We got our new washtower the first week of June. There are a lot of control options! I found my way to what cycles I like best. I'm pleased with most every feature. I wish the doors opened the opposite way due to our space, but it is managed how it is. I did not think I would care about the ThinQ app, but have found that feature very useful.

So quiet! It does a great job washing and drying. It’s very sensitive with the vent error. We’ve had it professionally installed, and had out ducts professionally cleaned, clean the filter with each wash but had consistently gotten a vent or from the very first load we’ve dried.

[This review was collected as part of a promotion.] I needed to replace my 14 year old stackable washer and dryer. I have a limited space in my small house. I went looking for a new stackable set and was very surprised I couldn’t reach the controls on the dryer. I am about 5’2” tall and these new stackable washers and dryers were too tall, to my surprise. I had seen a commercial on TV for the LG Washtower. I knew the controls for both washer and dryer were in the middle, at just the right height. I am still learning all the features, but really love my new Washtower.

When We started looking for new laundry appliances, we only had space for "stackable", and I guess it has been a while since we last bought them, my wife would need steps to reach the control panel. Then we saw this pair or "Tower", it was exactly what we wanted, and now that we have it for about 6 months it is working great, after a few uses the controls became very simple to operate. Great idea and good quality.

The bad - We got the wash tower delivered on July 26th and the dryer didn't work on arrival. LG did send a tech to repair the dryer but the entire process took a week where we had to dry clothes at Laundromat. The good - the washer dryer talk to each other and seamlessly decide the drying time based on the washing load and the washer is relatively quiet.

[This review was collected as part of a promotion.] I bought this 3 weeks ago to replace conventional washer and (old)dryer and am so glad I did. Easy to use and I believe I will be saving $ on electric bill, old dryer needed 2 cycles to dry anything and controls are easy to use.

[This review was collected as part of a promotion.] I love our washer and drier. If you download the app, there’s additional settings you can use. I would recommend LG adding some sort of animal washing feature. Idk if that can be done, either way, it does 10x’s better than my previous washer.

I do like both the washer and dryer units. They work well. My complete disappointment, however, is the dryer does not have a cool down feature in the last few minutes of the cycle, nor does it have an air only feature. I am absolutely dumbfounded. I have owned at least 5-6 washer dryer sets in my lifetime. This is a first. The designers of this product obviously have never done laundry.

This washer-dryer combo is great. It is quiet and easy to use and is very convenient, so why the 3 star? It does not come with all of the features that it has on it's console. For example, I want air dry. Air dry does not come pre-loaded you have to hook the unit up to wifi and download the feature. Easy enough right? Wrong. The app that you load on your phone to download the feature is not compatible with faster networks! Yes, you have to have a slow network in order to download the feature to the unit!

Overall I like this product, however after I installed the system I found that the doors are NOT reversible. The hinge is on the left so it causes problems in tight spaces. I never thought to ask since every washer/dryer I’ve ever bought has had reversible doors. Beware if this is important to you.