I tend to research for hours, days, or even months if possible before buying appliances. This combo from LG has lived up to the positive ratings and so far has run flawlessly. I've had the unit for about a year and do 4-5 loads of laundry a week. Here are the pros: * fits perfectly in my main floor entryway closet so no more trips downstairs for laundry * my phone alerts me when cycles are done so clothes don't sit * can operate the machine from the app on my phone * has run flawlessly since I bought it over 6 months ago * easy to load, unload and transfer laundry * so many options for gentle cycles, temps, etc. Honestly, there are no cons. Just remember with all front load washers to wipe out the door and gasket and leave it ajar so it doesn't develop a smell. The app reminds you to do a tub clean tablet every now and then. One of the best purchases I've ever made.

[This review was collected as part of a promotion.] We have a small laundry room and wanted to add a laundry sink. Our new washer/dryer combo, replaced our old standard set and allowed us to install a sink. We love our new LG and with the controls located between the washer and dryer half way up, no need to stand on a stool to run the dryer. Very qiuet compared to our old set!

[This review was collected as part of a promotion.] I've had this washer/dryer combo for several weeks now. I really like that the control panel is in the middle which makes it easier to see. It's cool that it auto selects the dryer settings after you wash! I also love that I get an alert on my phone when a cycle is finished. It is a little noisier than expected when filling with water, but that could be an issue on my end. Overall, I've loved the upgrade and would recommend!

[This review was collected as part of a promotion.] So far I am satisfied with this machine. Just had a problem with delivery. First time machine was delivered with different than I ordered color and damaged. It took a while to receive the correct color and undamaged. I also bought side extension for the drier, however delivery team told me that they are not installing any additions. Otherwise the machine works fine.

[This review was collected as part of a promotion.] I've only had the LG WashTower for a month and washed 5 loads but so far I am happy with my purchase. I and still noodling on the fact that this washer and dryer is ONE machine, meaning if one or the other stops working I will have no option but to purchase both. I feel confident that I would most likely buy as a pair anyway but that is with the anticipation that it would a number of years down the road. The features are plentiful and nice to have but I do find the machine to be much louder than anticipated. I'm not sure why that is but it was a bit unsettling at first, making me think something was wrong. So far, nothing has proven to be wrong so it's obviously, just loud.

[This review was collected as part of a promotion.] We bought this a little over a month ago and we love it. the controls are in the center which is perfect for me being that I am short. I have no problem getting clothes into the dryers the height is perfect. I love that it signals me when a load is done either washing or drying because it's easy to forget them. I was so impressed with the feature that let me know I needed to clean the wash tub.

I was genuinely excited to finally get my new WashTower, but this entire experience with LG has been incredibly disappointing. They confirmed delivery for December 4, 2025 between 12:30pm and 4:30pm, so I went ahead and booked my condo’s elevators and rearranged my entire day around this appointment. Then… nothing. No updates, no courtesy call—nothing until 4:00pm, when LG finally reached out to say they were running late and asked if they could deliver later. Since that was outside my reserved elevator time, I had to scramble to check with my condo management. They promised to call me back, but they never did. By 5:00pm, I was the one calling them, still hoping the delivery might happen. Instead, I was told—very casually—that they wouldn’t be able to deliver at all. After all the preparation, the time off work, and the inconvenience, I was offered with no reasonable solution. To make things worse, the next available delivery date they offered wasn’t even the next day—it was Saturday. What’s most upsetting is that even after all this, they still couldn’t guarantee that the product would arrive within their delivery window next time. I can’t keep putting huge chunks of my time on hold for a delivery that might not even happen. This experience has been frustrating, exhausting, and honestly really disheartening. I expected better from LG.

[This review was collected as part of a promotion.] I bought my stack washer/dryer about a month ago. The truth is I am in the process of a renovation and have only used it a few times. I really need to read the book, because, there are some things I need to read up on such as the "sensor."

[This review was collected as part of a promotion.] I literally enjoy laundry now. The LG Tower is not only sleek and beautiful, it saves so much space, and works like a dream. It is very quiet and my clothes come out so clean and smelling fresh. It is also so convenient to have the control panel located in the middle. Well done!!

[This review was collected as part of a promotion.] I bought this a couple of months ago. I am very satisfied with the function of the machines. My only complaint is the app that is used to control/communicate with the washer/drier combo. I can not get the app to even recognize my machines. So, it is essentially useless to me. That is disappointing, because one of the main advertisement points was the ability to use the app/technology on these machines. Other than that, I am satisfied.