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Customer reviews for Member's Mark Pro Series 4-Burner Gas Grill for
Member's Mark Pro Series 4-Burner Gas Grill
4.5 out of 5 stars
stars
792 ratings407 reviews
  1. 5 stars76% (601)
  2. 4 stars12% (92)
  3. 3 stars5% (42)
  4. 2 stars2% (14)
  5. 1 star5% (43)

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Showing 11-20 of 407 reviews
Jul 23, 2022
Reviewer name: Donny K
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Awesome

Best grill I've owned. I can control the temp perfectly, plenty of room for everything. Im using it every day almost. 3-D directions by the Bilt app made it a breeze to put together, had it assembled in 2 hours with the help of my 9 year old daughter

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Mar 30, 2022
Reviewer name: Vickie
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Total frustration in Assembling the grill.

Well, the grill works great, but the directions to assemble it were terrible. It took my husband over 8 hours to assemble it, breaking it into two days.The language he spoke you would not want to hear. That's why 2 days.I wish Sams Club would have offerd it put together and not in a box.

Helpful?6N7QQXX3KLYG15565624941
reply from Member's Mark Supplier

Thank you for taking time to leave a review. We are sorry to hear about the issues you faced during assembly. There is an interactive 3D app called BILT that many customers find helpful during assembly. Details of the BILT app can be located in your manual before the assembly instructions. We are happy to hear that the end product is working great.

Apr 5, 2021
Reviewer name: R Russell
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Zero Buyer's Remorse - Would Buy Again

Only used once so far so this review won't address long term durability and performance: first things first - a thousand thank yous to those who recommended heating the grill to remove the huge sticker on the top of the grill. Worked like a champ. Took me 2+ hours to assemble but I'm very much dependent on instructions (used the printed manual and the Bilt app); parts well marked instructions pretty straight forward. Parts seem durable and well made. Has started first time and every time I've fired it up - all 4 burners and the side burner. Easily got to over 600 degrees with all 4 burners. First grilled meal was 4 pork tenderloins - heat regulation was superb as were the tenderloins. Looking for reasons to grill more often. Nice that the cover was included - very thick cover with side vents and velcro tie-downs on each end. So far, SO good.

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reply from Member's Mark Supplier

Thank you so much for taking the time to leave a review! We are so glad that everything went so smoothly from assembly to cooking! Thank you for choosing Member's Mark.

Apr 9, 2021
Reviewer name: Gina
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Great grill at a great price!

Since I had a chance to put this grill together it gave me the opportunity to see how well it's built from the inside out. Everything went together as it should. Exactly right amount of all parts. It took me longer than the 1.5 hrs but I'm not good at this kind of thing. The phone app with the video directions helped a lot. My husband was not too happy that I purchased this grill as he liked the last one, but I hated how that one cooked. So, he really didn't help put it together, only the part where we lifted the grill onto the base. That being said he LOVES the way this one cooks and so do I! It's a quality grill and I love the black exterior. It will stay looking good so much longer than a stainless steel grill, IMO. Also, the cover is very nice. All in all I highly recommend this grill!

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reply from Member's Mark Support

Hi Gina, Thank you so much for taking the time to leave a review! You and your spouse will get lots of use out of your new grill. Thank you for choosing Member's Mark!

Jul 5, 2022
Reviewer name: Ryan
1 out of 5 stars
1 out of 5 stars review

Verified Purchase

Would Be Great If….

I would really enjoy the grill if I could get it past 275-300 degrees. Not sure if this is a regulator issue but has bummed me out.

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reply from Member's Mark Supplier

Thank you for taking time to leave a review. We are sorry to hear about your temperature issue.It sounds like the flow limiting device in the regulator has been activated. There are directions in your manual for performing a regulator reset procedure. There are also additional troubleshooting tips in your manual as well.Should you require further assistance please don't hesitate to reach out to us: toll-free at (888) 301-0332 from 7 a.m. to 11 p.m CST Monday through Saturday and 10 a.m. to 8 p.m. CST on Sundays. Please have the item number from your receipt, the product UPC and/or the product description ready to provide to our Member Care Professional.

Mar 24, 2023
Reviewer name: Lisette
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Great grill

Love it ! Got grill when it was on sale for $375 , love that it comes with cover, I have used side burner as well to sauté , highly recommend grill

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reply from Member's Mark Supplier

Thank you for taking time to leave a review with your recommendation! Happy grilling!

May 6, 2023
Reviewer name: Jerry
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

My new grill

Required 2 people to put together and it went smoothly. So far have grilled steaks, hamburgers and pork chops. The grill preformed as advertised. The best grill I've had.

Helpful?6N7QQXX3KLYG15565624941
reply from Member's Mark Supplier

Thank you for taking time to leave a review. Happy grilling!

Jun 23, 2022
Reviewer name: Stephanie
4 out of 5 stars
4 out of 5 stars review

Verified Purchase

Great grill

Beautiful grill and it cooks so well! Comes with a fitted cover and has knobs for hanging cleaning brushes, tongs, etc. I've grilled about 10 times already and ive been pleased with the food wvery time!

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reply from Member's Mark Supplier

Thank you for taking time to leave a review. We're so happy that you're happy!

Mar 8, 2023
Reviewer name: Heareasy
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Great quality in a gas grill.

Im 71 years old. I've bought many gas grills. This one is top notch. The best one i have ever owned. Be aware that the burners are farther away from the grates than most. Quality is great.

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reply from Member's Mark Supplier

Thank you for taking time to leave a review. Thank you for choosing Member's Mark!

Oct 7, 2023
Reviewer name: Melissa
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Nice grill-assembly is required!

Delivery was great and provided a lot of updates before received. Box included it all but it did take a couple hours to assemble. All pieces were in good shape and directions were good. Really nice grill and worked right away.

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