[This review was collected as part of a promotion.] The washer sometimes knocks and makes load noice. The dryer is very quiet and is working great. Not sure if there’s a balance problem when there isn’t a full load. I have not seen anything in the instructions to address this problem. Will consult the manual. Otherwise everything else is okay

So far, SO good! We put the WashTower in a small laundry closet upstairs by our Primary Bedroom and I was worried about the noise but it's really quiet and has such quick cycles, I feel like I'm caught up on laundry for the first time ever with my 3 kids!

I love where the controls are. Washer: The installed wash settings aren't quite what I want, and you can't control/customize what thet do very well. The temp/spin etc are limited and don't let you select from full range of options. I found this limitation all the website confirming it isn't just mine. Dryer: It can't handle small loads. They never dry fully with the sensor (even with 'most dry' set). This is a new vent, it's not clogged. I always end up having to use the timed dry after. If I do a load of sheets and towels, I always end up with the sheets tangled around a balled up (damp) towel. No idea why because the never happened with my previous dryer, which was a similar style, just not stacked. I don't know the cost or easy to reach controls were worth the hassle or actually using it.

[This review was collected as part of a promotion.] Washes and drys very well. One issue is the difficulty in connecting WiFi and remote features. The owners manual gives very little detail on these features. Had to go to internet for instructions and call your help line.

[This review was collected as part of a promotion.] Although whoever installed this washer/dryer tower combo failed to remove the shipping bolts on the washer which caused a horrible scraping noise and and unbalanced spin. After contacting LG as well as the builder of my home, the bolts were removed by the builder and both washer and dryer are working quietly and flawlessly. I would highly recommend LG for this washer/dryer combo. My LG Refrigerator and OLED TV work as flawlessly as the above mentioned.

This is one of the more difficult purchases that I've ever made when it comes to appliances. I definitely won't buy this ever again, but unfortunately I'm stuck with my purchase until this thing finally kicks the bucket. My main problem with the device is the restrictive programming and how to wash and dry your clothes, you can't actually change certain settings and set up a custom cycle, you have to use the program cycles that the manufacturers at LG have prescribed for me to use. Now what I'm left with is no way to do a cold cycle wash, or to dry a load of laundry while using low heat. I've even tried using the app, it does have more cycle options, but you can't customize anything. I appreciate that the researchers and engineers at LG have figured out the best way to use this washing machine, but they seem to have forgotten that the purpose of a washing machine is to care for clothes. So when you want to set up a certain cycle to meet a specific need for your type of laundry, good luck because the engineers at LG have decided that all of their Cycles are in the best interest of the machine, not your clothes.

[This review was collected as part of a promotion.] We needed a new washer and dryer for a small hallway area and had trouble finding units that would fit into the limited space when my husband started looking at this LG model. It fit the niche we had and met all our needs. It is surprisingly intuitive in its operation. My 85-year-old mother mastered the controls in record time. The washer spin cycle works so well that our drying time is reduced by a third. The unit is well-balanced so any vibration is minimized. The control panel is easy to reach and navigate. We have not used the WiFi controls yet but it looks like a nice feature for more tech-savvy people.

Purchased on 10/25/24and unit has not worked properly since install. LG does not have any techs available to repair unit. Unit gives a D98 error saying the duct work is blocked but the duct work isn't blocked because it isn't hooked up. I would not recommend this product.

I bought this washer and dryer tower in May and it has worked great. Quiet compared to most washer / dryers and has cleaned my clothes well. Settings appear to function well and the drums are clean and fresh. One negative I have found is that laundry fill pull out you can't easily pour into the back compartments. Overall a good machine, the next test is longevity.

[This review was collected as part of a promotion.] I purchased this in June ‘21 and love it! I’m in a small mobile home so the unit is located in my kitchen. I sit in my chair less than 10 feet away and I can barely hear it running. I love the sleek design and the touch controls. I give it 5 Stars!