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Customer reviews for Samsung Bespoke 23 cu. ft. Counter Depth Door French Door Refrigerator w/ Inner Beverage Center for
Samsung Bespoke 23 cu. ft. Counter Depth Door French Door Refrigerator w/ Inner Beverage Center
4.6 out of 5 stars
stars
169 ratings169 reviews
  1. 5 stars82% (138)
  2. 4 stars9% (15)
  3. 3 stars3% (5)
  4. 2 stars1% (2)
  5. 1 star5% (9)

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Showing 1-10 of 169 reviews
Jul 10, 2026
Holly331
5 out of 5 stars review

Great storage space

[This review was collected as part of a promotion.] I have owned several counter depth refrigerators and this one seems to have much more capacity than others. Love that I can pull out drawer without opening doors. Am however having trouble with the smart app saying it is offline.

Review from Samsung US
Helpful?44O766ZFYOBP15512455019
Jun 25, 2026
Tyang
5 out of 5 stars review

Great deal. Advanced features. Stylish.

the refrigerator plenty of space and capacity it was will divide it and stylish it also is very energy-efficient it also is very energy efficient and disable very accessible the temperature control on the device is advanced for the flexibility of both the freezer and the refrigerator I believe this refrigerator will be very good and the food preservation stop notch .

Review from Samsung US
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Jun 25, 2026
Mmsii
5 out of 5 stars review

Buy this fridge

[This review was collected as part of a promotion.] The durability of the fridge is excellent . the capacity pretty much top tier it is very customizable with the air updates. efficiencies not bad it is a bit laggy temperatures also pretty adjustable and there is a lot of flexibility due to the new tech .

Review from Samsung US
Helpful?44O766ZFYOBP15512455019
Jul 7, 2026
Bdak907
5 out of 5 stars review

Nice features

[This review was collected as part of a promotion.] I've had the fridge for about 2 months and so far love it. I have the counter depth version which had a bit less capacity than I expected, especially in the freezer but I really enjoy the layout, water dispenser and extra middle drawer.

Review from Samsung US
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Jul 15, 2026
Tamisub
5 out of 5 stars review

Lovin the Bespoke

[This review was collected as part of a promotion.] So far this refrigerator seems to be perfect for what we needed. The space is adequate and the included beverage pitcher is very handy. Accessibility is easy and the temperature control is much easier than our last unit.

Review from Samsung US
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Jul 12, 2026
Rick
5 out of 5 stars review

Well thought out design in an attractive package.

[This review was collected as part of a promotion.] An attractive appliance with well thought out storage options, I really like the built-in filtered water pitcher although I wish a filter would be included with the initial purchase. Very satisfied so far.

Review from Samsung US
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Jul 6, 2026
Zai0415
5 out of 5 stars review

Spacious, Stylish, and Reliable Refrigerator

[This review was collected as part of a promotion.] I have been very happy with this Samsung refrigerator. It has a spacious interior with plenty of room for groceries, and the flexible compartments make it easy to keep everything organized. The cooling performance has been excellent, keeping both fresh and frozen foods at the proper temperature. The design is modern and looks beautiful in my kitchen. I also like how quiet it is during normal operation. One of the features I appreciate most is the water dispenser, which is convenient for my family. Replacing the water filter is straightforward, and overall the refrigerator has been reliable and easy to use. Overall, I am very satisfied with this refrigerator and would recommend it to anyone looking for a stylish, spacious, and dependable appliance.

Review from Samsung US
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Jul 11, 2026
DW26
4 out of 5 stars review

Spacious

[This review was collected as part of a promotion.] Capacity is great and the drawers are big and easy to access things. The water dispenser is convenient and compact. The freezer feels more spacious than other freezers we had with refrigerators with similar capacity. The doors and drawers operate better than the other model we had. It has a sleek and clean look; looks better in person and in my kitchen than online

Review from Samsung US
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Sep 2, 2025
Tim C
1 out of 5 stars review

Water tastes like metal

We used the fridge for one week and the water started to taste like metal. When we use the water from our tap, we don't get that taste. It appears to be known issue with this model. Not recommended.

Review from Samsung US
Helpful?44O766ZFYOBP15512455019
reply from Samsung Care

Hi Tim, We understand your disappointment with not having the best experience with your water dispenser. Let us help. Here is a link for troubleshooting steps for the water of your dispenser that tastes bad; kindly choose the one that matches and click the embedded words. Samsung refrigerator water dispenser issues. https://agent.samsungsupport.com/us/dtree/detail?ci=N0000206&keyword=water%20taste%20bad&ai=TSG10003791-109203 If you have further questions or inquiries, these are the platforms that you can reach in the future: 1. Facebook Messenger: http://m.me/samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://us.commuity.samsung.com/t5/Samsung-Community/ct-p/us Please provide us with this reference number (1150589271) to help our team pull up your information when you message us. Thank you. -Ricardo

Sep 10, 2025
Refrigerator
1 out of 5 stars review

Difficulty getting coupon for warrenty replacement

[This review was collected as part of a promotion.] My refrigerator was under warrenty. Samsung made it very difficult to get ecoupon and food loss reimbursement. It has been 3 weeks and I still don't have a refrigerator

Review from Samsung US
Helpful?44O766ZFYOBP15512455019
reply from SEA Care

Hello there, We understand that your experience with the availment of our ecoupon and food loss reimbursement was unsatisfactory. We recommend contacting us via the options below to speak with a live representative for additional assistance with your concern. 1. Facebook Messenger: http://m.me/samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://us.commuity.samsung.com/t5/Samsung-Community/ct-p/us 4. Customer Care: 1-800-726-7864 (1-800-SAMSUNG) Please provide us with the reference number, 1150686759, to help our team locate your information when you message us. Have a great day. -John