The product dimensions are 27"W x 74-3/8"H x 30-3/8"D. Please see the specification sheet for complete dimensions for this unit, https://www.lg.com/us/support/products/documents/WashTower%20Spec%20Sheet.pdf. ^Daphane

We hate to hear that you experienced a problem with your unit. Your feedback is especially important to us and your concerns will be shared with our marketing and product teams. We work continuously to improve the quality of our products and anticipate market demands that drive customer satisfaction. If you have questions or further concerns, please reach out to our support team on Twitter via @LGUSSupport or on Facebook at https://www.facebook.com/LGUSA/. We apologize for the inconvenience and frustration caused. ^Daphane

Hi, thank you for your review for your LG WashTower™ with Center Control™ 4.5 cu. ft. Washer and 7.4 cu. ft. Electric Dryer! Enjoy the built-in sensors that detect fabric texture & load size, and customize wash motions and dry temperatures for the near perfect wash and dry. Should you need support, don't hesitate to reach out to us via chat or phone support. More information for these support options can be found here: https://www.lg.com/us/support/contact. We'd be happy to assist you! ^Chris

Hey there! We’re thrilled to hear you're loving your washer and dryer! It's awesome that they hold so much and do a great job. And yes, that tune when they’re done is such a fun touch, right? We’re so happy they’re making laundry a little more enjoyable for you! ^ Diego

Hey there! It’s great to hear you’re enjoying the space-saving design of the tower, but we understand the concern about clothing snagging in the dryer. This isn’t typical and might be related to load size or settings. Please send us a private message on social media @LGUSSupport, and we’ll help troubleshoot and find a solution for you! ^ Diego

Hello. Thank you for sharing your thoughts about your LG washer and dryer. We’re delighted to hear how much you’re enjoying its beautiful design, quiet performance, and reliable functionality. It’s especially wonderful to know you were so pleased that you purchased another set for your parents — that means a lot to us. For more feedback or questions, please send us an email at lgdigitalcare@lg.sprinklrsupport.com. Thanks for choosing LG! #LifesGood ^James.

Thank you for taking the time to review our product. Your feedback is especially important to us and your concerns will be shared with our marketing and product teams. We work continuously to improve the quality of our products and anticipate market demands that drive customer satisfaction. If you have questions or further concerns, please reach out to our support team on Twitter via @LGUSSupport or on Facebook at https://www.facebook.com/LGUSA/. ^Daphane

We truly appreciate your support, and we are grateful when our valued customers like you take the time to leave positive reviews, as this helps us to attract more customers and increases our reputation. We hope to see you again soon! ~Tanisha

We hate hearing your unit is not working properly. We’d like to gather more information to see if we can determine the issue. Please contact LG Customer Support via private message on Facebook @LGUSSupport and use #VOC in your first message to our social media support team. Also include your contact information, model/serial numbers and date of purchase so that we can investigate and explore all options to provide you with quick assistance and expedite a resolution. We will do everything in our power to help and apologize for any inconvenience experienced. Thank you. ^Daphane