[This review was collected as part of a promotion.] We purchased this unit to replace a dryer that went bad. We love the modern sleek look, the easy and accessible buttons. Little did we know we would be getting a washer/dryer combo. We could not be happier with the install. Great innovation by LG

I love where the controls are. Washer: The installed wash settings aren't quite what I want, and you can't control/customize what thet do very well. The temp/spin etc are limited and don't let you select from full range of options. I found this limitation all the website confirming it isn't just mine. Dryer: It can't handle small loads. They never dry fully with the sensor (even with 'most dry' set). This is a new vent, it's not clogged. I always end up having to use the timed dry after. If I do a load of sheets and towels, I always end up with the sheets tangled around a balled up (damp) towel. No idea why because the never happened with my previous dryer, which was a similar style, just not stacked. I don't know the cost or easy to reach controls were worth the hassle or actually using it.

I do like both the washer and dryer units. They work well. My complete disappointment, however, is the dryer does not have a cool down feature in the last few minutes of the cycle, nor does it have an air only feature. I am absolutely dumbfounded. I have owned at least 5-6 washer dryer sets in my lifetime. This is a first. The designers of this product obviously have never done laundry.

[This review was collected as part of a promotion.] The washer and dryer work fine. The problem is that on the dryer, all of the temperature and other settings are preset and can’t be changed. 99% of the time I dry my clothes on low temperature. There is no setting for low temperature drying other than timed dry without downloading from the app. The app looses connection to my wifi on a regular basis. Nothing else in my house looses internet connection. On laundry day, it is common for me to have to delete the appliance from the app and reload it. Further, this is a vacation home and our adult children vacation here too. So that means they have to download the app if they want to choose their own settings. I find it very frustrating that I can’t just change the settings to my preference. The suggested dryer setting for all of my clothes is low so it blows my mind that low temperature drying is not a regular setting. Every single time I do laundry, I lament out load- I hate this machine!

I have one installed in my “washer closet”. The water drain hose on it is about 60” long, it does not wrap all the way around the back as shown in photo - it’s at least 12” short! The photo on the website shows a hose that when shipping wraps all the way around the back of the washer: have measured one in a store to be about 100”! I can’t speak to the operation of the machine as I can’t use it! The seller will be taking it back. Such a waste of everybody’s time and efforts.

Product is good but not compatible with new builds. The new electric breakers and GFCI outlets prevent the machine from operating correctly when it uses hot water. It flips the breaker every time. This leaves the homeowner having to replace a safe GFCI outlet with a non-GFCI outlet or illegally modify the breaker box to operate the washer. I really like the u it but it has been an expensive issue to track down and resolve.

I bought this washer and dryer tower in May and it has worked great. Quiet compared to most washer / dryers and has cleaned my clothes well. Settings appear to function well and the drums are clean and fresh. One negative I have found is that laundry fill pull out you can't easily pour into the back compartments. Overall a good machine, the next test is longevity.

This washer-dryer combo is great. It is quiet and easy to use and is very convenient, so why the 3 star? It does not come with all of the features that it has on it's console. For example, I want air dry. Air dry does not come pre-loaded you have to hook the unit up to wifi and download the feature. Easy enough right? Wrong. The app that you load on your phone to download the feature is not compatible with faster networks! Yes, you have to have a slow network in order to download the feature to the unit!

[This review was collected as part of a promotion.] We have been using the washer/dryer tower for about 2 months now. I love that it's energy efficient and quite! I really enjoy having the app. on my phone to alert me when cycles are finished or when it's time to clean the wash tub. It has taken the guess work out of laundry. The touch screen does take a little bit to get used to, I did read the manual but I find that I will still go back to it to figure out how to use different options. Otherwise, there are the main functions on the touch screen, I find it very convenient.

[This review was collected as part of a promotion.] I did a lot of research to replace a 15 year old combo unit that came with the condo. This one seemed to git the bill, and after it was installed in our kitchen closet, it started whirring. Washed and dryer control panel are easy to use, within reach (a big plus) and pretty intuitive. Washer is really quiet: sounds like a light tropical rain for a few minutes, then it does its thing, definitely low decibel. Small loads and large loads alike, clothes are washed thoroughly and come out out almost dry from the fast spin. Dryer is also very quiet and after playing a little bit with the options, it's easy to find the right drying level. We wanted a stacked unit, decent drum size fitting in a small space, with controls accessible (don't have to overextend or climb on a stool with this one), quiet, and that does what it's supposed to for without fuss: A+ in all categories. Very pleased with this purchase so far--it's been three weeks and a dozen of loads