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Customer reviews for LG 4.5 cu. ft. Front Load WashTower with 7.4 cu. ft. Electric Dryer for
LG 4.5 cu. ft. Front Load WashTower with 7.4 cu. ft. Electric Dryer
4.5 out of 5 stars
stars
802 ratings802 reviews
  1. 5 stars77% (615)
  2. 4 stars13% (105)
  3. 3 stars3% (25)
  4. 2 stars2% (17)
  5. 1 star5% (40)
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Showing 721-730 of 802 reviews
Jun 16, 2021
Reviewer name: Julilu
5 out of 5 stars
5 out of 5 stars review

Great unit in small space

[This review was collected as part of a promotion.] We needed a new washer and dryer for a small hallway area and had trouble finding units that would fit into the limited space when my husband started looking at this LG model. It fit the niche we had and met all our needs. It is surprisingly intuitive in its operation. My 85-year-old mother mastered the controls in record time. The washer spin cycle works so well that our drying time is reduced by a third. The unit is well-balanced so any vibration is minimized. The control panel is easy to reach and navigate. We have not used the WiFi controls yet but it looks like a nice feature for more tech-savvy people.

Review from lg.com
Helpful?4IMYNUSKMZGU15554801634
Jun 11, 2023
Reviewer name: Springfield Owner
3 out of 5 stars
3 out of 5 stars review

Really disappointed

I love where the controls are. Washer: The installed wash settings aren't quite what I want, and you can't control/customize what thet do very well. The temp/spin etc are limited and don't let you select from full range of options. I found this limitation all the website confirming it isn't just mine. Dryer: It can't handle small loads. They never dry fully with the sensor (even with 'most dry' set). This is a new vent, it's not clogged. I always end up having to use the timed dry after. If I do a load of sheets and towels, I always end up with the sheets tangled around a balled up (damp) towel. No idea why because the never happened with my previous dryer, which was a similar style, just not stacked. I don't know the cost or easy to reach controls were worth the hassle or actually using it.

Review from lg.com
Helpful?4IMYNUSKMZGU15554801634
reply from LG Social Media

Thank you for your detailed review regarding what works and what doesn't work for you in your Single Unit Front Load LG WashTower model WKE100HWA. If you don't mind, please feel free to provide your input at our following feedback site: https://www.lg.com/us/support/feedback. We value customer feedback and we review submissions made before creating future generation models to assess whether changes should be made. We'd appreciate your submission as we pride ourselves in being a continuously innovating company always seeking to improve customer satisfaction ratings. ^Chris

Oct 5, 2021
Reviewer name: Bigwink
4 out of 5 stars
4 out of 5 stars review

Great Features

[This review was collected as part of a promotion.] Washes and drys very well. One issue is the difficulty in connecting WiFi and remote features. The owners manual gives very little detail on these features. Had to go to internet for instructions and call your help line.

Review from lg.com
Helpful?4IMYNUSKMZGU15554801634
Dec 2, 2024
Reviewer name: Randy Bij
1 out of 5 stars
1 out of 5 stars review

Doesn't work

Purchased on 10/25/24and unit has not worked properly since install. LG does not have any techs available to repair unit. Unit gives a D98 error saying the duct work is blocked but the duct work isn't blocked because it isn't hooked up. I would not recommend this product.

Review from lg.com
Helpful?4IMYNUSKMZGU15554801634
reply from LG Digital Care Team

Hey there Randy! We appreciate you letting us know about what's happening with your LG washtower, and we want to help get it running at 100%. Please send us a private message on social media at @LGUSSupport with your contact details, model number, and details about the error code you're experiencing, and we'll be ready to help! *Josh

Dec 19, 2021
Reviewer name: Catamaran Court
5 out of 5 stars
5 out of 5 stars review

What a modern piece of machinery

[This review was collected as part of a promotion.] We purchased this unit to replace a dryer that went bad. We love the modern sleek look, the easy and accessible buttons. Little did we know we would be getting a washer/dryer combo. We could not be happier with the install. Great innovation by LG

Review from lg.com
Helpful?4IMYNUSKMZGU15554801634
Aug 29, 2024
Reviewer name: Jess k
5 out of 5 stars
5 out of 5 stars review

Quiet and Efficient!

So far, SO good! We put the WashTower in a small laundry closet upstairs by our Primary Bedroom and I was worried about the noise but it's really quiet and has such quick cycles, I feel like I'm caught up on laundry for the first time ever with my 3 kids!

Review from lg.com
Helpful?4IMYNUSKMZGU15554801634
reply from LG Digital Care Team

Hi Jess, thanks for sharing your experience. We’re glad your LG WashTower with Center Control model WKE100HWA has been such a great addition to your home. It’s wonderful to hear how quiet it is in your upstairs laundry space and that the fast cycles are helping you stay ahead of laundry — especially with three kids, that’s a big win. If you need help, feel free to email lgdigitalcare@lg.sprinklrsupport.com. LG Digital Care Team ^Rich #LifesGood ❤️

Nov 16, 2024
Reviewer name: Dexx42
2 out of 5 stars
2 out of 5 stars review

Clothes Shrinker 3000

This is one of the more difficult purchases that I've ever made when it comes to appliances. I definitely won't buy this ever again, but unfortunately I'm stuck with my purchase until this thing finally kicks the bucket. My main problem with the device is the restrictive programming and how to wash and dry your clothes, you can't actually change certain settings and set up a custom cycle, you have to use the program cycles that the manufacturers at LG have prescribed for me to use. Now what I'm left with is no way to do a cold cycle wash, or to dry a load of laundry while using low heat. I've even tried using the app, it does have more cycle options, but you can't customize anything. I appreciate that the researchers and engineers at LG have figured out the best way to use this washing machine, but they seem to have forgotten that the purpose of a washing machine is to care for clothes. So when you want to set up a certain cycle to meet a specific need for your type of laundry, good luck because the engineers at LG have decided that all of their Cycles are in the best interest of the machine, not your clothes.

Review from lg.com/ca
Helpful?4IMYNUSKMZGU15554801634
reply from LG CareQ

Dear customer, We appreciate you letting us know about your experience and we are saddened to hear that you had encounter unusual performance from the LG product. We understand how important it is to have reliable appliances that function properly. Our goal is to deliver outstanding products and services that fulfill our customers' requirements and anticipations. Kindly reach out to our LG CareQ phone support at 1-888-542-2623, so we can offer a better options for your situation. We sincerely apologize for this inconvenience and we'll be looking forward to resolving your concern.

Sep 26, 2023
Reviewer name: temfrog
5 out of 5 stars
5 out of 5 stars review

Quiet and effective

I bought this washer and dryer tower in May and it has worked great. Quiet compared to most washer / dryers and has cleaned my clothes well. Settings appear to function well and the drums are clean and fresh. One negative I have found is that laundry fill pull out you can't easily pour into the back compartments. Overall a good machine, the next test is longevity.

Review from lg.com
Helpful?4IMYNUSKMZGU15554801634
Aug 30, 2024
Reviewer name: R8rks
2 out of 5 stars
2 out of 5 stars review

Think twice

PRO: Looks good CONS: I have never had a washer that stinks like this one. Even my clothes don't smell or feel as clean and they are not as soft. I have to leave the door open on the washer so it doesn't smell all mildewy. I don't like having a washer that suggests I have to clean it after each load. That's just crazy and it doesn't help it smell any better. As for the dryer my only complaint is that lint, dirt, sand Etc builds up on the lower portion of the seal on the door. Therefore extra mess.

Review from lg.com
Helpful?4IMYNUSKMZGU15554801634
reply from LG Digital Care Team

Hey there. We appreciate you letting us know about what's going on with your LG wash tower. We want to ensure that you have an easy, odor-free, and lint-free laundry experience. For the smell coming from your dryer, we have a link (https://shorturl.at/0lSHl) to help you remove the odor from your washer. If you still need assistance, we would be more than happy to look into this further with you. All you need to do is send us a private message on social media at @LGUSSupport with your model number and contact details. Our teams are ready to go! *Josh

Jul 11, 2022
Reviewer name: Luvi09
5 out of 5 stars
5 out of 5 stars review

Great Features!

[This review was collected as part of a promotion.] I have had my LG 100HWA for almost 2 months. I will never buy another brand. I love my LG. At first I was a little overwhelmed with all the bells and whistles, there are just so many options. But, I'm an expert now! I can't believe how much money I'm saving...less electricity, less water, and less detergent. My clothes are even cleaner and brighter than they were before.

Review from lg.com
Helpful?4IMYNUSKMZGU15554801634