Hi, there. Thanks for sharing your experience with your LG Dryer (DLG7001W) model. We understand the importance of having a dryer that senses moisture accurately. One helpful step you can try is to clean the moisture sensor bars inside the drum using a soft cloth and a bit of warm water. Fabric softener sheets can leave an invisible coating on the sensors, causing the dryer to think the clothes are already dry and end the cycle too early. You can also review drying‑performance guidance. For more information, visit https://www.lg.com/us/support/help-library/lg-dryer-why-is-my-dryer-not-heating-not-drying-or-taking-a-long-time-drying--1432223739634. We’d be glad to take a closer look into your experience and explore what additional steps may help improve performance. Please send us an email at lgdigitalcare@lg.sprinklrsupport.com so our team can assist you directly. ^Juvy

We appreciate you sending us your feedback. Please know that your thoughts are important to us as it will be shared with our marketing and product teams to meet your expectations moving forward. Meanwhile, if you need further assistance, send us a private message on Facebook or Twitter using @LGUSSupport and include your contact information or call our Customer Service at (800)243-0000. Thank you ~Tanisha

Hi! Thanks for 7.3 cu. ft. Ultra Large Capacity Gas Dryer with Sensor Dry Technology. #LifesGood when efficient performance meets modern design. Should you need support, we're available via social media! Feel free to send us a DM on Facebook or Twitter at the handle (@LGUSSupport). We'd be happy to assist! ^Chris