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Customer reviews for LG Single Unit Front Load LG WashTower for
LG Single Unit Front Load LG WashTower
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4.5 out of 5 stars
stars1,533 ratings1,533 reviews
  1. 5 stars76% (1,166)
  2. 4 stars13% (205)
  3. 3 stars4% (54)
  4. 2 stars2% (25)
  5. 1 star5% (83)
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Showing 861-870 of 1,533 reviews
Apr 24, 2021
Dan_K
5 out of 5 stars review

Verified Purchase

Terrific Tower Unit

[This review was collected as part of a promotion.] I bought this because it fit the space as it is shorter than a stacked unit but I am pleasently surprised at the functionality and overall experience with using them.

Review from lg.com
Helpful?2NM7EFNUWAHK15534322714
Dec 27, 2021
Rcoleman5702
5 out of 5 stars review

Verified Purchase

Great machine

[This review was collected as part of a promotion.] We bought this in April of 2021 and it hasn’t missed a beat with our family of 9. It never shuts off and works great.

Review from lg.com
Helpful?2NM7EFNUWAHK15534322714
Jun 1, 2021
Mellimee
5 out of 5 stars review

Verified Purchase

Love my new LG stackable washer/dryer

[This review was collected as part of a promotion.] I bought a stackable LG washer/dryer & absolutely love it! I only have a small space in my main floor laundry room & the stackable was the perfect fit.

Review from lg.com
Helpful?2NM7EFNUWAHK15534322714
Jun 9, 2023
Rob schpeiser
3 out of 5 stars review

Verified Purchase

Mixed opinion.

A couple of months after warranty was up the gasket in the washing machine failed and I had to be replaced at my expense. I am very unhappy about paying for new gasket replacement.

Review from lg.com
Helpful?2NM7EFNUWAHK15534322714
reply from Social Media

Hi, Rob schpeiser. Thanks for reaching out. Hopefully you were able to get your washtower fixed. But should you have additional concerns, please feel free to contact us by sending us a private message on Facebook or Twitter at @LGUSSupport, or reach us at our customer service line at (800) 243-0000, and we will be happy to accommodate you. ^Jolly

Jan 3, 2023
GW Wisconsin
5 out of 5 stars review

Verified Purchase

Fits & fancy

[This review was collected as part of a promotion.] Definitely an upgrade to the unit I previously had! Fits perfectly in my small space & works great! Still learning all the fancy features, but so far so good!

Review from lg.com
Helpful?2NM7EFNUWAHK15534322714
reply from LG

Hi, there. We appreciate you taking the time to share your experience with your LG Wash Tower (WKEX200HWA) model. We understand how exciting it is to upgrade your laundry setup, and it’s great to hear the unit fits perfectly in your space and is performing well. This unit is designed to deliver powerful cleaning, smart features, and a streamlined footprint, and it’s wonderful to know you’re enjoying it as you get familiar with everything it can do. If you need further assistance, feel free to email lgdigitalcare@lg.sprinklrsupport.com. #LifesGood ❤️ –LG Digital Care Team ^Juvy

May 10, 2021
Silly1
5 out of 5 stars review

Verified Purchase

The dryer knows what you need to dry your wash on!

[This review was collected as part of a promotion.] I bought this almost two months ago and I just love it. It is quiet and my clothes come out the cleanest I have ever had. Clothes I thought were permanently stained are not.

Review from lg.com
Helpful?2NM7EFNUWAHK15534322714
Apr 5, 2021
Fred999
4 out of 5 stars review

Verified Purchase

Great features - minor issues

[This review was collected as part of a promotion.] Love the convenience and features. The only real complaint is the washer has an annoying whine when the drum is turning. I would expect a brand new product to be much quieter.

Review from lg.com
Helpful?2NM7EFNUWAHK15534322714
Oct 21, 2023
ChetylBH311
5 out of 5 stars review

Verified Purchase

Best ever

[This review was collected as part of a promotion.] Since buying the WashTower it is easy to use once you study the guide. It washes with minimal water. The dryer uses the same setting as you used to wash your clothes. Very neat idea.

Review from lg.com
Helpful?2NM7EFNUWAHK15534322714
Jan 6, 2022
dfc1123
5 out of 5 stars review

Verified Purchase

Simple and Great

[This review was collected as part of a promotion.] This unit is efficient and easy to use. Not too many options - straight forward and easy to use. Washer and Dryer do a GREAT job. Love the app feature that tells me when the cycle is done.

Review from lg.com
Helpful?2NM7EFNUWAHK15534322714
Oct 24, 2023
Wgw1983
3 out of 5 stars review

Verified Purchase

Great before started leaking.

I purchased in Janurary had no complaints until recently. Washer is leaking. Have contacted LG they keep asking for model- serial #'s proof of purchase 3 times. Can't get any help w/ problem. I've done all trouble shooting no results.

Review from lg.com
Helpful?2NM7EFNUWAHK15534322714
reply from LG

Hello. Thank you for sharing your experience with your LG Washer Dryer Combo. It’s helpful to know that your washer performed well initially and that you’ve already completed troubleshooting steps. Your feedback about the repeated requests for model, serial number, and proof of purchase is noted, especially when you're trying to resolve a leak issue. For reference, you can explore LG washer support and maintenance resources here: https://www.lg.com/us/support/products/washers. To allow us to properly investigate the details of your specific product model and to see if there is anything we can do to assist with this leak and service coordination issue being encountered, please send us an email at lgdigitalcare@lg.sprinklrsupport.com if you need further assistance. ^James