[This review was collected as part of a promotion.] We've been really happy with this refrigerator so far. It has plenty of space, keeps everything consistently cold, and the layout makes it easy to organize both fresh and frozen foods. The shelves and storage areas are well designed and make good use of the available space. We also really like the overall look—it has a clean, modern design that fits perfectly in our new kitchen. The water and ice dispenser is convenient and easy to use. Overall, it's been a great addition to our home and we're very happy with our purchase.

[This review was collected as part of a promotion.] I'm officially in love with my new refrigerator! 🤍 From the two types of ice to the built-in screen (my favorite feature), it has completely upgraded my kitchen. The best part? I don't have to yell my kids' names from downstairs anymore. 😂 I can just ask Alexa on my fridge to make an announcement, and it instantly plays on all of their Alexa devices. Total game changer! 🙌 really spacious too!

[This review was collected as part of a promotion.] Overall, excellent purchase. I love the smart things integration, the ability to change the function of the flex zone, and the Ai features. The screen is responsible. It has turned to the kids play zone though.

[This review was collected as part of a promotion.] This refrigerator is the most advanced and very helpful when you are at the store and forget what you have in it . Just open the app and it will tell you! Very cool features throughout and more sturdy then what I thought.

[This review was collected as part of a promotion.] Got my fridge delivered 2 days ago and I'm really happy with it. The big screen is nice and easy to use. The ice maker is solid regular cubes are good, but the bite size is my favorite. I drink iced coffee all day and those little pieces chill it fast without watering it down. Love this thing!

The Ice maker had some issues when we first got it, we hope that has been resolved now, although there is still a strange frost all over the ice maker tray- almost as if air is getting inside. I love the size of the refrigerator, but the fingerprints are horrible ! The water pitcher is a winner- can't liv without that again, great feature. The screen is a bit much, I was star struck in the store by all the tech but now that it's here, it's all very clunky and unnecessary. The Alexa interferes with every Alexa in my house The memo pad function only works half the time. I wish I had gotten this fridge without the screen.

We do not recommend this refrigerator if you are purchasing it because of the AI family hub with screen and internet connectivity. We are now on our second refrigerator since purchasing it less than three weeks ago. The first one was delivered defective because the screen would not even turn on. We then had to have a replacement delivered, and the replacement's screen has gone dark within two weeks of having been delivered. Samsung offers this refrigerator in the same configuration without a screen and the opening doors - that might be a less problematic version of this model. However, if the quality control from Samsung is so bad that the screens don't work it causes me to question their overall quality control. On top of that, they don't provide a meaningful users manual to help us troubleshoot this problem and I've spent time on their website trying to find a user's manual without success - if it exists then it is hidden somewhere or not otherwise obvious. I am frustrated by this product and the investment.

I equipped my entire kitchen with Samsung Bespoke product, purchasing a new Samsung Refrigerator ( >$3200), Stove, Dishwasher and Microwave direct from Samsung. I went direct thinking that customer service and all the other aspects of quality would be met. However, after a little over two years (just after the warranty period) my dishwasher (bespoke) stopped working. I contacted Samsung Service and the responsiveness has been horrible. We spoke about the warranty and even purchasing a new one and never got a call back. I'd like this email sent to senior leadership at Samsung as I look for a remedy. My kitchen is now equipped with a boat anchor and the label on that anchor is Samsung. My junk Maytag lasted longer and if this is not remedied I will let every rating service know NOT to purchase Samsung, especially direct. If I sound upset, I am. I call service and never hear back. I call the warranty group and all they care about is maximizing profit by charging me >$300 for a 1-yr warranty and then call me back.

It was a great fridge. Loved most of the features and have had no issues with it. Then they updated it and it started showing ads on my screen. Now I will be replacing it and removing Samsung from the list of brands I consider for my Appliances/Electronics in the future. Ridiculous move Samsung.

DO NOT BUY, broke within 2 hours of install after update was pushed to Family Hub, Thing is a brick now. Then they tell us they cant fix it, and we can return it and buy another one to replace it, with no time line on when we would have a functional fridge. Then to top it off they no longer have our old fridge they took away.