Hi, Darrin. We appreciate you taking a moment to share your experience. It’s fantastic to hear that your LG WashTower (WKEX200HWA) model has been nothing but fantastic since you brought it home over a month ago. When an appliance delivers great performance right from the start, it really reinforces that you made the right choice — and we’re thrilled to know LG continues to earn your trust with reliable, well‑designed products. Thank you for the kind words. If you need further assistance, feel free to email lgdigitalcare@lg.sprinklrsupport.com. #LifesGood ❤️ ‑LG Digital Care Team ^Juvy

We're sorry to hear this happened, and want to thank you for taking the time to communicate with LG about your experience. We appreciate your feedback which helps us keep fresh perspective regarding new ways to improve our services and future product developments. ^Nikki

Hey Warren! Thanks for telling us about your experience with your LG WashTower. We'd love to help clear the odor so you can return to that fresh laundry smell! Tub Cleaning is a great place to start if you're trying to get rid of that smell. We recommend trying out the other steps on our page here: https://shorturl.at/Eqyv2. If you still need help with the odor in your LG washer, please follow up with us on social media @LGUSSupport with your model number. Our team of experts will guide you from beginning to end! *Joseph

Hi, there. Thank you for sharing your experience with us. It’s wonderful to hear how much you’re loving your LG Wash Tower (WKEX200HWA) model and how perfectly it fits your space while keeping your laundry clean and fresh. This unit stands out with its sleek single-unit design, built‑in intelligence that selects optimal wash and dry settings, and its ultra‑quiet performance. Its large capacity and TurboWash 360 technology make it a stunning choice for efficient, powerful cleaning in a compact footprint. If you need further assistance, please email us at lgdigitalcare@lg.sprinklrsupport.com. #Life’s Good❤️ ‑LG Digital Care Team ^Juvy

Thanks for sharing your feedback on the LG WashTower. The wash cycles are designed to auto-adjust their settings, but we understand wanting control over water temperature. You can use other cycles that let you choose warm or cold water manually. Check out these cycles here: https://www.lg.com/us/support/help-library/lg-washer-front-load-washing-machine-cycles-and-options--1337797444134. For more questions, private message us on social media @LGUSSupport. We're just a DM away! ^David

Hey there, we’re so glad your new LG WashTower is fitting perfectly into your space! 🧺💪 It’s great to hear everything’s running smoothly as you explore all the settings. If you share your new laundry setup on social media, tag @LGUS—we’d love to see it! ✨ *Joseph