1 day to use the dryer, horrible noise. Called the service department, came to look at it. Said a needed a new part (bearing) it would need to be ordered. Yesterday it was replaced, did my first load and the same issue again. Then a did a second load of laundry ,at the end of the cycle there was so much suds i had to removed and the laundry was not wrong properly. I always use less detergent (Persia)than recommended. So that should not have been the issue. I have had front endloaders since the early 80’s. Very disappointed. Called the dealer , have not heard

I love where the controls are. Washer: The installed wash settings aren't quite what I want, and you can't control/customize what thet do very well. The temp/spin etc are limited and don't let you select from full range of options. I found this limitation all the website confirming it isn't just mine. Dryer: It can't handle small loads. They never dry fully with the sensor (even with 'most dry' set). This is a new vent, it's not clogged. I always end up having to use the timed dry after. If I do a load of sheets and towels, I always end up with the sheets tangled around a balled up (damp) towel. No idea why because the never happened with my previous dryer, which was a similar style, just not stacked. I don't know the cost or easy to reach controls were worth the hassle or actually using it.

[This review was collected as part of a promotion.] We bought a different brand after we bought the house in2013. The tub would only hold a small amount of water, so when I was doing a larger load I would have to put a couple of buckets of water in the tub. The machine was very noisy. Our son has this same LG Washtower and it works great at his business. We are loving it doing the laundry. It is a very quite machine and very efficient.

[This review was collected as part of a promotion.] I bought this 3 weeks ago to replace conventional washer and (old)dryer and am so glad I did. Easy to use and I believe I will be saving $ on electric bill, old dryer needed 2 cycles to dry anything and controls are easy to use.

[This review was collected as part of a promotion.] Although whoever installed this washer/dryer tower combo failed to remove the shipping bolts on the washer which caused a horrible scraping noise and and unbalanced spin. After contacting LG as well as the builder of my home, the bolts were removed by the builder and both washer and dryer are working quietly and flawlessly. I would highly recommend LG for this washer/dryer combo. My LG Refrigerator and OLED TV work as flawlessly as the above mentioned.

[This review was collected as part of a promotion.] I did a lot of research to replace a 15 year old combo unit that came with the condo. This one seemed to git the bill, and after it was installed in our kitchen closet, it started whirring. Washed and dryer control panel are easy to use, within reach (a big plus) and pretty intuitive. Washer is really quiet: sounds like a light tropical rain for a few minutes, then it does its thing, definitely low decibel. Small loads and large loads alike, clothes are washed thoroughly and come out out almost dry from the fast spin. Dryer is also very quiet and after playing a little bit with the options, it's easy to find the right drying level. We wanted a stacked unit, decent drum size fitting in a small space, with controls accessible (don't have to overextend or climb on a stool with this one), quiet, and that does what it's supposed to for without fuss: A+ in all categories. Very pleased with this purchase so far--it's been three weeks and a dozen of loads

We got our new washtower the first week of June. There are a lot of control options! I found my way to what cycles I like best. I'm pleased with most every feature. I wish the doors opened the opposite way due to our space, but it is managed how it is. I did not think I would care about the ThinQ app, but have found that feature very useful.

This is our third LG laundry set. The first stayed with a house we sold and is still running. The second was about five years old and ran flawlessly. We sold that set to buy the stack model for aesthetic reasons. We would have bought the full featured model but needed the Graphite Steel color to match the refrigerator that it sits beside. I like everything about this unit except the dryer selections are extremely limited. Temperature and dryness settings are fixed in most modes. You can cook your clothes on high heat, run at medium heat on a cycle that runs long after the clothes are dry or repeat a shorter cycle because you cannot adjust dryness. LG deliberately handicapped this dryer to justify a higher cost for the next model up. Compared to the higher model, this unit has a lower grade tub material and no dryer steam function. I don't know why LG found it necessary to turn off the selection buttons. The unit is well made but I kind of hate it.

I bought this washer and dryer tower in May and it has worked great. Quiet compared to most washer / dryers and has cleaned my clothes well. Settings appear to function well and the drums are clean and fresh. One negative I have found is that laundry fill pull out you can't easily pour into the back compartments. Overall a good machine, the next test is longevity.

[This review was collected as part of a promotion.] So the washer and dryer are the same size as a full size washer and dryer. The amount of water in the washtub was an issue for me, i had a front loader before that did not wash the clothes well. I am so happy with the washing process in this washer. I turn the light on inside of the drum and i can see the water and soap actually washing my clothes. The dryer sets itself from the settings off of the washer and it works very well. Great purchase for us.