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Customer reviews for LG Single Unit Front Load LG WashTower for
LG Single Unit Front Load LG WashTower
4.5 out of 5 stars
stars
1,539 ratings1,539 reviews
  1. 5 stars76% (1,171)
  2. 4 stars13% (205)
  3. 3 stars4% (54)
  4. 2 stars2% (26)
  5. 1 star5% (83)

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Showing 361-370 of 1,539 reviews
Aug 1, 2021
Reviewer name: Minute Man
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

LG Wash Tower in black

[This review was collected as part of a promotion.] After going up and down cellar steps for 53 yrs. to do laundry we knew we had to make a change and bring laundry upstairs. After consisting our options we bought the L G Wash Tower in black. Installed in a bedroom closet. It fits perfect. Since using for about month my wife said its the best washer and dryer I ever bought her. She loves it ! Happy Wife Happy LIfe !

Review from lg.com
Helpful?5921HTFN8VK015534322714
Jun 13, 2021
Reviewer name: Betty9988
4 out of 5 stars
4 out of 5 stars review

Verified Purchase

Perfect size

[This review was collected as part of a promotion.] This unit replaced a 16 year old washer and a 21 year old dryer - so it is a vast improvement. I live in a condo, and the washer and dryer are in the passage from the unit to the garage, so there is limited space. The old washer and dryer fit side-by-side, but the space is so shallow that any new side-by-side options would block the exit door, so stacking was the only option. My neighbors with the same floor plan have stacked LG washer/dryers. I love that this unit is pre-stacked and the controls are in the center. It washes and dries much more efficiently than my old models. The only downside is that when the dryer door is open, the latch is just about eye level - and I have to get around the door to carry laundry in. An automatic retractible latch would be a great safety feature!

Review from lg.com
Helpful?5921HTFN8VK015534322714
Dec 13, 2020
Reviewer name: Fern61
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

LG Washer/dryer stack

[This review was collected as part of a promotion.] The LG WASHER AND DRYER STACK is a powerhouse of a functionality and features ,comes equipped with 6 wash cycles,that are unique you have Steam,turbo wash,extra rinse,prewash,wrinkle reducer cycle,also it has a smart feature for the washer,with a downloaded app required you can set up when you want your washer to start,and cycle used,that's great ,I enjoy this feature a lot.Most of all the LG WASHER/ Dryer stack cleans my construction clothes, thoroughly.Thats amazing .A true powerhouse of cleaning ability,that is LG.

Review from lg.com
Helpful?5921HTFN8VK015534322714
Jun 1, 2023
Reviewer name: Rau Household
2 out of 5 stars
2 out of 5 stars review

Verified Purchase

Beautiful but not working correctly

[This review was collected as part of a promotion.] We bought the wash tower in January and installed it in March once our house was built. The wash tower looks great and has great features but something on the drum is hitting the housing when washer is in spin cycle even though the unit is perfectly level and the wash loads are balanced. It’s a ver loud ticking noise coming from within the unit. It’s been impossible to get the unit serviced using the LG app. We are quite frustrated with the lack of service but love the wash tower so we keep trying to get it fixed.

Review from lg.com
Helpful?5921HTFN8VK015534322714
reply from social/LG

Oh, Gracious! We always try our best to give our clients the best service we can, so it's distressing for us to hear if you had a bad experience. This is definitely not the experience we want for you. We would be delighted to have this investigated. We would like to request that you contact us with your units serial/model number and the phone number associated with your account, and we will take care of the rest. This is how you can get our private message, live Chat: https://www.lg.com/us/support/chatbot Email: https://www.lg.com/us/support/email-appointment Facebook Messenger: LG Global Twitter: @LGUSSupport. ~Tanisha

Jun 6, 2021
Reviewer name: mkmeire
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

The Turbo Wash is SO Fast!!!

[This review was collected as part of a promotion.] I bought this a month ago and am so happy! I cannot believe how fast it washes and drys my clothes and then signals me with a happy little chime instead of a big buzz! I haven't even read the manual yet but am so happy!

Review from lg.com
Helpful?5921HTFN8VK015534322714
Feb 8, 2022
Reviewer name: CCL07
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Best washer & dryer I've ever owned

[This review was collected as part of a promotion.] I love it! Very easy to use. I didn't need the manual to figure it out! Able to do a queen size comforter & blanket with room to spare. Very quiet. I forget it's even running until I hear the pleasant chime letting me know it's done. I have a small laundry room so the tower helps to free up space. I love that that the dryer automatically sets to match what the washer was set at. Highly recommend.

Review from lg.com
Helpful?5921HTFN8VK015534322714
Feb 6, 2024
Reviewer name: JillKW
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Works great! Very happy with it so far!

[This review was collected as part of a promotion.] I have had this washtower for about a month now and I am very happy with it. It can handle large loads which in turn has cut down on my laundry loads. I also love how I can use ThinQ to get updates on my washing or drying loads as well as suggestions and notifications to improve how I am using my washtower.

Review from lg.com
Helpful?5921HTFN8VK015534322714
Nov 8, 2022
Reviewer name: EErickG
1 out of 5 stars
1 out of 5 stars review

Verified Purchase

Major component failure before it was 1 year old

I'm very disappointed in my WashTower. On month before the end of its first year the washer had a major failure. The washer started making a loud noise while in the spin cycle. I tried all the online help and the recommendation from LG. The until stopped working al together with a "te" error. That's when I noticed the hole in the wash tub. The Tech that came out said the tub had "slid on the drive shaft". He stated that he had to order parts and it could be several weeks before they can repair the unit. I'm now on my 2nd week of having to go to the laundromat. Needless to say I'm not very satisfied with the WashTower or LG

Review from lg.com
Helpful?5921HTFN8VK015534322714
reply from Social Media

We're sorry to hear this happened, and want to thank you for taking the time to communicate with LG about your experience with your LG washtower. We appreciate your feedback which helps us keep fresh perspective regarding new ways to improve our services and future product developments. ^Nikki

Dec 25, 2021
Reviewer name: zyna
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Looks great and works great!

[This review was collected as part of a promotion.] Honestly, after a situation with a brand new stackable’s washer, and not being able to get the motherboard replaced, because it was stacked…. bought this the very next day and am truly happy. If it breaks, they will be able to service it, as the single unit!

Review from lg.com
Helpful?5921HTFN8VK015534322714
Jan 31, 2022
Reviewer name: 4Victoria
3 out of 5 stars
3 out of 5 stars review

Verified Purchase

Looks great

[This review was collected as part of a promotion.] I've owned the unit for about 3 months now, it looks beautiful and fits nicely into the small area (closet) that is my wash area. I am still learning how to use the wash features and struggling a bit there. So far, so good.

Review from lg.com
Helpful?5921HTFN8VK015534322714
reply from LGE Social Media

Thank you for taking the time to review washtower WKEX200HBA. We appreciate your feedback and it is especially important to us. Please rest assured that your concerns will be shared with our marketing and product teams. We work continuously to improve the quality of our products and anticipate market demands that drive customer satisfaction. If you have questions or further concerns, please reach out to our support team via private message on Facebook @LGUSSupport and use #VOC in your first message to our social media support team. This will allow for an open dialogue with expert agents that are better able to offer the proper assistance. Please be sure to provide your contact information, model/serial numbers and date of purchase and we will be happy to assist you. ^Daphane