Customer reviews for Member's Mark 50,000 BTU Patio Heater with LED Table

Customer reviews for Member's Mark 50,000 BTU Patio Heater with LED Table for

Member's Mark 50,000 BTU Patio Heater with LED Table

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4.5 out of 5 stars

stars562 ratings206 reviews

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Showing 51-60 of 206 reviews

Nov 25, 2022

isajck

5 out of 5 stars review

Party life saver!

Had a big back yard party planned, major cold front blew in three days prior! Too much invested to cancel so the hunt began for a solution. Saw this patio heater on sale at my local Sam's Club. Purchased two in desperation. Best decision ever! They were easy to put together, looked great and along with a gas fire pit, kept a large back yard & patio warm enough so we could celebrate, have fun and not all freeze to death. The lighted moveable table is a nice added touch. Several people commented on how much they liked them and inquired on where to purchase. My only complaint is the included cover. It only coves the top. I am now going to purchase a full size covering cover for storage purposes.

Helpful?

reply from ChantUSA

Hello Isajck, what a great review and story you took time to share. We obviously appreciate it and thank you for your purchase but we want to express just how happy we are to hear how successful your outdoor party was and that our heaters played a big factor in helping your guests stay warm! Thanks again!!!

Jan 2, 2024

Actual User

1 out of 5 stars review

Worked Perfect, but Read Me 1st

The Member's Mark Bronze Patio Heater with LED Table Model # PG188HS was fairly simple to assemble as long as you have a small socket set and adjustable pliers ready. Be warned, there is a blue protective plastic that has been melded to all six pieces of the top reflector to protect it from shipping damage. This blue stuff is hard to peel and will take a while so task your 9 yo and up children, if you have them, to work on this while you assemble. The heating this unit does along with the lighted table get a good solid 4.5 stars. The 1 star rating is due to the so-called stainless steel metal located at the top where the heat is generated. The next day, after just one night of use, it was covered in a light-red powdery haze of rust and looked terrible. If you see the words: "stainless steel" and the words: "manufactured in china" all in the same unit, it very likely isn't the "real" stainless steel you're hoping for. If only they had used some form of real stainless steel, this would have been a 5 star review...I would have paid $10 more for it also.

Helpful?

reply from Member's Mark Team

We appreciate your feedback on the burn chamber and are sorry we have disappointed you with the quality of this item. Please know all Member's Mark products come with a 100% Satisfaction Guarantee and can be exchanged or returned anytime. Contact Member Support at (888) 301-0332 if you need assistance.

Feb 27, 2023

Kymmie

5 out of 5 stars review

Verified Purchase

Perfect

Love It, worked Perfectly for Our Cold Super Bowl 2023

Helpful?

reply from ChantUSA

Hello Kymmie, it’s great to hear that your new heater worked perfectly and helped you enjoy the Super Bowl. We want to thank you for your purchase, for you taking the time to share your comments, and for the great rating! We really appreciate having customers like you, thanks again!!!

Oct 29, 2023

Bkreed

3 out of 5 stars review

Verified Purchase

Needs to be sturdier

Heats well but the metal was bent in several places when we took it out of the box.

Helpful?

reply from ChantUSA

We’re sorry to hear that you found damage to some of the metal on your heater. This is not and has not been a problem with our heaters. Your damages must have occurred during shipping. Please take the opportunity to call our customer service and explain your situation. You can reach them at 1 855 242 6887. They will do their best to offer you some advice or assistance with resolving your issue. Thank you for your purchase!

Oct 29, 2023

Sherryll Crutcher

3 out of 5 stars review

Verified Purchase

Disappointed with refund after reporting defect

The product was damaged after assembling it through page 13

Helpful?

reply from ChantUSA

Hello Sherrell, I’m not sure what problems you had regarding your refund. However, if you need any additional assistance please take the opportunity to call our customer service and explain your situation. You can reach them at 1 855 242 6887. They will do their best to offer you some advice or assistance if needed. Thank you for your purchase!

Dec 19, 2023

Michael

5 out of 5 stars review

Verified Purchase

Great heater

The unit was very easy to put together. Instructions were very clear. The unit operates flawlessly.

Helpful?

reply from ChantUSA

Hi Michael, this is good news. We work very hard to please all of our customers. We appreciate your business and your kind words.

Jan 24, 2024

Dleyva

5 out of 5 stars review

Verified Purchase

Eye catcher

Beautiful heaters easy assembly

Helpful?

reply from Member's Mark Team

We appreciate your excellent rating and recommendation, Dleyva!

Jan 21, 2024

Louie

5 out of 5 stars review

Verified Purchase

Fall and Spring Fun with these heaters on the deck

Great product. Bought 2.. Beautiful well made. Took 5 hours to put 1st together 2 hrs for second. Love them.

Helpful?

reply from Member's Mark Team

We appreciate your multiple purchases and feedback on the assembly time, Louie! Thank you so much for your excellent rating and review!

Jan 14, 2024

Jim

5 out of 5 stars review

Verified Purchase

Good quality, no issues, looks great.

Heater seems to be of good quality and I have had no issues with it after 2 weeks of frequent use. Went together nicely and looks great.

Helpful?

reply from Member's Mark Team

We're glad to hear the heater is working well for you, Jim! Thank you for the fantastic review!

Dec 8, 2022

Shawn

5 out of 5 stars review

Verified Purchase

Awesome product

Shipped quickly easy to put together takes the chill out. Has wheels pull it right up by the chair love it!

Helpful?

reply from ChantUSA

Hi Shawn, we thank you for your purchase of our heater and but we want you to know that we especially appreciate the time you took to write a review and to share your comments about how pleased you are with your purchase.