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Customer reviews for Samsung Bespoke 23 cu. ft. 4-Door French Door Refrigerator w/ AI Home for
Samsung Bespoke 23 cu. ft. 4-Door French Door Refrigerator w/ AI Home
4.7 out of 5 stars
stars
123 ratings123 reviews
  1. 5 stars81% (100)
  2. 4 stars13% (16)
  3. 3 stars4% (5)
  4. 2 stars0% (0)
  5. 1 star2% (2)

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Showing 41-50 of 123 reviews
Aug 14, 2026
Reviewer name: MUCKWA
5 out of 5 stars
5 out of 5 stars review

Great fridge

Be sure to put the shelves properly. The inventory management of food and storage time is very helpful. Love the door split for water.

Review from Samsung US
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Jul 25, 2026
Reviewer name: Nando
3 out of 5 stars
3 out of 5 stars review

Great product

[This review was collected as part of a promotion.] This product is great and very beautiful and comes with a lot of features that are helpful

Review from Samsung US
Helpful?4DNAOPT837SJ15501106816
reply from Samsung

Hi Nando, we're so glad to hear you're enjoying your product and finding its features helpful. Thank you for choosing Samsung. Glaiza Samsung Care

May 7, 2026
Reviewer name: Deecole
5 out of 5 stars
5 out of 5 stars review

Great product!

[This review was collected as part of a promotion.] This refrigerator has been game changing! I've had it for a few years now and it still works as great as when I first got it.

Review from Samsung US
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Apr 17, 2026
Reviewer name: xCimmiCx
4 out of 5 stars
4 out of 5 stars review

Great Features

[This review was collected as part of a promotion.] This device has amazing storage features. Offers adequate space for a family of 6. Freezer has plenty of storage space also. No issues.

Review from Samsung US
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May 13, 2026
Reviewer name: Mariah
5 out of 5 stars
5 out of 5 stars review

It's literally amazing

[This review was collected as part of a promotion.] This fridge is literally amazing absolutely love the ice coupes and the water pitcher and all the space ! It's super efficient and has great visibility!

Review from Samsung US
Helpful?4DNAOPT837SJ15501106816
Apr 27, 2026
Reviewer name: Cody
5 out of 5 stars
5 out of 5 stars review

So far so good

[This review was collected as part of a promotion.] So far so good. Like the space and the extra door. The water dispenser being hidden is a huge plus for the wife.

Review from Samsung US
Helpful?4DNAOPT837SJ15501106816
Apr 22, 2026
Reviewer name: OrlandoMCO
4 out of 5 stars
4 out of 5 stars review

Sharp look and features!

[This review was collected as part of a promotion.] I love the custom color and overall the look and feel given the capacity, plus the latest in smart technology; cooling and efficiency seems competitive.

Review from Samsung US
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May 4, 2026
Reviewer name: Kitt
5 out of 5 stars
5 out of 5 stars review

Great work with the AI. Let's you see what happen.

[This review was collected as part of a promotion.] My refrigerator was awesome my godson and my grandkids like to come around and play to YouTube on the refrigerator and watch TV on the refrigerator and listen to music on the refrigerator

Review from Samsung US
Helpful?4DNAOPT837SJ15501106816
Nov 25, 2025
Reviewer name: SimsG
5 out of 5 stars
5 out of 5 stars review

Great fridge!

We are very happy with this fridge, we like the size and format (makes it quite easy and versatile to keep food in it, it has the exact same capacity as our previous one but because different layout, it feels much bigger. Very quiet, and it has a few features we came to absolutely love (autofill pitcher, two different kinds of ice cubes, drink station, double access to some of the shelves, the customizable half shelving when you need taller items, the middle customizable drawer that can adapt to our changing needs, it's been fantastic so far. AI screen is quite nice and helpful, with the mention that we have turned off the AI camera, I don't need the fridge to tell me 25 times a day I took milk out and put eggs in... But expiry date reminders are great, offered recipes too and it helps having the assistant right when you need it. The only thing not exactly as described is that the top panels show fingerprints quite visibly, but it's very easy to clean, so not a biggie. Overall, we all absolutely love it and it's been great so far!

Review from Samsung Canada
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Oct 31, 2025
Reviewer name: Bespley
3 out of 5 stars
3 out of 5 stars review

Sleek and elegant fridge with great features

[This review was collected as part of a promotion.] Beautiful fridge with some great features along with a handful of disappointing issues. It has plenty of room inside and nice glass shelves. The touchscreen is great for keeping track of items in the fridge, viewing photos, watching music videos on YouTube, or for many other helpful things. I love the beverage door for getting sodas, beer, etc. out of the fridge without having to open the actual fridge. The automatic refilling water pitcher is something I love with this fridge along with the fact that it makes regular and mini ice cubes at the same time so you can take your pick. The front of the fridge is made with high quality materials and the inside glass shelves are nice as well. The middle section of the fridge is the adjustable temperature drawer for various food or beverage items. I love that it can be opened on its own because my previous fridge had a sliding deli drawer but you had to open both fridge doors all the way to access it. This design is so much better and more practical. Having said that this fridge is beautiful with many great features it is not without problems. The design of the cover over the ice bins is not well done since about 50% of the time when you get ice the cover jams and then the freezer will not close. It causes it to abruptly stop while trying to close it and ice cubes fall onto the floor and you have to struggle with it to get it to close. The sliding shelf in the fridge that is designed to allow you to put additional tall items in the fridge has issues as well. It does not click back into place fully when extending it back out so that makes the shelf much less sturdy...possibly a defect with our fridge only. One of the 2 crisper bins looks to be missing an additional plastic strip that goes above the drawer lip so it can cause odors to fill the whole fridge with the smell of vegetables you have in the drawer...the other crisper drawer has the plastic strip so it does not have that problem...again defective only on our fridge or an issue for others as well?. Lastly, the outside of the fridge which is the black glass portion shows fingerprints like crazy which is pretty annoying. My husband is not a fan of the fridge...especially the issues with the ice bin getting stuck and the freezer not shutting easily as a result. He hates even getting ice out of it. If it weren't for the issues I stated above I would probably have given it 5 stars but with the issues I can only give it 3 stars. As for its longevity I can not rate that as we have only had it a couple months. It does run extremely quit, makes enough ice for our daily needs, has had no issues with keeping proper temperature so those are all pluses.

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Review from Samsung US
Helpful?4DNAOPT837SJ15501106816
reply from SEA Care

Hi Bespley, We appreciate you sharing your detailed feedback about your refrigerator and the experience you've had with its features. It’s great to hear you’re enjoying the convenience of the touchscreen, beverage door, and dual ice makers, and we’d like to help address the concerns you mentioned so you can continue to make the most of your appliance. For the issue with the ice bin cover jamming and preventing the freezer from closing, please follow the guide below to check and clear any ice buildup in the bin area. You may click on the embedded link for additional support. Ice bucket is stuck or has a block of ice https://www.samsung.com/us/support/troubleshoot/TSG10002387/#ice-bucket-is-stuck-or-has-a-block-of-ice For the sliding shelf that does not click back securely and the crisper drawer emitting odor, follow the steps in the guide below to ensure that all shelves and drawers are properly fitted and cleaned. You can click on the embedded link for more detailed instructions. Samsung refrigerator shelf/drawer removal and cleaning guide https://www.samsung.com/us/support/answer/ANS10006824/ Should you need further assistance, you may reach us through the following channels: 1. Facebook Messenger: http://m.me/samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://us.commuity.samsung.com/t5/Samsung-Community/ct-p/us When you message us, please provide us with this reference number (1151212809) to help our team pull up your information. Thank you. ^Camille