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Customer reviews for Samsung Bespoke 23 cu. ft. Counter Depth Door French Door Refrigerator w/ Inner Beverage Center for
Samsung Bespoke 23 cu. ft. Counter Depth Door French Door Refrigerator w/ Inner Beverage Center
4.6 out of 5 stars
stars108 ratings108 reviews
  1. 5 stars82% (89)
  2. 4 stars7% (8)
  3. 3 stars2% (2)
  4. 2 stars2% (2)
  5. 1 star6% (7)

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Showing 91-100 of 108 reviews
Apr 28, 2026
Dan1
5 out of 5 stars review

Great Features

[This review was collected as part of a promotion.] Bespoke has been awesome and looks great! Would buy again

Review from Samsung US
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Aug 27, 2025
Kmama
1 out of 5 stars review

Horrid

If I could give this refrigerator 0 stars I would. We purchased our fridge in Nov 2023 and it has had to be serviced 3x. Our original one got dented..we got a new one.. the refrigerant line was sliced...got that fixed... Next no ice and our freezer wasn't keeping food cold. The compressor was broke. The techs only excuse for this horrible fridge was, "things aren't built like they use to". The freezer has now worked for a month and the ice machine is broken again and the freezer doesn't freeze. So if don't like ice and frozen food this is the fridge for you.

Review from Samsung US
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reply from Samsung Care

Hello, We understand the dismay about your overall experience with the refrigerator. We suggest contacting us via the options below to speak with a live representative for further assistance. 1. Facebook Messenger: http://m.me/samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://us.commuity.samsung.com/t5/Samsung-Community/ct-p/us 4. Customer Care: 1-800-726-7864 (1-800-SAMSUNG) Thank you. -Angelica

Aug 7, 2025
Baranbrat
5 out of 5 stars review

Larger areas and so much brighter

[This review was collected as part of a promotion.] Just recieved my new unit a few hours ago and so far love it. The huge shelves allows me to really spread things out and see what I have and know where it is. I just wished the shelves in the door were larger so I can put my gallon of milk and other large bottles in there. I guess I'll adjust them and find a way to live with it. I can't find out how to fill the water pitcher yet. I have to read up on that.

Review from Samsung US
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Jul 28, 2025
AliVB
5 out of 5 stars review

Very Nice!

[This review was collected as part of a promotion.] This Samsung 29 cu. ft. Bespoke 4-Door French Door Refrigerator with Beverage Centerâ„¢ in Stainless Steel is amazing! I love how sleek and modern it looks. The finger printless exterior is perfect for little hands. My absolute favorite part is the water pitcher inside. It is great for sharing and pour water in a large quantity with easy refilling. I love the Samsung app for it makes it easy to know if my door was left open or if the filter needs changed. This spacious refrigerator is fantastic and we are so happy we upgraded.

Review from The Insiders
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Aug 1, 2025
dgerman
4 out of 5 stars review

Solid fridge, nice features, water pitcher issue

I like this fridge. I have had it for nearly three weeks. Others have stated some of the same issues I have: it makes ice VERY slowly, but the ice itself is fine (and in the freezer instead of the fridge like the older models). The doors do get dirty with fingerprints, but so does ANY stainless steel appliance. Just have some stainless steel cleaner handy if it bothers you. One issue I had was that the water pitcher stopped filling on autofill (but the dispenser still worked as did the ice machine). It may have been some sort of bubble in the line, but I am having it checked out. So, if you encounter that issue, check that your water line isn't kinked. Because it already had a problem with the pitcher filling, I can't give it a 5* review. Overall, a decent fridge and better than our previous Samsung fridge.

Review from Samsung US
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May 31, 2025
Imtiaz69
5 out of 5 stars review

Great fridge!

[This review was collected as part of a promotion.] I’m really pleased with the new refrigerator, it’s so big and functional plus it looks really beautiful in my kitchen. I love the water pitcher and the huge ice box, other thing I love is that the water dispenser is inside and love all the different compartments for organizing and keeping everything fresh , I’m really impressed and fully satisfied and highly recommend this to everyone!

Review from The Insiders
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Jul 11, 2025
Jeffro182
5 out of 5 stars review

Perfect ice cubes!

[This review was collected as part of a promotion.] I love this fridge. First off, the ice cubes are the perfect size - not too big and not too small - just right for fitting in water bottles, tumblers and cocktails. The in door water and pitcher make fill up super easy. The interior is very spacious and well laid out. finally the middle drawer flexibility to make it fridge or freezer is a game changer!

Review from The Insiders
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Jul 17, 2025
Upset customer
1 out of 5 stars review

Life long customer. Probably my last purchase.

One of the worst experiences ever. Bought the fridge as a part of a package. From day 1 the icemaker was not working. Samsung sent out a repair person 4 times who replaced different parts each time and nothing worked. I had to take time off for every time the tech came to replace a part. Water line was fine as the jug was filling and the water was flowing in. The icemaker did not call for water regardless of what was replaced. To add insult to injury, every time I called Samsung, I was bounced around for hours till I got fed up. I reached out via social media, chat and phone. I was out of the return period and Samsung refused to give a replacement. This has been ongoing for 5 weeks now. Finally today after being bounced around for 2 hours, someone was able to order a replacement for me. THe kicker is it will take 15 business days for the replacement to come. We have more than 15 Samsung Products in the house, including TVs, phones, watches, rings and this is how they treat a customer that has paid 1000s an year to Samsung for many years. If this is how Samsung treats a loyal customer, imagine what they will do to a one off customer.

Review from Samsung US
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reply from SEA Care

Good day, We are here to assist you at any time. We want to speak with you directly to offer support and follow up on the replacement of your refrigerator, as well as address any concerns you may have. Please feel free to get back to us via the following options: 1. Facebook Messenger: http://m.me/samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us Please provide us with the reference number, 1150042666, to help our team locate your information when you message us. Have a great day. -John

Jan 30, 2026
No name
2 out of 5 stars review

Hardley makes any ice

Makes very little ice. Would not have bought knowing this. Wish I could return or at the very least exchange.

Review from Samsung US
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reply from SEA Care

Hi there, We understand the significance of a working refrigerator in your home. Let's get this taken care of. To address your concerns with your fridge's ice maker. Please click the link and hyperlinks for tips. The ice maker is making some ice, but not enough: https://www.samsung.com/us/support/troubleshoot/TSG10002387/#ice-maker-is-making-some-ice-but-not-enough Should you ever need more assistance, please feel free to get back to us via the following options: 1. Facebook Messenger: http://m.me/samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us Please provide the reference number 1151969893 so our team can pull up your information when you message us. Have a great day. -John

Jun 5, 2025
Pruq
5 out of 5 stars review

Best fridge in the market

I was hesitant to buy another Samsung fridge after the fiasco with their ice maker but it seems that they learned their lesson with the Bespoke, plenty of room and 0 issues after 6 months

Review from Samsung US
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