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Samsung Bespoke 23 cu. ft.  4-Door French Door Refrigerator w/ AI Family Hub+

[This review was collected as part of a promotion.] I just wanted to let you know that it worked as expected.

Good product

Samsung US

[This review was collected as part of a promotion.] Great AI bespoke refrigerator, it has great features and good capacity.

Great Features

[This review was collected as part of a promotion.] We love our new Bespoke and my 5 year old daughter love drawing on the screen!!

Great feature

[This review was collected as part of a promotion.] We love our new refrigerator especially the beverage center and dual ice maker

Incredible refrigerator

[This review was collected as part of a promotion.] Great technology and great design. The performance so far so good and capacity is perfect

[This review was collected as part of a promotion.] The technology is great! The fridge is great quality and the screen

Great technology

[This review was collected as part of a promotion.] Just recieved it yesterday waiting for the fridge to reach and maintain temperature.  Looks great though

New fridge

[This review was collected as part of a promotion.] The refrigerator is as functional as it is beautiful. It’s very spacious. I live the beverage center and the ice compartment.

Worth every penny!!

[This review was collected as part of a promotion.] the capacity of the refrigerator is great specially on the courter dept,  the design is beautiful specially with the big screen, extremely happy customer, best refrigerator ever.

great features and design

[This review was collected as part of a promotion.] Love the fridge but there are a few feature issues. The ice maker cover doesn't slide consistently and the water pitcher doesn't fill consistently.

Great features

Jeffrey

I purchased the Samsung Bespoke 29 cu. ft. 4 Door French Door Refrigerator, Model RF90F29EECRAA , on January 13th, 2026. From the beginning, my experience with this product has been far from what I expected.

Even during the initial purchase, the product I received did not match what I ordered. Although I provided clear evidence of the mistake, I never received my full refund for the incorrect item. That was my first sign that things were not going smoothly.

Once the correct refrigerator arrived, I hoped everything would finally be fine. For a few months, the unit worked as expected. However, on Wednesday, May 27th, after a Samsung software update that occurred in the early morning hours, the freezer section began to fail. Before the update, the freezer performed normally. After the update, it could only cool slightly but would not freeze anything. This caused all my stored food to spoil, which was extremely disappointing for a refrigerator that is less than six months old.

I reached out for assistance, hoping for guidance or clarity on why a software update would affect the freezer’s performance. Instead, I found myself dealing with explanations that did not match the reality of what happened. It was difficult to understand why a product update would lead to such a significant drop in performance, especially for an appliance designed to protect food.

Having lived in South Korea, I am familiar with how Samsung products are typically supported and maintained. In Korea, product issues are handled with urgency and professionalism. Experiencing such a difference here in the United States has been surprising and concerning, especially for a brand known worldwide for its technology and innovation.

It is also hard to ignore how often extended warranties are promoted. After experiencing a major issue in under six months, it raises questions about long‑term reliability. A refrigerator should not struggle this early in its lifespan, especially after a routine update.

Overall, the combination of the initial ordering issue, the incomplete refund, and the sudden freezer failure after a software update has made me question the consistency and dependability of this product. I truly expected better from Samsung.

Samsung Bespoke 29 cu. ft. 4 Door French Door Refr

[This review was collected as part of a promotion.] We just got the refrigerator, but so far, so good. It's really nice to look at and the features are good. The only negatives so far are the manual doesn't give enough info, so there's lots of trial and error, and it doesn't work with certain apps like Blink. Other than that, it seems to be a good product. If anything changes, I will update this review.

Member photos

Good product

Great Features

Great feature

Incredible refrigerator

Great Features

Great technology

New fridge

Worth every penny!!

great features and design

Great features