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Customer reviews for LG 7.3 cu. ft. Gas Dryer with Sensor Dry for
LG 7.3 cu. ft. Gas Dryer with Sensor Dry
4.4 out of 5 stars
stars154 ratings154 reviews
  1. 5 stars68% (104)
  2. 4 stars18% (27)
  3. 3 stars6% (9)
  4. 2 stars1% (1)
  5. 1 star8% (13)
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Showing 131-140 of 154 reviews
Mar 26, 2026
Michelle
3 out of 5 stars review

I luv lg products but these reviews are at least 3 years old. Do you have any recent ones?

Helpful?756695VS7SGY15562150403
May 2, 2023
Rubyq
1 out of 5 stars review

#1 Worst Purchase Stopped Working After A Year

DO NOT buy this dryer. Ours stopped heating after just over a year and won't shut off if not unplugged. The #1 worst appliance we ever purchased. Repair person coming out to look at it. Also the sensor never worked, we always had to set it to a timed dry or the clothes were very damp. Wish I knew this before purchasing!!!!!!!!!!

Review from lg.com
Helpful?756695VS7SGY15562150403
reply from LG Social Media

We're sorry to hear about the inconvenience you have experienced. We assure you that your review is considered and does not go unnoticed. It would be our pleasure to assist you with this, but we must switch to a platform that allows for back-and-forth conversation. Please send us a private message on Facebook or Twitter through @LGUSSupport, and we will be happy to accommodate you. ^James.

Mar 14, 2022
mwroberts729
5 out of 5 stars review

So far so good!

[This review was collected as part of a promotion.] We had our LG TRON front load washer and dryer for over 17 years, so when it was time to replace them (both still worked) we confidently chose another LG product. We like the top load washer so much more than the front load, simply because it's easier to load and unload. Super quiet. Time will tell, but I feel good about this one lasting another 17 plus years.

Review from lg.com
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Feb 26, 2023
Donna Y
3 out of 5 stars review

No light inside

I just bought this dryer with the matching washer. I had no idea it didn't have a light inside. Even my 20 year old dryer that I replaced had a light. Had I known this prior I never would have bought it. I wouldn't think this would even be an option. I've only used it twice so the rating is based on the light at this point. Not happy about that at all. I wished my salesperson would have told me because I never would have purchased a dryer without a light. Very disappointed.

Review from lg.com
Helpful?756695VS7SGY15562150403
reply from LG Social Media

We want to thank you for taking this time to communicate with us about your experience with the 7.3 cu. ft. Ultra Large Capacity Gas Dryer with Sensor Dry Technology, model DLG7001W. Thanks for pointing out what we can do better in the future. Your feedback will help us maintain a fresh view on potential ways to refine our service and upcoming product developments. It will be shared with our product and marketing teams to meet your expectations moving forward. Thanks. If you need any assistance, you can send us a private message through Facebook or Twitter using @LGUSSupport, including your product's model number and your contact information. It would be our pleasure to assist you. ^Danee

Sep 10, 2022
Sad Dean
2 out of 5 stars review

Cannot adjust drying temperature in Automatic cycl

We have tried to use this dryer for a few months. We hate it because we cannot adjust the temperature settings with the Normal or Permanent Press cycles. Both cycles are set to medium temperature, which is TOO HIGH to use for synthetic material, exercise clothes, and many other common fabrics. This is the first dryer we have had in 40 years that does not allow adjustment of the temperature. It will ruin our clothes unless we dry everything on delicate cycle.

Review from lg.com
Helpful?756695VS7SGY15562150403
reply from Social Media

We're sorry to hear that! Send us a private message on Facebook or Twitter using @LGUSSupport and include #VOC, your contact info and model # and we would be happy to look further into this. Thanks. ^Nikki

Mar 14, 2022
Claudia22
1 out of 5 stars review

Don’t buy

We wanted to replace our old dryer because it took forever. We just bought this one and so far our clothes have been in there 2 hours and still not dry. Every time it’s goes down to like the last 6 minutes, the timer then goes up to 24 minutes again. After reading these reviews it seems that when a customer has not been satisfied it is because of this very same issue. So LG is fully aware of what faulty features or parts this has but does nothing. Replace these machines with ones that work…please. Everything is expensive now. We decided to invest in a new dryer so we could save money on our electric bill. But now we have a dryer that does not dry. I am so sad right now as I see the timer has added more time…again.

Review from lg.com
Helpful?756695VS7SGY15562150403
reply from Social Media

Let us help you with that! Please send us a private message on Facebook or Twitter using @LGUSSupport and include #VOC, your name and model # and we would be happy to troubleshoot the issue or set up repair if needed. Thanks.^Sandy

Jan 3, 2025
Baker1964
4 out of 5 stars review

High Tech Simple

Nice looking overall design. The machine is easy to use and is very quiet. I love the tunes it plays at the end of the cycle. My only small con is it tends to leave the clothes a little less dry even though I use the proper setting. Looking forward to years of service. Thank you!

Review from lg.com
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reply from LG Digital Care Team - Diego

Hey there! Love to hear that you're enjoying the design, ease of use, and those cheerful cycle tunes! If your clothes are coming out a little less dry than expected, you might find that adjusting the spin speed or selecting a different dryness level could help. Here is some more information on drying: https://www.lg.com/us/support/help-library/lg-dryer-why-is-my-dryer-not-heating-not-drying-or-taking-a-long-time-drying--1432223739634. We're here if you ever have any questions—just send us a message on social media @LGUSSupport. Wishing you many great years of service with your machine! ^ Diego

Jul 15, 2022
Equalizer
5 out of 5 stars review

works fast and efficient

[This review was collected as part of a promotion.] I had this dryer installed today. It's dry sensor reduces drying time. I would like to see this model have a light inside to illuminate for ease of extracting clothes. So far the dryer is very easy to use

Review from lg.com
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May 7, 2023
NotSoHappyCustomer
1 out of 5 stars review

Lint Filter - Defective Design

DO NOT DRY ANYTHING with drawstrings. I've had 4 pair of joggers eaten by where the lint filter is attached to the dryer. There is a noticeable gap between the dryer and the frame of the lint filter holder where the aglet snags and doesn't get released. This generally results in a) the drawstring being twisted a good 50 times and b) other items in the dryer get tangled into a gordian knot. I would consider this a major design flaw. I wouldn't recommend this dryer to anyone.

Review from lg.com
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reply from LG Social Media

We apologize that you had such an experience. Your feedback is very important to us, and it helps us keep a fresh perspective on new ways to improve our services and future product developments. If you need more assistance with your LG product, please send us a private message on Facebook or Twitter using @LGUSSupport and we will be happy to assist you ^James.

Sep 25, 2022
BernieA
1 out of 5 stars review

Doesn't dry clothes

I have been using this dryer for a couple of months and should have returned it immediately. Not sure how it can be considered energy efficient when it needs to be run 2-4 times to get the clothes dry. Only cycle that seems to dry is timed one and I put the time up to an hour. Every other cycle clothes are still wet wen done.

Review from lg.com
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reply from Social Media

Thank you for taking the time to communicate with LG about your experience with your LG appliances. We appreciate your feedback which helps us keep fresh perspective regarding new ways to improve our services and future product developments. ^Nikki