Customer reviews for Samsung Bespoke 23 cu. ft. Counter Depth Door French Door Refrigerator w/ Inner Beverage Center

Customer reviews for Samsung Bespoke 23 cu. ft. Counter Depth Door French Door Refrigerator w/ Inner Beverage Center for

Samsung Bespoke 23 cu. ft. Counter Depth Door French Door Refrigerator w/ Inner Beverage Center

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4.6 out of 5 stars

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Sep 10, 2025

Refrigerator

1 out of 5 stars review

Difficulty getting coupon for warrenty replacement

[This review was collected as part of a promotion.] My refrigerator was under warrenty. Samsung made it very difficult to get ecoupon and food loss reimbursement. It has been 3 weeks and I still don't have a refrigerator

Review from Samsung US

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reply from SEA Care

Hello there, We understand that your experience with the availment of our ecoupon and food loss reimbursement was unsatisfactory. We recommend contacting us via the options below to speak with a live representative for additional assistance with your concern. 1. Facebook Messenger: http://m.me/samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://us.commuity.samsung.com/t5/Samsung-Community/ct-p/us 4. Customer Care: 1-800-726-7864 (1-800-SAMSUNG) Please provide us with the reference number, 1150686759, to help our team locate your information when you message us. Have a great day. -John

Aug 6, 2025

OnTheFringe

5 out of 5 stars review

Perfect Refrigerator to Complete our new Kitchen

[This review was collected as part of a promotion.] Item is just as expected with a lot of extra features you can control from your phone. I like the styling and simplicity of the unit as well.

Review from Samsung US

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Sep 2, 2025

Tim C

1 out of 5 stars review

Water tastes like metal

We used the fridge for one week and the water started to taste like metal. When we use the water from our tap, we don't get that taste. It appears to be known issue with this model. Not recommended.

Review from Samsung US

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reply from Samsung Care

Hi Tim, We understand your disappointment with not having the best experience with your water dispenser. Let us help. Here is a link for troubleshooting steps for the water of your dispenser that tastes bad; kindly choose the one that matches and click the embedded words. Samsung refrigerator water dispenser issues. https://agent.samsungsupport.com/us/dtree/detail?ci=N0000206&keyword=water%20taste%20bad&ai=TSG10003791-109203 If you have further questions or inquiries, these are the platforms that you can reach in the future: 1. Facebook Messenger: http://m.me/samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://us.commuity.samsung.com/t5/Samsung-Community/ct-p/us Please provide us with this reference number (1150589271) to help our team pull up your information when you message us. Thank you. -Ricardo

Aug 13, 2025

Vic03

5 out of 5 stars review

Great quality!

[This review was collected as part of a promotion.] LOVE the beverage center. Great quality and a lot of room.

Review from Samsung US

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May 6, 2025

Luv the brand in phones

2 out of 5 stars review

Samsung financing is great till they sneak it to A

Need more fridge space. I have ur side by side 23cf & nothing about is nothing is big enough. I got it free from energy smart. I had 25 of & they were trying to give me 27 but wouldn't fit threw the kitchen doorway even with the doors off. I cried & still crying. Also have been buying ur phones from day one. Always pre ordered, always paid before hand with ur financing. So I got the fold 6 & ur financing switched it to Affirm without notice wen I saw samsung financing. Affirm wants twice the price of Samsung. Not right. I was still in Samsung financing, b4 it changed to Affirm. Not paying for the fold 6. I WANT MY S24 ULTRA BACK WHICH BTW WAS PAID IN FULL B4 THE DATE. IVE BEEN TRYING TO FIGHT THIS SINCE I FOUND OUT ABOUT THE PRICE DIFFERENCE BUT NOONE WILL LISTEN. USING THIS 6 IS THE SAME AS THE S24 DIFFERENCE IS IT DO T FOLD & IM HAPPY ABOUT IT

Review from Samsung US

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reply from Samsung Care

Greetings! It makes total sense to feel a bit overwhelmed trying to organize your refrigerator, especially when space feels limited. We are here to help you. I have shared a Samsung link below to help you with organizing your refrigerator to maximize its space. The link has hyperlinks that you can visit for additional help. Tips for an organized Samsung refrigerator: https://www.samsung.com/us/support/answer/ANS00084845/ We would love to speak to you directly to gather more information about your experience and determine what steps can be taken to help with your phone. 1. Facebook Messenger: http://m.me/samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us 4. Phone Customer Care: 1-800-726-7864 (1-800-SAMSUNG) When you message us, please provide us with this reference number 1149055773, to help our team pull up your information. Leo

Apr 27, 2025

LaCa

5 out of 5 stars review

Love it!

We bought this Bespoke a few months ago and just love it. We have only had one hiccup, changing the water filter is not as simple as it is instructed! Do yourself a favor and disconnect the water from the frig before reinstalling the filter canister. I ended up flooding the center drawer and freezer! Otherwise we absolutely love just how much space we have, especially during the holidays. The Inside beverage center is lovely and we use the center drawer for breads and cheese. Everything finds a home in this frig. It’s also super convenient and easy to keep clean. Our black panels do require us to wipe them down at least every other day. I can’t wait to replace our other appliances with this series.

Review from Samsung US

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Jul 18, 2025

Luvtohike

1 out of 5 stars review

Don't buy

Love the functionality but poorly made as plastic cracked within 6 months of light use.

Review from Samsung US

Helpful?

reply from SEA Care

Hello there, We're glad to hear you are satisfied with the refrigerator's functions. We would love to speak with you to determine how we can best assist you with the cracked plastic you mentioned. Please feel free to get back to us via the following options: 1. Facebook Messenger: http://m.me/samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://us.commuity.samsung.com/t5/Samsung-Community/ct-p/us 4. Samsung Customer Care: 1-800-7267864 (1800-SAMSUNG) Please provide us with this reference number (1150068345) when you message us so our team can retrieve your information. Thank you. -Kimberly

May 22, 2025

Beauford

5 out of 5 stars review

👍🏼

[This review was collected as part of a promotion.] Nice unit clean and well designed not as bright inside lighting and ice maker is slow but those are minor issues for us very pleased so far

Review from Samsung US

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