We had to upgrade from the older Samsung Family Hub 3.0 and purchased the Bespoke 29 cu.ft. 4-door refrigerator with AI Family Hub. I also was sure to add the 7 years extended warranty, with my purchase because I was made aware that any appliance created after 2012 has a life of 7-10 years. A true upgrade on the new Bespoke refrigerator is that it has the ice maker down below. I was told by a certified refrigerator repair man that if I was to get another one of these refrigerators, I had to make sure that the ice-maker was not in the upper part of the refrigerator as those tend to need repairs more frequently. There's a self filling water pitcher, which I love because it saves space and I don't have to worry about my kids not refilling the pitcher. The AI vision is also able to track expiration dates as well as what goes into and out of the refrigerator. I have my ring camera connected to the fridge as well, which is a nice touch. The doors are also touchless. It's beautiful and functional. I definitely recommend this refrigerator.

[This review was collected as part of a promotion.] I'm very impressed with the Bespoke 23 cu. ft. Counter Depth 4-Door Flex Refrigerator. The layout is thoughtfully designed, making everything easy to access without having to dig through crowded shelves. The adjustable shelving and four-door design make organizing groceries simple and convenient. The capacity is excellent for my household. It easily holds a week's worth of groceries, drinks, and frozen items while still feeling organized. The FlexZone compartment adds even more versatility for different storage needs. The controls are responsive and easy to use, and temperature changes take effect quickly. The refrigerator maintains consistent temperatures, keeping produce crisp, beverages perfectly chilled, and frozen foods well preserved. The sleek Bespoke design gets noticed right away and looks beautiful in my kitchen. It feels like a premium appliance with modern features that make everyday use more enjoyable. Overall, this refrigerator combines outstanding capacity, easy accessibility, responsive controls, reliable temperature performance, and a stylish design. I highly recommend it to anyone looking for a high-quality refrigerator.

This fridge looks awesome. The matte black finish is great because it doesn't show fingerprints at all. ​Having the two doors on top means everything you use daily is right at eye level, And i love the computer screen im thinking of what art slide show to put on it. And the two freezer drawers on the bottom make it super easy to organize frozen food without having to dig through a giant pile. It’s got a good amount of room, keeps everything perfectly cold, and just makes the whole kitchen look way upgraded.

[This review was collected as part of a promotion.] We’ve been very happy with this refrigerator. The 29 cu. ft. capacity provides plenty of space for groceries, meal prep, and drinks while keeping everything well organized. The cooling performance has been excellent, maintaining consistent temperatures throughout the refrigerator and freezer. The Family Hub features are convenient, and the touchscreen is easy to use. The sleek design looks beautiful in our kitchen, and the four-door layout makes it easy to access everything. Overall, this refrigerator combines style, functionality, and performance, and I would definitely recommend it to anyone looking for a premium refrigerator.

disability is the word when it comes to this refrigerator oh man the consistency and ergonomics of the curvature the doors in the inside it keeps everything so cold recognition for being the goat I do think maybe the light could have a little bit more responsiveness but all in all I would give this a 8/13

[This review was collected as part of a promotion.] I upgrade my older family Hub fridge for this newer model. I must say I wish had done it a lot earlier. The AI features are amazing. Capturing food in and out. My food list is always up to date which works great when having to decide what to make for dinner. Ice maker is in the freezer and water dispenser in the fridge. Bonus for the refillable pitcher!! More spacious than previous model. Love this fridge so far.

The accessibility on this fridge is fantastic — everything is easy to reach and organize, which makes a huge difference in daily use. The Family Hub features are a standout too; being able to pull up YouTube right on the fridge screen is such a nice touch for cooking along to recipes or just having something on in the kitchen. It’s clear a lot of thought went into making this more than just a place to store food. Overall really happy with it so far.

[This review was collected as part of a promotion.] Honestly we love our fridge but idk if we use too much water and ice but the filter went by very quickly and we got the fridge 3 months ago and our filter is already on 12% left. But other than that it stores a ton of storage and I love the feature that it opens automatically and when baking or making sweet treats it opens by itself

[This review was collected as part of a promotion.] The refrigerator has an attractive design at first glance, but it has plenty of room for improvement. Space is being wasted by the water pitcher and the ice bucket. A refrigerator this large should be expected to accommodate a mid-sized family with ease. The ice bucket literally takes half of the upper freezer shelf. I personally don't know anyone who this would be useful to, unless it's a large family with kids, which goes back to the issue of space in general. The movement of the shelves to make more space is also very limited so, anything taller than a gallon of milk won't fit unless you remove an entire shelf. The main attraction was of course the digital screen. Unfortunately it's very slow instead of responsive like you would expect in 2026. The software is also very limited, which is extremely disappointing. Samsung is so focused on AI instead of being focused on practical tasks. One small example of many is entering items into your shopping list. If it doesn't recognize your item, it will automatically change it, similar to predictive text auto-correction.

[This review was collected as part of a promotion.] The refrigerator is beautiful and thus far the screen apps are easy to use. We love the size, however we do not like the following issues: the ice maker has failed 2 times in our four years of ownership. Now that we are out of warranty we fear that we will have to regularly pay for maintenance in ice maker. This beautiful refrigerator/freezer is too much of an investment to have issues with an ice maker and require replacement parts. Other than that it’s beautiful and fits the aesthetics of our home.