I bought this grill at my local Sam’s. When I got it home and opened the box, I discovered that the cart frame pieces were bent and one was broken. You cannot return it to the store, the place in CA you call has a backlog of messages and it has been weeks with no response. Do NOT waste your money! This is absolute garbage.

I bought this grill 2 yrs ago and it is great. It stays outside in the elements and can handle it all. It works really well but you need to clean it annually. Like wash the grills, deflectors etc. Take care of it and it will take care of you. As for those who need a grill to heat above 500 degrees, I question them. Who in the world needs to get a grill that hot? As for putting it together it was fun. Buy during the winter place it in the garage and assemble it. The tutorial was a big help. Just take your time and use ALL the parts. I highly recommend it. And as for this discount price you cannot beat it. I have had all sorts of gas grills like Weber, Australian brands etc. This one out shines them all for cooking and durability. BUY IT!

Easy to put together. The directions were easy to understand. The one thing I don't understand is all the stickers! Those stickers would be great for a display model. But, not for a grill that somebody had already decided on and bought. The sticker on the lid did leave a stain. Sam's ought to reconsider the stickers. It might even save them a few bucks in the long run :-)

I'm very please! Minor details on a few things I would have done differently. Assembly was straightforward except for the side burner valve. Instructions made me believe I needed to assemble the pieces when they were already done & held underneath with a strap. I called customer service, registered my grill & realized where the valve assembly was while on the phone reporting it missing. Customer service was amazing. I do wish it came with a gas container, but you get a cover, which is about 2" short. I get wind & rain, which would cause the bottom to get wet. Cooked on for the first & it heats up very fast. I had a high-end infrared grill prior. The first burn smell was expected. If I had it to do over, I would heat for 20, open it & then do it again. Grates had minor sticking. An apx 2" ribeye cooked medium in about 12 - 13 minutes with one flip. Beautiful sear marks & even cooking. My old grill once I lit a zone, each consecutive zone would ignite by turning the gas. This grill requires pressing the start for each zone. Great & heavy duty definitely need TWO PEOPLE to assemble. I did my solo & it was rough.

I was a bit tentative to purchase because of all the comments about it coming messed up out of the box and being difficult to put together. But for the price you can’t beat the quality. I found it really easy to put together. Everything was packed well and there were no blemishes. The instructions were easy to follow and with the BILT app, most should have no problem at all.

I just bought this 2 weeks ago and put it together a few days ago. It does take some time to put together, but you get a good look at the quality of the product. I'm replacing a 10-year-old Weber Genesis and think this one will do the job. Just the fact that the burners are much better stainless steel makes it worth it. Also, I found the 3D app to be excellent.

I purchased a small 2 burner BBQ Grill from Sam's before. It was junk for the same price as this 5 burner. I swore I wouldn't buy another from Sam's. This Grill is excellent in firebox quality. The cast aluminum is the way to go. It took me all day to assemble but it was well worth 300bucks. I would purchase again.

I was worried about the sticker issue, but it seems the manufacturer addressed it based on complaints so that was a non issue. Assembly was a few hours, but I recommend using the phone app they provide rather than the paper instructions. I am very pleased with the build quality, look and operation. The only thing I would recommend for future improvement is a rubber sleeve (similar to the knobs) on the middle or ends of the grill lid handle. The handle is black metal, so it will broil your hand when you got to open the grill in the sun. It would be great if a rubber sleeve was made available as an add on.

Very solid built grill. I highly recommend downloading the BILT app to help with construction. Makes assembly much easier. The decal on the hood needs to be addressed. Why even put it on there? There are decals on the side shelves already and they peel off easy. Just leave it off if it's a problem. I heated the grill to 400* and it peeled off whole but left glue residue. Used a mixture of 1part Dawn 4x and 4parts white vinegar in a spray bottle to get the glue off with a rag. Ditch the Decal Members Mark. I want my new BBQ to be spiffy!

I finally decided to upgrade my current grill and purchased this one. The Bilt app is really cool and worked flawless when putting together. The issue is that it requires a QR code to automatically find your model on the app, and there were multiple barcodes on the box but not 1 QR code. So I manually searched and the product number on my box and the one on the app were different, so I looked up the model on Sams sight to make sure and there was a similar model number in there I could use. This is why I would have deducted half a star- the box/Directions should have had a QR code on it. The other reason for 1/2 star deduction is that the wires from the battery should have had a better pathway- they included a zip tie, but I'll need to come up with a better solution so that when I am changing out the cylinder the wires don't get caught and inadvertently pulled out. Also the bolt to secure the propane tank is accessed through the back- not very convenient, although some people don't even secure the tank. The build quality is good, and using the app to put it together was great! Something I noticed in the comparison chart with the Weber at the store was that the stainless burners on this grill are 304 stainless while the burners on the Weber are 400 stainless. While 400 stainless has a higher carbon content and considered more durable, 300 series stainless is more corrosion resistant- and that was the issue with my last grill is that the burners corroded. If I can at least get 4-5 years out of this, I'll be happy.