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Customer reviews for Member's Mark 50,000 BTU Patio Heater with LED Table for
Member's Mark 50,000 BTU Patio Heater with LED Table
4.6 out of 5 stars
stars
580 ratings204 reviews
  1. 5 stars81% (469)
  2. 4 stars8% (46)
  3. 3 stars4% (22)
  4. 2 stars2% (10)
  5. 1 star6% (33)
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Showing 1-10 of 204 reviews
Jan 5, 2026
Chelleb
5 out of 5 stars review

Verified Purchase

Patio Perfected

The warmth that radiants from this heater is amazing. We love to entertain and somehow even in 40 degree weather our guest find their way outside. This heater makes them warm and comfy. The lit table top is like a cherry on top!

Helpful?24I559Y26XIR15562300045
reply from ChantUSA

Hi Chelleb, we are so happy to see that you are pleased with your Member's Mark patio heater. Our team works very hard to make certain that we please all of our members.

Feb 2, 2026
P and D Hank II
5 out of 5 stars review

Verified Purchase

We love our new super heat lamp!

We spend a lot of time out on our porch and sometimes we go out in quick, short, sprints. So we don’t leave the heat lamp on really long but it still does the job. Great immediate heat coverage. Our dogs even give this product the paws up!

Helpful?24I559Y26XIR15562300045
Dec 23, 2025
LeAnn
5 out of 5 stars review

Verified Purchase

Outside heater

They look very nice. We bought two of them . One for our daughter and family and one for our son and family.

Helpful?24I559Y26XIR15562300045
Mar 3, 2026
Rebecca
5 out of 5 stars review

Verified Purchase

Patio Heater

Patio Heater hasn’t been taken out of the box yet. Purchased it when I did because the price was right. It was a marked down item.

Helpful?24I559Y26XIR15562300045
reply from ChantUSA

Hi Rebecca, thank you for your business. I know that you will be happy with your purchase.

Mar 8, 2026
JE
5 out of 5 stars review

Verified Purchase

Quick and easy.

Great item. Easy to assemble. Puts off just enough heat in our covered deck without causing damage concern.

Helpful?24I559Y26XIR15562300045
reply from ChantUSA

Thank you so much for your kind words, we appreciate them, JE. Please make certain you have the proper height clearance.

Jan 3, 2026
Lainee
5 out of 5 stars review

Verified Purchase

Great service

The patio heater works great, price was very reasonable . The employees were very helpful in helping me get it into my vehicle

Helpful?24I559Y26XIR15562300045
Oct 8, 2023
Kent
4 out of 5 stars review

Verified Purchase

Good Buy

This is a nice-looking heater which took approximately one hour to assemble. It gives off a lot of heat and is easily moved from place to place. The cover included is of no use as it does not fit the heater at all, thus the 4-star rating instead of 5.

Helpful?24I559Y26XIR15562300045
reply from ChantUSA

Hello Kent, we want to thank you for your purchase and for taking the time to share your comments and write a review. Regarding the cover, it is designed to only cover the top portion of the heater which includes the dome and control panel. If there is a problem with your cover please contact our customer service center at 1-855-242-6887 and they will be happy to assist you!

Dec 28, 2025
Anonymous
3 out of 5 stars review

Verified Purchase

I wish it was more stable….

I was very happy with the way it looked in my patio, the lighted table gives it a modern touch, and it does work very well…. However, two days after we put it together we had a little wind, nothing serious and it fell to the ground even with the tank in place. The upper part where the burner is located got dislodged. I was able to fix it, but the aluminum lid got destroyed. We tried to straighten it up, but now it looks all crooked. Haven’t used it after it fell because the weather got warmer, but I hope it still working.I had to secure it with a wire to one of the posts of my gazebo at the upper portion to prevent this to happen again. I wish it was more stable.

Helpful?24I559Y26XIR15562300045
Jan 24, 2024
Tee
1 out of 5 stars review

Verified Purchase

Maybe I just got a bad heater

Sadly, I am returning this item. It works well (when it works). The ignite switch rarely worked. Very frustrating when it's cold outside and you keep clicking the "ignite" button and nothing happens.

Helpful?24I559Y26XIR15562300045
reply from Member's Mark Team

We are sorry to hear you had a bad experience, Tee. We hope you have a hassle-free return. If you haven't returned it yet, please consider contacting Member Support at (888) 301-0332 for troubleshooting assistance.

Dec 2, 2025
GARY
1 out of 5 stars review

Great! For 10 minutes, then, it's terrible.

I bought one and used it for about 15 minutes and loved it. It gave a nice heat all around and I was really impressed. So I bought a 2nd one. Only this time, I used it during a evening with friends and both gave 10-15 minutes of heat, off a full tank, only 16 minutes in, the flames on both kept getting smaller and smaller and you had to put your hands 6 inches from the screen to feel the heat. I was puzzled and looked at the tanks, but both of them were frozen to the top so not producing gas fast enough to be effective. I tried again the next day, only turned the heat down instead of Max. It worked, but much less range was covered and if you weren't right next to it, it was useless. After 15 minutes, the flames started going down again. So I went and bought a brand new tank, thinking it was the exchange bottles that were the problem. I bought a really nice tank new, had it filled... Only to have the exact same issue. So I contacted Sam's about support. They said someone would get with me in 2-5 days. Day 6, I called again, told the same thing... We are now over a month and can't get anyone to support it, tell me what I'm doing wrong, or even tell me that the device is only good for about 10 minutes of use... ANYTHING would be nice to know. The only way I got it to work for more than 10-15 minutes was using it on the lowest setting on a 72 degree day. It still froze up, but it took an hour. I really don't need a heater on a 72 degree day, so I guess they are going to the dump since I no longer have the boxes. Sadly when I bought the 2nd one, it was trash night and they all went the next morning before I learned that I'd have a problem after 15 minutes. If you need a heater on a hot day, these are for you! If it's something stupid I'm doing wrong, I wished there was support to tell me. But when I google/chatgpt it, they both point to an issue with the heater itself. So sadly, I just wasted $400 that I didn't have to waste.

Helpful?24I559Y26XIR15562300045
reply from ChantUSA

Hi Gary, we are replying late because the web portal was not notifying us of your issue as it should. We are sorry to hear that you are experiencing these problems. Please call 1 855 242 6887 for customer service. They have parts in stock, and they will certainly be able to help you. Again...our deepest apologies.