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Customer reviews for Samsung Bespoke 23 cu. ft. Counter Depth Door French Door Refrigerator w/ Inner Beverage Center for
Samsung Bespoke 23 cu. ft. Counter Depth Door French Door Refrigerator w/ Inner Beverage Center
4.5 out of 5 stars
stars
59 ratings59 reviews
  1. 5 stars78% (46)
  2. 4 stars10% (6)
  3. 3 stars5% (3)
  4. 2 stars0% (0)
  5. 1 star7% (4)

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Showing 1-10 of 59 reviews
Jul 15, 2026
QueenReyna
5 out of 5 stars
5 out of 5 stars review

The best refrigerator I have ever owned

[This review was collected as part of a promotion.] I have been very happy with my Samsung Bespoke AI 4-Door Flex refrigerator. It looks beautiful in my kitchen and fits the space perfectly. One of the first things I noticed is how incredibly quiet it is—you can barely hear the compressor running, and opening and closing the doors is smooth and silent. The refrigerator cools everything quickly and keeps my food fresh. I also really like the spacious interior and how easy it is to organize groceries. The Beverage Center and Dual Ice Maker are great features and have been very convenient for my family. Overall, this refrigerator has exceeded my expectations. It's stylish, quiet, spacious, and performs exactly as I hoped. I would definitely recommend it to anyone looking for a high-quality refrigerator.

Review from Samsung US
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Jul 10, 2026
Holly331
5 out of 5 stars
5 out of 5 stars review

Great storage space

[This review was collected as part of a promotion.] I have owned several counter depth refrigerators and this one seems to have much more capacity than others. Love that I can pull out drawer without opening doors. Am however having trouble with the smart app saying it is offline.

Review from Samsung US
Helpful?44O766ZFYOBP15512455019
Jul 10, 2026
Carol
5 out of 5 stars
5 out of 5 stars review

Love it! Everything is so easy to reach!

[This review was collected as part of a promotion.] Accessibility is important because I am limited in both arms. I love the flexibility because I finally have options as to where to put what. Now I can put yogurt in the center but, if I Have to have more freezer space, wah la, the center is now for freezer items! I think the cooling option is my favorite thing about me new refrigerator. I love my new Samsung!

Review from Samsung US
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Jul 7, 2026
Bdak907
5 out of 5 stars
5 out of 5 stars review

Nice features

[This review was collected as part of a promotion.] I’ve had the fridge for about 2 months and so far love it. I have the counter depth version which had a bit less capacity than I expected, especially in the freezer but I really enjoy the layout, water dispenser and extra middle drawer.

Review from Samsung US
Helpful?44O766ZFYOBP15512455019
Jun 25, 2026
Mmsii
5 out of 5 stars
5 out of 5 stars review

Buy this fridge

[This review was collected as part of a promotion.] The durability of the fridge is excellent . the capacity pretty much top tier it is very customizable with the air updates. efficiencies not bad it is a bit laggy temperatures also pretty adjustable and there is a lot of flexibility due to the new tech .

Review from Samsung US
Helpful?44O766ZFYOBP15512455019
Jul 16, 2026
Anonymous
5 out of 5 stars
5 out of 5 stars review

Great features

[This review was collected as part of a promotion.] Great product. Beverage center feature is amazingz consistent cooling. Best part is remote operation thru the app

Review from Samsung US
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Jul 22, 2026
Samsungcustomer
4 out of 5 stars
4 out of 5 stars review

Great features and great design

[This review was collected as part of a promotion.] This is a great fridge with ample space and very compact fitting. The flex zone is an def advantage. Thge best part is that the doors are easy to open and use. The only downside is that the beverage center needs the left door to be fully opened. And there is only one ice tray that makes one type of ice.

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Review from Samsung US
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Jun 25, 2026
Cathy
4 out of 5 stars
4 out of 5 stars review

Great features

After a couple tries we got the right one. Very happy with how the doors seal when opened and closed and the ai aspect of notifications . Love the convertible temperature drawer and the spacious interior of the refrigerator . Only reason I gave it a 4 is we are ice hogs, and the ice maker has a little trouble keeping up with our demands. Weve added a couple ice trays for cocktails. Its quite and the interior water picture is a plus.

Review from Samsung US
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May 29, 2026
Scottwyp
3 out of 5 stars
3 out of 5 stars review

Good… but

[This review was collected as part of a promotion.] Overall a good refrigerator for looks, space, features and like the cabinet sixe best. My only complaint is the ice maker. Samsung makes good products but they need to get the ice maker to work with out freezing up.

Review from Samsung US
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reply from Samsung

Hi Scottwyp, Glad to hear you’re enjoying the look, space, and features of your fridge, especially the cabinet size. We also understand your experience with the ice maker, as it’s essential in everyday use. This can sometimes be influenced by airflow, temperature settings, or simply needing a quick reset. Keeping the ice bucket properly in place and ensuring the fridge is level can also help maintain smooth and efficient performance. You may refer to the fourth subtopic of the link below for tips on optimal ice maker performance: https://www.samsung.com/us/support/troubleshoot/TSG10002387/ If you need further assistance, you can connect with us through any of the options below: 1. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us 2. Facebook Messenger: https://m.me/samsungsupport 3. X: https://x.com/messages/compose?recipient%20id=18768513 4. Samsung Customer Care: 1-800-726-7864 (1-800-SAMSUNG) Please have reference number 1152568422 ready when you contact us so we can assist you quickly. Samsung truly values your business. Jeffrey Samsung Care

May 22, 2026
Luv2Shop
1 out of 5 stars
1 out of 5 stars review

Some obvious design flaws!

The Ice box takes too much freezer space. Its design should be reconsidered to avoid taking too much space. The water jug and dispenser also are also sub-optimally designed as they take quite a bit of space. whilst appreciate the effort to present a seamless exterior I think an external water dispense is better. One also has to hold the door while filling a container with water to avoid it the door open and hitting again a wall etc. The sections to open the freezer and the storage compartment below the fridge are dirt traps - food crumbs etc fall into the wedge which requires frequent cleaning. I dont like the black sections on the side of the fridge, i think these should have been covered/ concealed to present a fully stainless steel appearance. Overall, I am not satisfied with the fridge and regret the purchase, the RF28R7201SR would have been a better purchase.

Review from Samsung US
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reply from Samsung

Hello Luv2Shop, We know how much a well-balanced design contributes to making daily use feel simple and seamless. Refrigerator designs often balance exterior aesthetics with internal components such as ice makers, water storage, and multi-compartment access, which can influence how space is allocated inside the unit. Features like internal water dispensers and flexible storage areas are designed to support a streamlined exterior, though we understand preferences can vary depending on how you use the appliance. Feedback about storage accessibility, ease of cleaning, and overall appearance is valuable in shaping how future designs evolve. If you need to reach us again, please have reference number 1152540415 ready. Your trust in Samsung means a great deal to us. Nicole Samsung Care