Hey there. Thank you for sharing the love with our LG Washer. We want to Thank You for taking the time to let us know about this. Your feedback is very valuable and it helps us keep a fresh perspective on continuous improvement and innovation of our products. If you have any questions or concerns in the future please don't hesitate to reach us at our customer service line(800)243-0000 or send us a private message through Facebook or Twitter with your contract information using the handle @LGUSSupport.`Jai.

Hi, we realize your experience with support didn't result in the resolution of your issues. Our social media team is available to help reach resolutions to these issues! So that we can assist, please send us a DM on Twitter or a PM on Facebook (@LGUSSupport). Please include your phone number and appliance info. (model and serial numbers). We'd appreciate the opportunity to provide you with the support you deserve. ^Chris