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Customer reviews for Samsung Bespoke 23 cu. ft. 4-Door French Door Refrigerator w/ AI Home for
Samsung Bespoke 23 cu. ft. 4-Door French Door Refrigerator w/ AI Home
4.7 out of 5 stars
stars
93 ratings93 reviews
  1. 5 stars81% (75)
  2. 4 stars14% (13)
  3. 3 stars3% (3)
  4. 2 stars0% (0)
  5. 1 star2% (2)

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Showing 11-20 of 93 reviews
Apr 23, 2026
Akhan
5 out of 5 stars review

great, but freezer issues and dents are a big let

[This review was collected as part of a promotion.] I really wanted to love this fridge because it looks amazing and has a ton of space, but it's been disappointing in a few key areas. The biggest issue is the freezer. It keeps acting up and doesn't always hold a consistent temperature. I've had items that should be fully frozen end up partially thawed, which is frustrating—especially for something this expensive. Another downside is the exterior quality. While the design is beautiful, it dents way too easily. Even small bumps leave noticeable marks, which takes away from the premium look pretty quickly. There are definitely things to like—the storage space is great, and the layout is very convenient—but for the price, I expected much better reliability and durability. Overall, it looks like a high-end appliance, but the performance hasn't lived up to the cost.

Review from Samsung US
Helpful?4DNAOPT837SJ15501106816
May 23, 2026
ResearchFirstDave
4 out of 5 stars review

Highly Recommend this Bespoke Fridge

[This review was collected as part of a promotion.] We are really happy with this fridge, especially how nicely the counter-depth design fits flush with our cabinets. The charcoal glass and stainless steel panel combination looks modern. The middle drawer is handy as it has adjustable temperature settings, and the hidden beverage center is a cool feature—we like having both a standard water dispenser and the auto-filling pitcher for fruit infusions. The dual ice maker also dispenses both standard cubes and smaller bite-sized ice. We haven't fully explored the AI features yet beyond displaying family photos, but good to know it has more AI features to offer. Our only minor critiques are that we wish it produced ice a bit faster, and the ice bins could be a bit sturdier and smoother to slide open. Other than that, it's a solid, high-quality refrigerator!

Review from Samsung US
Helpful?4DNAOPT837SJ15501106816
Jun 13, 2026
Darnell
5 out of 5 stars review

Good storage

[This review was collected as part of a promotion.] This product has a lot of great features, including interaction with social platforms and great storage.

Review from Samsung US
Helpful?4DNAOPT837SJ15501106816
Jun 15, 2026
Miggs
5 out of 5 stars review

Wow !

[This review was collected as part of a promotion.] Best fridge ever , goes through auto updates and attaches to my Ultra seemlessly . I would recommend 10 out of 10 times

Review from Samsung US
Helpful?4DNAOPT837SJ15501106816
Jun 10, 2026
NMliving
5 out of 5 stars review

Great Look

[This review was collected as part of a promotion.] Great beverage areas. Like the ice in the freezer vs in the door. Two sizes of ice isnice. Plenty of refrigerator space.

Review from Samsung US
Helpful?4DNAOPT837SJ15501106816
May 26, 2026
Mama5bois
5 out of 5 stars review

We love it

[This review was collected as part of a promotion.] We love the fridge and all its gadgets. I love the two types of ice and the picture that refills itself.

Review from Samsung US
Helpful?4DNAOPT837SJ15501106816
Jun 21, 2026
Jail
3 out of 5 stars review

What a great name

[This review was collected as part of a promotion.] Extremely helpful and the engineering and the productivity of this service is a one that has to be appreciated by all human human being

Review from Samsung US
Helpful?4DNAOPT837SJ15501106816
reply from Samsung Care

Hello Jail, It’s great to hear it’s been helpful and that you’re enjoying the design and performance. Thanks for taking the time to share your experience with us. We’re glad it’s making a positive impact in your day-to-day use. Samsung truly values your business. Pope Samsung Care

Nov 25, 2025
SimsG
5 out of 5 stars review

Great fridge!

We are very happy with this fridge, we like the size and format (makes it quite easy and versatile to keep food in it, it has the exact same capacity as our previous one but because different layout, it feels much bigger. Very quiet, and it has a few features we came to absolutely love (autofill pitcher, two different kinds of ice cubes, drink station, double access to some of the shelves, the customizable half shelving when you need taller items, the middle customizable drawer that can adapt to our changing needs, it's been fantastic so far. AI screen is quite nice and helpful, with the mention that we have turned off the AI camera, I don't need the fridge to tell me 25 times a day I took milk out and put eggs in... But expiry date reminders are great, offered recipes too and it helps having the assistant right when you need it. The only thing not exactly as described is that the top panels show fingerprints quite visibly, but it's very easy to clean, so not a biggie. Overall, we all absolutely love it and it's been great so far!

Review from Samsung Canada
Helpful?4DNAOPT837SJ15501106816
Dec 28, 2025
SurfCityLiving
5 out of 5 stars review

Great features, awesome storage, beautiful!!

[This review was collected as part of a promotion.] Flawless installation, great timing early in the day. The fridge runs perfectly. The beverage center is my favorite part being able to create different infusions and a pitcher of water constantly filled. The glass surface is easy to maintain, and the overall aesthetic is beautiful. Plenty of storage and the 4 panel design is a must. High quality materials, and the AI/touch scree tech is a fun Perk.

Review from Samsung US
Helpful?4DNAOPT837SJ15501106816
Jun 30, 2026
Matt
5 out of 5 stars review

I love my fridge!!!

[This review was collected as part of a promotion.] Very happy with my purchase, best fridge ever!!!!!

Review from Samsung US
Helpful?4DNAOPT837SJ15501106816