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Customer reviews for Member's Mark 50,000 BTU Patio Heater with LED Table for
Member's Mark 50,000 BTU Patio Heater with LED Table
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4.5 out of 5 stars
stars
596 ratings220 reviews
  1. 5 stars80% (475)
  2. 4 stars8% (50)
  3. 3 stars4% (23)
  4. 2 stars2% (12)
  5. 1 star6% (36)

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Showing 61-70 of 220 reviews
Dec 24, 2023
Reviewer name: 1Shopaholic
4 out of 5 stars
4 out of 5 stars review

Verified Purchase

Worth it

Its very nice, sturdy, heats lovely, & easy to assemble. Wish the little table could light up different colors. It would guve it just that little extra something

Helpful?24I559Y26XIR15562300045
reply from ChantUSA

Hi 1Shopaholic, we appreciate your business and your high rating. As to your thoughts on the lighted table...that is a good idea. I'll pass that along to engineering.

Nov 6, 2022
Reviewer name: MalindaW
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Very Nice and Efficient Heater

The Member's Mark Bronze Patio Heater looks beautiful and puts out good heat. I love the lighted table on it. It was easy to put together with well marked parts and instructions. It was also a great bargain at $119!

Helpful?24I559Y26XIR15562300045
reply from ChantUSA

Hello Malinda, we want to thank you for your purchase and for taking the time to write a very complimentary review. Thanks again and we’re happy that our heater will be helping you stay warm during the cold weather that’s on the way!

Jan 12, 2024
Reviewer name: Mc
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Great patio heater!

Love this heater. It's very elegant looking on our patio and it radiates heat out at least a 5-6 foot radius. It has a nice little lighted table to set things on as well. Would highly recommend,.

Helpful?24I559Y26XIR15562300045
reply from ChantUSA

hi Mc, we are so happy to hear that you love our heater. We do too. Thanks for the high rating.

Nov 7, 2022
Reviewer name: Bill B
3 out of 5 stars
3 out of 5 stars review

Verified Purchase

Somewhat satisfied.

Looks great. Works decent. Blue film was a pain to get off. Used it the first night and it keeps shutting off after about a half hour. Heats well when working.

Helpful?24I559Y26XIR15562300045
reply from ChantUSA

Hi Bill, sorry to hear about the problem of your heater shutting off. Please call our customer service center at 1 855 242 6887. They can help identify and resolve your problems and if necessary, they can provide both free parts and service!

Jan 9, 2024
Reviewer name: Gary B
2 out of 5 stars
2 out of 5 stars review

Verified Purchase

Some parts are broken and unable to get support

Heater is fair quality. Some of the hardware that connected the top dome to the burner assembly was stripped out. I can't get support to call me back or return my emails.

Helpful?24I559Y26XIR15562300045
reply from ChantUSA

Hi Gary B, thank you so much for your purchase, we appreciate it. We are sorry to hear you are experiencing problems. Are you calling 1 855 242 6887? I've tried that number twice and it is working. Also, our parts email address is help@awsglobal.net They are aware of your problem and will be glad to take care of you.

Jan 8, 2024
Reviewer name: Karen S
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Nice Patio Heater with Bonus Lighted Table

I bought two of these and gave them to my sons as a Christmas gift. They both loved them. The table is nice for setting drinks on while standing around talking on cold days/nights. Stayed nice and toasty. Highly recommend.

Helpful?24I559Y26XIR15562300045
reply from ChantUSA

Hi Karen S, we highly recommend them as well. Thank you so much for your kind words.

Dec 15, 2023
Reviewer name: GB
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Stay warm outdoors with this heater!

Very happy about this purchase. I had spent time considering buying a similar product at several different stores. Ultimately found this item on sale walking into Sam’s Club and took a chance. Fairly easy to put together and very sturdy.

Helpful?24I559Y26XIR15562300045
reply from Member's Mark Team

We appreciate you taking a chance on Member's Mark, GB, and for the excellent rating!

Nov 21, 2025
Reviewer name: CALVIN
2 out of 5 stars
2 out of 5 stars review

Don't recomend.

I guess you get what you pay for. Terrible instructions, not one extra screw or bolt. Removing blue film ridiculous!! Almost returned it. Don't recommend.

Helpful?24I559Y26XIR15562300045
reply from ChantUSA

Hi Calvin, sorry about the late reply, but we were experiencing some problems with this web portal, and we were unable to answer you in a timely fashion. Calvin I will relay your comments to our engineering team immediately to see what we can do to alleviate any future members from experiencing these same problems. We are truly sorry we disappointed you. Should you need any technical help or parts for your heater please call 1 855 242 6887.

Apr 7, 2024
Reviewer name: Bebe
1 out of 5 stars
1 out of 5 stars review

Verified Purchase

Would not purchase again

Will not stay lit

Helpful?24I559Y26XIR15562300045
reply from ChantUSA

Hi Bebe, we certainly appreciate your business, but we are very sorry to hear about your bad experience. All Member's Mark products come with a money back guarantee if you are not satisfied. However, since this is big and bulky, it might be easier for you to call our service line at 1 855 242 6887. They will be glad to assist you, and you might avoid the trouble of returning the heater.

Jan 6, 2023
Reviewer name: Mad Ken
1 out of 5 stars
1 out of 5 stars review

Just junk!

I bought this unit just before Christmas 22 with great excitement to enjoy the cooler Florida nights. I opened the box that had never been opened, only to find missing parts. I contacted Sams club only to been told they had no more. I was informed to contact the warranty company for the missing parts. It is now 1-6-23. Still no parts as of yet!

Helpful?24I559Y26XIR15562300045
reply from ChantUSA

Hi Ken, we are sorry to hear about your trouble with the missing heater part. We thank you for your purchase, we are really sorry to hear about the delay with getting the missing part. Please continue to calling our customer service center at 1 855 242 6887. They will do their best to offer you some advice or assistance with the missing parts for heater.