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Customer reviews for LG Single Unit Front Load LG WashTower for
LG Single Unit Front Load LG WashTower
4.5 out of 5 stars
stars
1,539 ratings1,539 reviews
  1. 5 stars76% (1,171)
  2. 4 stars13% (205)
  3. 3 stars4% (54)
  4. 2 stars2% (26)
  5. 1 star5% (83)

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Showing 1,221-1,230 of 1,539 reviews
May 2, 2021
Reviewer name: haggy2008
5 out of 5 stars
5 out of 5 stars review

love the design

[This review was collected as part of a promotion.] Bought this weeks ago and just love it. Should of had this design years ago for stacked washer dryer. Had optional side vent available for close area. That sealed the deal for me because our location for the appliance was limited space. Wife is short and would have required a step to reach the controls. These controls remove that need. Very smart.

Review from lg.com
Helpful?5921HTFN8VK015534322714
Mar 3, 2021
Reviewer name: Joe4321
4 out of 5 stars
4 out of 5 stars review

[This review was collected as part of a promotion.] Cleans well. The only flaw is that each setting has a specific range of how hot or cold you can make the water or how fast you can make it spin, so you wind up choosing a different cycle than you might expect just to get the flexibility you need. For example, the normal cycle is actually one of the least flexible cycles. The one thing that is really frustrating is they do not allow you to purchase an extended warranty for this unit. I wish I would have known that ahead of time...

Review from lg.com
Helpful?5921HTFN8VK015534322714
May 12, 2021
Reviewer name: twofritzs
5 out of 5 stars
5 out of 5 stars review

LG WashTower

[This review was collected as part of a promotion.] We purchased this about three months ago and are more that pleased with our purchase. The tower is very stylish and runs quietly compare to our old set. We enjoy everything about this unit right down to the musical chimes that go off when the load is finished. We love that all the controls for both units are right in the center of the tower which makes adjusting them very easy. We are more than pleaded with our purchase. State of the art.

Review from lg.com
Helpful?5921HTFN8VK015534322714
Aug 5, 2024
Reviewer name: KurtW
5 out of 5 stars
5 out of 5 stars review

All is great with my WKEX200HBA

[This review was collected as part of a promotion.] I'm very happy with my new LG Washtower. It's looks and overall ease of use puts a smile on my face when I go to do my laundry now. It connected seamlessly to my home WIFI and the benefits to having connected appliances with the LG ThinQ app adds a great touch to the overall experience.

Review from lg.com
Helpful?5921HTFN8VK015534322714
reply from LG

Hi, Kurt! Talk about making laundry day an absolute blast! Turning chores into smiles with that gorgeous layout, effortless usability, and seamless ThinQ connectivity is exactly the kind of magic we love bringing to your home. We are absolutely thrilled to hear how much this upgrade is elevating your routine! If you ever need anything down the road, feel free to reach out to @LGUSSupport. ^James

Apr 26, 2025
Reviewer name: Debez
5 out of 5 stars
5 out of 5 stars review

Used for 1 year.

I have now had the tower for 1 year. I love my tower. The capacity is great. My husband wears uniforms that are not only dirty, but also stinky. My machine handles this situation with ease. I love the steam use for sanitizing my laundry that needs it. My sheets and towels after illness is a prime example. The controls being in the middle of the tower is perfect for us vertically challenged individuals. I would not hesitate to recommend this machine to anyone.

Review from lg.com
Helpful?5921HTFN8VK015534322714
reply from LG Digital Care Team

Thank you for sharing your fantastic experience with the LG WashTower! We’re delighted to hear how much you love its capacity, steam sanitizing feature, and conveniently placed controls. 🧺 It’s wonderful that it easily handles those tough laundry challenges, making your life simpler and more efficient. Your recommendation means a lot to us, and we appreciate your positive feedback! For more feedback or questions, private message us on social media @LGUSSupport . Thanks for making LG a part of your home! 🙂 ^David

Nov 21, 2021
Reviewer name: Lodge21
1 out of 5 stars
1 out of 5 stars review

Lemon broken on first and second use

I just purchased the washtower. I’ve used it twice, and it didn’t work either time. On the first use, (1) the clothes were soaking wet after the wash, (2) standing water was left the drum, and (3) I had to wring the clothes by hand. A technician inspected the unit and couldn’t find the problem. The second time I used the washtower, it stopped FOUR times with motor errors. LEMON. After using it twice, I want a refund.

Review from lg.com
Helpful?5921HTFN8VK015534322714
reply from LGE Social Media

We hate hearing you are having an issue with your unit. We’d like to gather more information to see if we can help. Please contact LG Customer Support via private message on Facebook @LGUSSupport and use #VOC in your first message to our social media support team. Please be sure to provide your contact information, model/serial numbers, and date of purchase so that we can better investigate and quickly assist you with a resolution, where possible. We apologize for any inconvenience this has caused. ^Daphane

Feb 21, 2021
Reviewer name: Customer for Life
5 out of 5 stars
5 out of 5 stars review

Love this WashTower

[This review was collected as part of a promotion.] I love that the control panel is in the middle for easy reach to turn on the washer or the dryer. It is great that it can also be controlled by my iphone and it sends a message to it when a cycle is completed. It works great, clean laundry and it is quiet when running. I love all the wash/dry cycle features also. Very happy with this product! Saves space in my my small laundry room also!

Review from lg.com
Helpful?5921HTFN8VK015534322714
Jan 24, 2022
Reviewer name: Plackerm
1 out of 5 stars
1 out of 5 stars review

[This review was collected as part of a promotion.] We just had our unit installed last week and it is so loud when it is washing, I’m not sure we will want to keep it unless someone can help get it quieter Sounds like a turbo jet. It is exactly what we were looking for style wise, but can’t handle the noise.

Review from lg.com
Helpful?5921HTFN8VK015534322714
reply from LGE Social Media

Thank you for taking the time to review our product. We hate hearing you are having an issue with your washtower. Your feedback is especially important to us. Please rest assured that your concerns will be shared with our marketing and product teams. We’d like to gather more information to see if we can help. Contact LG Customer Support via private message on Facebook @LGUSSupport and use #VOC in your first message to our social media support team. This will allow for an open dialogue with expert agents that are better able to offer the proper assistance. Please be sure to provide your contact information, model/serial numbers, and date of purchase so that we can better investigate and quickly assist you with a resolution, where possible. There are policies and procedures in place to ensure resolutions are consistent and fair with regards to service and replacement. We apologize for any inconvenience this has caused. ^Daphane

Jan 10, 2021
Reviewer name: TomintheShop
5 out of 5 stars
5 out of 5 stars review

Quiet and Stylish

[This review was collected as part of a promotion.] Having recently moving into our newly purchased (30 year old) home. It became apparent that the old washer/ dryer stacked appliances would need soon need replacement. Upon seeing this handsome unit and having done some research, this became an easy choice. The older unit "told" you when it was working. This new combo unit announces its end of cycle with pleasant, musical tones. Otherwise it is surprisingly quiet. This family of five, finds that this handsome appliance, easily keeps up with our laundry demands, efficiently and quietly. Added bonus: It looks Awesome!

Review from lg.com
Helpful?5921HTFN8VK015534322714
Jan 26, 2021
Reviewer name: Islander56
5 out of 5 stars
5 out of 5 stars review

Ingenious.

[This review was collected as part of a promotion.] We had been considering stacking our washer/dryer, but that would have put the dryer controls out of reach of my wife. LG solved this bigtime with this WashTower unit. We have been using the WashTower about a month and are really happy with it. My wife is happy with the cleanliness of the clothes and how well both units work. The controls are simple without too many worthless options. Plus it is significantly quieter than the old washer/dryer we replaced. LG gets an A+ for this one!

Review from lg.com
Helpful?5921HTFN8VK015534322714