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Customer reviews for Samsung Bespoke 23 cu. ft. 4-Door French Door Refrigerator w/ AI Family Hub+ for
Samsung Bespoke 23 cu. ft. 4-Door French Door Refrigerator w/ AI Family Hub+
4.6 out of 5 stars
stars299 ratings299 reviews
  1. 5 stars78% (233)
  2. 4 stars14% (43)
  3. 3 stars0% (1)
  4. 2 stars1% (3)
  5. 1 star6% (19)

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Showing 1-10 of 299 reviews
Apr 26, 2026
Love
5 out of 5 stars review

Great features

[This review was collected as part of a promotion.] Love the mini ice cube maker and size,Great warnings and notification,Images of the doors in the app are a nice touch when shopping and not home,Easy changing of the drawer temp and how quick it gets to the requested temps, taking pictures and adding to the shopping list is a plus. Finding things in the refrigerator is quick and easy

Review from Samsung US
Helpful?470BPLVTEU1I15511905401
May 20, 2026
techy fridge
5 out of 5 stars review

THE FRIDGE THAT DOES IT ALL!!!

[This review was collected as part of a promotion.] Where do I begin? this fridge does it all!!! it keeps track of what you put inside your fridge, lets you know when you need to remove items from the fridge, has so much space and compartments that it really is an incredible fridge!! you can even reorder food if you want and have it delivered right to you!! talk about convenience. I already had to change the water filter and it was very easy to do. and, the electronic functions on the outside from the whiteboard to being able to watch youtube for receipes, dyi and videos is awesome!! and you can use the fridge as a hub for all smart items in your home. I am glad that i decided to purchase the samsung bespoke fridge for my new home!! it was everything that I had hoped for and way more as well. I would recommend this to anyone who wants to take their kitchen to the next level!! this fridge does all that and then some!!

Review from Samsung US
Helpful?470BPLVTEU1I15511905401
Apr 30, 2026
DHolley
5 out of 5 stars review

I was tired of settling for less so I Got the best

This refrigerator is amazing. She's graceful she's beautiful me and my grandbabies love her. She keeps us company. They get to Order food and close and listen to music I get to watch recipes while I cook. I love it. I love it. I love it thank you Samsung. I love YALL! My mother is a boomer And now she's getting her one🤣

Review from Samsung US
Helpful?470BPLVTEU1I15511905401
May 17, 2026
GreatRefrigerator
5 out of 5 stars review

We love this fridge

[This review was collected as part of a promotion.] We've had this fridge for about a month, and so far it's been great. The installation process was very smooth and we were able to use it right away. The screen is very intuitive, and it was very easy for us to set everything up. The fridge itself is very spacious, and the drawers slide in and out very smoothly. The tap feature is helpful for when your hands are full, and for a faster door opening experience, the handles don't offer much resistance if you choose to open the door manually. The cameras show off the contents of the door bins for all your "staring and deciding" needs while still staying efficient. Food has been keeping very well, and we haven't had any issues with heat loss. The screen also tells us what temperature the zones are at and allows us to change it if necessary. The ice machine works great, but if the path for the ice to fall is blocked, you'll need to clear it yourself before it can continue producing more ice.

Review from Samsung US
Helpful?470BPLVTEU1I15511905401
Apr 30, 2026
SavNally
5 out of 5 stars review

Love it!

[This review was collected as part of a promotion.] We love this fridge for so many reasons! It's big and holds everything and more that we need! We love the 2 types of ice it makes! The middle drawer with the temp control is so nice! And we have switched from buying bottled water to only using the water pitcher in the fridge now! I recommend this fridge to all my friends and have encouraged 2 of them to actually buy it and they love it just as much!!

Review from Samsung US
Helpful?470BPLVTEU1I15511905401
May 13, 2026
Nanci
5 out of 5 stars review

Great purchase!

[This review was collected as part of a promotion.] Received my Bespoke 29 cu 4 door today. It looks beautiful next to my ivory kitchen cabinets. The look is modern and sleek, will be purchasing the stove to complete the set. Happy with this purchase!

Review from Samsung US
Helpful?470BPLVTEU1I15511905401
Apr 28, 2026
Mexbeast
5 out of 5 stars review

Really good features!!

[This review was collected as part of a promotion.] I love the features of this fridge. My first step in newer technology fridges and I am enjoying it. The capacity is good enough. Great fridge to have in the kitchen while me and my wife cook we can listen to music or watch videos. My kids love it too! Interface is easy to use even my 4 year old uses it easily.

Review from Samsung US
Helpful?470BPLVTEU1I15511905401
May 20, 2026
Fletch
4 out of 5 stars review

Sleek design with great features

[This review was collected as part of a promotion.] Got the refrigerator today. It's very sleek and the Samsung hub was easy to setup. Already integrated a bunch of devices and I'm looking forward to using the AI Vision. It has a TON of space and the shelves were easy to remove and clean.

Review from Samsung US
Helpful?470BPLVTEU1I15511905401
Nov 6, 2025
Dont buy Direct
1 out of 5 stars review

Where's your Service

I equipped my entire kitchen with Samsung Bespoke product, purchasing a new Samsung Refrigerator ( >$3200), Stove, Dishwasher and Microwave direct from Samsung. I went direct thinking that customer service and all the other aspects of quality would be met. However, after a little over two years (just after the warranty period) my dishwasher (bespoke) stopped working. I contacted Samsung Service and the responsiveness has been horrible. We spoke about the warranty and even purchasing a new one and never got a call back. I'd like this email sent to senior leadership at Samsung as I look for a remedy. My kitchen is now equipped with a boat anchor and the label on that anchor is Samsung. My junk Maytag lasted longer and if this is not remedied I will let every rating service know NOT to purchase Samsung, especially direct. If I sound upset, I am. I call service and never hear back. I call the warranty group and all they care about is maximizing profit by charging me >$300 for a 1-yr warranty and then call me back.

Review from Samsung US
Helpful?470BPLVTEU1I15511905401
reply from SEA Care

Hi there, We understand that your customer service experience was not ideal. You can contact our Support Team via the link below to speak with a live representative for additional assistance with your dishwasher. 1. Facebook Messenger: http://m.me/samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://us.commuity.samsung.com/t5/Samsung-Community/ct-p/us 4. Customer Care: 1-800-726-7864 (1-800-SAMSUNG) Please include reference number 1151254959 in your message so our team can locate your information. Have a great day. -John

May 18, 2026
Fed_Prez
1 out of 5 stars review

Don't get scammed

Two separate Samsung sales reps advised the Samsung Care+ & Extended Warranty for this fridge (RF90F23AEWAA) was in addition to the manufacture's warranty. It is not. I purchased the "extended" 5-year plan, but my warranty indicates it starts the date of purchase. I call Care+ and get a "sorry, but the terms and conditions are date of purchase. They are not combined". The terms weren't provided until I purchased the "extended" warranty! I did not expect such shady practices by Samsung. Beware! As for the fridge, I love the look, if not slightly more gray than expected. One particular flaw, however, is there is no camera to detect items added to the freezer or flex drawer despite advertising the capability. I also wish you could resize the widgets or add google apps to the hub.

Review from Samsung US
Helpful?470BPLVTEU1I15511905401
reply from Samsung

Hi Fed_Prez, We appreciate you sharing your experience with the warranty coverage for your Samsung refrigerator. Feedback like yours helps improve how coverage details are communicated during the purchase process. We truly value your business. Geraldine Samsung Care