Thank you for taking the time to communicate with LG about your experience with your LG appliances. We appreciate your feedback which helps us keep fresh perspective regarding new ways to improve our services and future product developments. ^Nikki

We're sorry to hear about the inconvenience you have experienced. We assure you that your review is considered and does not go unnoticed. It would be our pleasure to assist you with this, but we must switch to a platform that allows for back-and-forth conversation. Please send us a private message on Facebook or Twitter through @LGUSSupport, and we will be happy to accommodate you. ^James.

We want to thank you for taking this time to communicate with us about your experience with the 7.3 cu. ft. Ultra Large Capacity Gas Dryer with Sensor Dry Technology, model DLG7001W. Thanks for pointing out what we can do better in the future. Your feedback will help us maintain a fresh view on potential ways to refine our service and upcoming product developments. It will be shared with our product and marketing teams to meet your expectations moving forward. Thanks. If you need any assistance, you can send us a private message through Facebook or Twitter using @LGUSSupport, including your product's model number and your contact information. It would be our pleasure to assist you. ^Danee

Hey there! Love to hear that you're enjoying the design, ease of use, and those cheerful cycle tunes! If your clothes are coming out a little less dry than expected, you might find that adjusting the spin speed or selecting a different dryness level could help. Here is some more information on drying: https://www.lg.com/us/support/help-library/lg-dryer-why-is-my-dryer-not-heating-not-drying-or-taking-a-long-time-drying--1432223739634. We're here if you ever have any questions—just send us a message on social media @LGUSSupport. Wishing you many great years of service with your machine! ^ Diego

Hi, thanks for reaching out, please see the below link to the support page for your model. The link includes access to the owner's manual, as well as the user guide. https://www.lg.com/us/support/product/lg-DLG7001W.ABWEEUS Should you have any other questions, or concerns for us, please send us a private message on Facebook or Twitter using @LGUSSupport and include #VOC, your contact info and model # and we would be happy to see what we're able to do to assist. Thanks. ^Nikki

We appreciate you sending us your feedback. Please know that your thoughts are important to us as it will be shared with our marketing and product teams to meet your expectations moving forward. Meanwhile, if you need further assistance, send us a private message on Facebook or Twitter using @LGUSSupport and include your contact information or call our Customer Service at (800)243-0000. Thank you ~Tanisha