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Customer reviews for Samsung Bespoke 23 cu. ft. 4-Door French Door Refrigerator w/ AI Family Hub+ for
Samsung Bespoke 23 cu. ft. 4-Door French Door Refrigerator w/ AI Family Hub+
4.7 out of 5 stars
stars
875 ratings875 reviews
  1. 5 stars81% (707)
  2. 4 stars14% (120)
  3. 3 stars2% (14)
  4. 2 stars1% (7)
  5. 1 star3% (27)

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Showing 371-380 of 875 reviews
Dec 29, 2025
Reviewer name: Sadsung
1 out of 5 stars
1 out of 5 stars review

NEVER AGAIN

We purchased this product in Summer 2024 as part of a complete Samsung appliances upgrade for our new home. We trusted the brand and spent a lot of money. 15 months later, 3 months out of warranty and we noticed a crack on the bottom of the fridge compartment. We had not caused it, we had not dropped anything, the fridge was sat on a level floor, we could not recreate the damage if we tried. We had Samsung repairs come out and told us that the fridge was not repairable at all. We have pleaded with Samsung to make an exception but nothing. We will never buy from them again. Make sure you read the real reviews, not the incentivized ones.

Review from Samsung US
Helpful?2CK60EXNHG9V15511905401
reply from Samsung Care

Hello, We know the disappointment about the broken fridge compartment. You may contact our Support Team via the link below to speak with a live representative should you need further assistance. 1. Facebook Messenger: http://m.me/samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://us.commuity.samsung.com/t5/Samsung-Community/ct-p/us 4. Customer Care: 1-800-726-7864 (1-800-SAMSUNG) Thank you. -Angelica

Apr 14, 2026
Reviewer name: Marked4Words
5 out of 5 stars
5 out of 5 stars review

Excellent Refrigerator

[This review was collected as part of a promotion.] This is an amazing fridge! The capacity is extremely large with multiple shelves and drawers. The cooling from initial installation was fast and efficient. I am confident that my food will be preserved and kept fresh! It was easy to establish connectivity to my home network and get all the latest updates. The unique characteristics of this makes it not only packed full of features, but the large screen has awesome visibility! I'm definitely satisfied with my purchase and and would gladly buy it again!

Review from Samsung US
Helpful?2CK60EXNHG9V15511905401
Mar 11, 2026
Reviewer name: Mike
5 out of 5 stars
5 out of 5 stars review

Smart Design

[This review was collected as part of a promotion.] I Love this Samsung Bespoke refrigerator.It has a very sleek design and function .You can control the entire refrigerator from your mobile app .Every time you place an item the refrigerator takes a picture and you can see the items inside the refrigerator on your app .Next to the water dispenser hidden behind the is a water jug which is very useful to add Mont and cucumbers in it.

Review from Samsung US
Helpful?2CK60EXNHG9V15511905401
May 3, 2026
Reviewer name: GavinM4414
5 out of 5 stars
5 out of 5 stars review

This fridge is amazing!

[This review was collected as part of a promotion.] Overall, our new Samsung bespoke AI fridge is incredible. I love the glass panels how chewy the ice is and how easy it is to get, The ice works very efficiently, and I love the big screen, It's easy to navigate through the settings to change anything you need, Even though it is a counter depth fridge it still has lots of storage space, And I love that there is a pitcher to use For lemon water or anything you need.

Review from Samsung US
Helpful?2CK60EXNHG9V15511905401
May 29, 2026
Reviewer name: Justme
1 out of 5 stars
1 out of 5 stars review

Samsung Bespoke 29 cu. ft. 4 Door French Door Refr

I purchased the Samsung Bespoke 29 cu. ft. 4 Door French Door Refrigerator, Model RF90F29EECRAA , on January 13th, 2026. From the beginning, my experience with this product has been far from what I expected. Even during the initial purchase, the product I received did not match what I ordered. Although I provided clear evidence of the mistake, I never received my full refund for the incorrect item. That was my first sign that things were not going smoothly. Once the correct refrigerator arrived, I hoped everything would finally be fine. For a few months, the unit worked as expected. However, on Wednesday, May 27th, after a Samsung software update that occurred in the early morning hours, the freezer section began to fail. Before the update, the freezer performed normally. After the update, it could only cool slightly but would not freeze anything. This caused all my stored food to spoil, which was extremely disappointing for a refrigerator that is less than six months old. I reached out for assistance, hoping for guidance or clarity on why a software update would affect the freezer's performance. Instead, I found myself dealing with explanations that did not match the reality of what happened. It was difficult to understand why a product update would lead to such a significant drop in performance, especially for an appliance designed to protect food. Having lived in South Korea, I am familiar with how Samsung products are typically supported and maintained. In Korea, product issues are handled with urgency and professionalism. Experiencing such a difference here in the United States has been surprising and concerning, especially for a brand known worldwide for its technology and innovation. It is also hard to ignore how often extended warranties are promoted. After experiencing a major issue in under six months, it raises questions about long‑term reliability. A refrigerator should not struggle this early in its lifespan, especially after a routine update. Overall, the combination of the initial ordering issue, the incomplete refund, and the sudden freezer failure after a software update has made me question the consistency and dependability of this product. I truly expected better from Samsung.

Review from Samsung US
Helpful?2CK60EXNHG9V15511905401
reply from Samsung

Hi Justme, It’s important for a fridge to perform consistently, as it’s essential in everyday use, especially when it comes to keeping your food properly stored. We also recognize your experience from the initial ordering and refund process to the recent software update. This can sometimes be related to settings or other conditions that affect cooling. Checking the temperature, door sealing, and space around stored items can help improve overall operation. The link below includes tips to help maintain consistent cooling. You can check the section that matches your experience and follow the step‑by‑step guidance provided: https://www.samsung.com/us/support/troubleshoot/TSG10003479/ If you need further assistance, you can connect with us through any of the options below: 1. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us 2. Facebook Messenger: https://m.me/samsungsupport 3. X: https://x.com/messages/compose?recipient%20id=18768513 4. Samsung Customer Care: 1-800-726-7864 (1-800-SAMSUNG) Please have reference number 1152568513 ready when you contact us so we can assist you quickly. Samsung truly values your business. Jeffrey Samsung Care

Mar 10, 2026
Reviewer name: Huntanochi
4 out of 5 stars
4 out of 5 stars review

Great Features

[This review was collected as part of a promotion.] Good refrigerator and lots of fun features for a busy family. The family hub and large screen and large capacity make it great. Very efficient interface and user friendly. Connects to phone app easy

Review from Samsung US
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May 1, 2026
Reviewer name: Theprivacyguy
5 out of 5 stars
5 out of 5 stars review

Great features!!

[This review was collected as part of a promotion.] The centerpiece of the 2026 lineup is AI Vision Inside, which uses internal cameras to identify food items. Efficient Cooling: The "Peltier" cooling system and AI Energy Mode help reduce power consumption by up to 15%. Spacious Interiors: Features like SpaceMaxâ„¢ technology provide high internal volume without increasing the exterior footprint.

Review from Samsung US
Helpful?2CK60EXNHG9V15511905401
Apr 15, 2026
Reviewer name: Drickpdr
5 out of 5 stars
5 out of 5 stars review

Excellent Performance and Sleek Design

[This review was collected as part of a promotion.] I've been really impressed with my Samsung refrigerator. It combines sleek design with practical features that actually make everyday use easier. The cooling system is consistent and keeps food fresh longer, which cuts down on waste. I especially like how spacious and well-organized the interior is—everything has its place, and it's easy to find what you need without digging around.

Review from Samsung US
Helpful?2CK60EXNHG9V15511905401
Mar 11, 2026
Reviewer name: Kitchen Queen
5 out of 5 stars
5 out of 5 stars review

The BEST fridge

[This review was collected as part of a promotion.] I wanted this fridge when we first bought our house but I settled for a more plain version. We saw it at the store again and I sold my fridge and to be honest, this one is smaller in size but has more room inside. I love the water features on the inside that keeps the outside looking clean. The ability to watch a cooking show in my kitchen, on the fridge, is amazing! We love having the ability to view so many apps in the area we spend most of our time. I cook everyday now! The middle drawer that can be fridge or freezer makes it more efficient to plan meals for the week. Also being able to view the meal planner on the fridge helps. And of course the best part is being at the grocery store and ordering if you have something and having the ability to see what's inside. It also sees what you put in and what you take out. At first I thought it was a little creepy but now I don't know how to live without it. There is so much more…

Review from Samsung US
Helpful?2CK60EXNHG9V15511905401
May 26, 2026
Reviewer name: Nahi
5 out of 5 stars
5 out of 5 stars review

Amazing Brand.

[This review was collected as part of a promotion.] “I couldn't be happier with my Samsung RF90F298AECE fridge! It's a sleek, modern design that really elevates my kitchen. The storage is fantastic—I love the flexible shelving and the large capacity. The cooling is super consistent, and the ice maker is a total game changer. If you're looking for a premium fridge that balances style and performance,

Review from Samsung US
Helpful?2CK60EXNHG9V15511905401