to 11 p.m CST Monday through Saturday and 10 a.m. to 8 p.m. CST on Sundays. Please have the item number from your receipt, the product UPC and/or the product description ready to provide to our Member Care Professional.

May 16, 2023
Jeffy
1 out of 5 stars review

Does not get hot enough to cook

The gas lines are not engineered to supply gas to 4 burners. I could not get hamburgers to cook in almost a half an hour. It will barely cook with 2 on. This is with a new tank. Avoid at all costs.

Helpful?6N7QQXX3KLYG15565624941
reply from Member's Mark Supplier

Thank you for taking time to leave a review. The Member's Mark Pro-Series 4 Burner Gas Grill reaches temperatures of +650F. It sounds like you may have activated the regulator's flow limiting device. We hope you will allow us the opportunity to troubleshoot this issue. We know once the issue is resolved, you will love your grill!Please follow the troubleshooting steps in your manual to perform and regulator reset.Additionally, I have also included a link below to a step-by-step video for troubleshooting this issue:https://www.youtube.com/watch?v=4dyhpgDeo_MShould you require further assistance please don't hesitate to reach out to us: toll-free at (888) 301-0332 from 7 a.m. to 11 p.m. CST Monday through Saturday and 10 a.m. to 8 p.m. CST on Sundays. Please have the item number from your receipt, the product UPC and/or the product description ready to provide to our Member Care Professional. We would be happy to help troubleshoot over the phone.Hope this helps!

Feb 28, 2021
SunnyEB
5 out of 5 stars review

Any sturdy Rotisserie Accessory suggestions

Looking for a motorized kit that will fit. SAMS web page says "3 Embers Stainless Steel Rotisserie Kit, Model # ACC7100AS" (sold separately). Reviews for this kit are not glowing... any suggestions?

Helpful?6N7QQXX3KLYG15565624941
reply from Member's Mark Supplier

Hi SunnyEB, Thank you for your inquiry. This grill is pre-drilled with mounting holes for a universal rotisserie. (Sold separately.) The Member’s Mark Pro-Series 4 Burner firebox is 70.8cm (27.87”) wide, so the rotisserie would have to be at least that long. Both Kitchen aid rotisserie kits sold through Sam's Club would fit this grill. For inquiries regarding items sold at Sam's Club, please feel free to contact: 1-888-301-0332