Customer reviews for SAMSUNG 55" Class U8000F Series 4K Crystal UHD Smart TV

Customer reviews for SAMSUNG 55" Class U8000F Series 4K Crystal UHD Smart TV for

SAMSUNG 55" Class U8000F Series 4K Crystal UHD Smart TV

Back to item details

4.6 out of 5 stars

stars1,139 ratings1,070 reviews

Write a review

Member photos

+294 images

Sort by |

Showing 1-10 of 1,070 reviews

Jul 25, 2025

Vhart

5 out of 5 stars review

Verified Purchase

This TV is perfect since I canceled my DVR

my old TV was a 2015 model and was not capable of downloading some of the apps that I wanted. Rather than buy some other piece of equipment to add to the TV I decided it was time to update. This one is perfect for my needs and I absolutely love it and the price was right. Easy to use even for someone who is new to streaming.

Helpful?

Jul 7, 2025

Irritated Customer

5 out of 5 stars review

Verified Purchase

Happy with my purchase.

Large screen. Clear picture. Confusing "home" screen. Attached easily to wall mount. I currently use cable but will be switching to satellite in the future. I purchased a Samsung TV because research showed Samsung is the best for using Starlink. I also researched and found Direct-lit is the best feature as opposed to Edge-Lit or Back-Lit. I had TVs in the past that hurt my ears due to the sound being too high pitched. This TV has been perfect for me. Voices are normal and music is beautiful. Buying from Sam's Club gave me a 3 year manufacturer's warranty but I also purchased the additional extended warranty. For the price so far this tv has been enjoyable to watch.

Helpful?

Apr 7, 2026

Shawn B

5 out of 5 stars review

Verified Purchase

Excellent TV - with great picture

This is s good TV with a high quality picture and sound. We returned the Visio TV that we purchased at the end of the year that kept restarting. We have not had any issues with this TV. The price was very competitive with the other models. The TV was easy to mount and setup. Our previous SAMSUNG lasted about 5 years before the power supply quit.

Helpful?

Feb 4, 2026

Texas Lady

5 out of 5 stars review

Verified Purchase

Good TV Reasonable Price

We have found Samsung to be a very reliable brand. We bought this TV as a secondary TV. Price was great, and picture is terrific. Purchase at Sams was easy. Good day all around.

Helpful?

Jul 1, 2025

4 out of 5 stars review

Verified Purchase

Mostly love it

The TV looks great and works great. My only complaint is with the remote. Turning the volume up/down is a lever, and you push it down for mute. I can operate it but others cannot figure it out. I've ordered a universal remote, so all is fine now. Otherwise, recommend this TV.

Helpful?

reply from Samsung

Hi JW, We appreciate you sharing your experience with the included remote. To help you get the most from your TV and remote functions, you can download the full Remote Guide and more by visiting Samsung’s website then navigating to: Support > Manual & Software > TVs & Home Theater. From there, you can search for and select your U8000FD TV model to view or download the available guides. The Remote Control Guide is also conveniently built into your TV: Settings > Support > Tips and User Guides Learn TV Remote is another feature designed to help users become familiar with the layout and function of each button on the Samsung remote. When enabled, pressing any button (except the Power button, which will still turn off the TV) will prompt the TV to announce the button’s name and its purpose – without affecting TV operation. This teaching mode is especially useful for users who are visually impaired or new to Samsung remotes. To enable this feature, go to: Settings > All Settings > General & Privacy > Accessibility > Learn TV Remote. To exit, simply press the Return key twice. If you’d like more assistance with this feature, please reach Samsung Support at 1-800-SAMSUNG, available 8AM – 12AM EST, 7 days a week. LiveChat agents are also available through the ‘Support’ link on our website. ~ Samsung Specialist

Jul 3, 2025

4 out of 5 stars review

Verified Purchase

Nice TV

Easy set up and nice clear picture. The only reason I didn’t give 5 stars is the remote included is the cheaper one. The remote is not voice activated

Helpful?

Jul 18, 2025

FEB

4 out of 5 stars review

Verified Purchase

Great tv

Great picture quality, I wish the remote was a little easier to handle and operate.

Helpful?

Aug 26, 2025

shejohns

3 out of 5 stars review

Verified Purchase

Not Much Improvement

We purchased this to replace another Samsung TV. Though this one is 10 years newer, I don't find that the picture is any sharper and we have had to add an additional step to connect it to the sound bar. There is also a fair amount of glare on this newer one. The TV performs well. I just assumed, with that much of an age difference, there would be more improvements

Helpful?

reply from Samsung

Hi shejohns, We appreciate your feedback on the picture quality of Samsung’s U8000F TV. If the image doesn’t quite match your preferences, there are several adjustments you can make to better suit your viewing environment and content type. First, please ensure your TV is running the latest firmware, as updates may include important picture quality enhancements. Go to: Home > Left directional button > Settings > Support > Software Update > Update Now To explore picture mode options, navigate to: Home > Left directional button > Settings > All Settings > Picture > Picture Mode. Options include: • Standard – Ideal for general viewing • Dynamic – Brighter and more vibrant for well-lit spaces • Eco – Optimized for energy efficiency • Movie – Best for viewing in low light • Filmmaker Mode – Preserves the content creator’s intent and disables motion smoothing for supported content You can further customize your image by going to: Settings > All Settings > Picture > Expert Settings, where you can adjust Brightness, Contrast, Color Tone, Sharpness, Contrast Enhancer and more. If you’d like help finding the best picture settings for your preferences, please don’t hesitate to contact Samsung Support at 1-800-SAMSUNG, available 8AM – 12AM EST, 7 days a week. You can also LiveChat with an agent or explore additional resources on our website by clicking the ‘Support’ link. ~ Samsung Advisor

Feb 15, 2026

Mike

1 out of 5 stars review

Verified Purchase

Frustrating process.

First one I purchased was dead on arrival. Would not turn on. Second one I purchased had a shattered screen. Third one I purchased has worked ok so far for a week. Hopefully it lasts but really questioning my choice of purchasing a Samsung at this point.

Helpful?

reply from Samsung

Hi Mike, Thank you for sharing your experience with us. If there’s anything we can assist with, please don’t hesitate to call us at 1-800-SAMSUNG, available daily from 8AM - 12AM EST. You can also visit the Samsung website and click on ‘Support’ for: • Live Chat • Manuals, Software, & Warranty Info ~ Samsung Advisor

Sep 18, 2025

Cheryl

1 out of 5 stars review

Verified Purchase

Busted screen

I ordered the TV on line. It came with the whole screen cracked, so I called Sams center and they sent a replacement. That one came with a shattered screen, and I can understand why. They went thru 4 States to get to me. So I called the Sams center again arranged pickups and asked for a refund. Its been over a month with NO refund. They said they sent a refund back to the card I used but its never come on my bank acct. So now I went to my bank to see if they can handle this. I ts a lesson, I won't buy from Sams on line again.

Helpful?

reply from Samsung

Hi Cheryl, I'm very sorry to hear about your experience. Please reach back out to Sam's Club to best assist you. If there’s anything we can assist with, please don’t hesitate to call us at 1-800-SAMSUNG, available daily from 8AM - 12AM EST. You can also visit the Samsung website and click on ‘Support’ for: • Live Chat • Manuals, Software, & Warranty Info ~ Samsung Advisor