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Customer reviews for Samsung Bespoke AI Vented Laundry Combo All-in-One 5.3 cu. Ft. Ultra Capacity Washer with Super Speed and Vented Electric Dryer for
Samsung Bespoke AI Vented Laundry Combo All-in-One 5.3 cu. Ft. Ultra Capacity Washer with Super Speed and Vented Electric Dryer
4.7 out of 5 stars
stars
1,633 ratings1,633 reviews
  1. 5 stars81% (1,328)
  2. 4 stars13% (213)
  3. 3 stars3% (41)
  4. 2 stars1% (15)
  5. 1 star2% (36)

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Showing 561-570 of 1,633 reviews
Dec 2, 2025
Reviewer name: Jittu
4 out of 5 stars
4 out of 5 stars review

Set it and forget it

[This review was collected as part of a promotion.] Most owners love the "load and go" lifestyle, but it requires more care than a standard dryer. The Best Part: The 5.3 cu. ft. capacity is massive. You can wash and dry a King-size comforter in one go without moving wet heavy laundry. The Reality Check: While small loads dry in ~98 minutes, full loads take 4–5 hours. The "Damp" Feel: Because it uses a heat pump (no vent), clothes come out feeling slightly cool/humid but flash-dry in seconds. The Big Warning: It is maintenance heavy. You must clean the lint filter after every load and the heat exchanger every month, or drying performance drops instantly. Known Defect: Watch out for the tiny magnet in the lint filter; if it falls out (a common issue), the machine won't run.

Review from Samsung US
Helpful?1Z04TZZPAX0815491718724
May 30, 2026
Reviewer name: Hailey
3 out of 5 stars
3 out of 5 stars review

Great combo, just wish I could connect to the app

[This review was collected as part of a promotion.] I love my all in one machine. It's quite literally a game changer when it comes to washing and drying. I've never had an issue with it cleaning even the toughest of stains and grime. Even my Alaskan king comforter fits in this thing, and it is awesome! I love the ai setting as well! However, it's been months and I cannot get the dang thing to connect to SmartThings! I've even tried to go through every step in the manual, and troubleshoot, and I cannot get it connected. There's an AP button, but you must be connected to the WiFi to use it which makes no sense to me. It's a bummer because I love my smart home. But we have been able to use the washer without the feature. It's just a little upsetting.

Review from Samsung US
Helpful?1Z04TZZPAX0815491718724
reply from Samsung

Hi Hailey, Having a washer that handles tough loads, large items, and smart features smoothly makes a big difference day to day, and getting connected to SmartThings is an important part of making the most of those features. Connecting to SmartThings is usually simple, but issues can happen due to Wi-Fi setup, pairing steps, or connection mode. Making sure the washer is in AP mode and your phone is on a 2.4 GHz Wi-Fi network can help. If the connection doesn’t go through, try checking your network, restarting the washer, and going through the setup again. You can explore the full guide here: https://www.samsung.com/us/support/troubleshoot/TSG10007331/ Please keep this reference number for your records: 1152569787. Feel free to reach us through the following channels: Samsung Community: https://us.community.samsung.com/t5/samsung-community/ct-p/us Facebook Messenger: https://m.me/samsungsupport X: https://x.com/messages/compose?recipient%20id=18768513 Samsung Care: 1-800-726-7864 (1-800-SAMSUNG) Samsung truly values your business. Christian Samsung Care

Apr 4, 2026
Reviewer name: Frostbite1319
5 out of 5 stars
5 out of 5 stars review

Great Features!

[This review was collected as part of a promotion.] This thing is AWESOME! Love that I don't have to switch loads, and that the door opens itself when it's done. Although it might really, really suck if it breaks because I imagine that's not a cheap nor easy fix, but thats a problem for another day. When it's working as intended it saves you quite a bit of time. Oh and having the soap auto dispense is a great touch too!

Review from Samsung US
Helpful?1Z04TZZPAX0815491718724
Jun 7, 2026
Reviewer name: CyaMya
5 out of 5 stars
5 out of 5 stars review

Very convenient

[This review was collected as part of a promotion.] Very convenient machine, we love not having to switch the laundry over from washer to the dryer. No more forgotten wet clothes. I like the multiple cycle options, we use normal, bedding, and towels the most. It also has an option for a small quick load. The drum size is pretty large, it holds quite a bit of clotges, which is nice.

Review from Samsung US
Helpful?1Z04TZZPAX0815491718724
Jun 6, 2026
Reviewer name: Jqueen
5 out of 5 stars
5 out of 5 stars review

Exceptional

[This review was collected as part of a promotion.] I absolutely loved my new washer dryer combo it is a great acid to my home it is quiet sleek it is quiet Sleek beautiful and allows me to complete things and a lot faster time would highly recommend to all my friends and family

Review from Samsung US
Helpful?1Z04TZZPAX0815491718724
May 1, 2026
Reviewer name: Taylor333
1 out of 5 stars
1 out of 5 stars review

Dead compressor - warranty is a joke

Compressor died on the unit and getting 10 year warranty honored is an absolute joke. Nothing worse than having to find a laundromat to go to because the incredibly expensive washer you own breaks and Samsung drags their feet to provide a solution. Steer clear

Review from Samsung US
Helpful?1Z04TZZPAX0815491718724
reply from Samsung

Hi Taylor333, Laundry routines rely on dependable repairs when warranty service is involved, and staying aligned on service coordination and updates is important during that process. We aim to keep the 10-year coverage moving forward with clear communication and steady progress. Taking a closer look at the current status of your washer and any existing service activity will help us review what’s in place and outline possible next steps. Please reach us through any of the options below: 1. Samsung Community: https://us.community.samsung.com/t5/samsung-community/ct-p/us 2. X: https://x.com/messages/compose?recipient%20id=18768513 3. Facebook Messenger: https://m.me/samsungsupport 4. Samsung Customer Care: 1-800-726-7864 (1-800-SAMSUNG) Kindly provide this reference number (1152456205) when you reach out so our team can retrieve your information. We appreciate hearing from you, and Samsung truly values your business. Geraldine Samsung Care

May 30, 2026
Reviewer name: Paradise
4 out of 5 stars
4 out of 5 stars review

Not as easy as you would think.

[This review was collected as part of a promotion.] This is our first HE washer and dryer combo. I wish there was a more detail description as to what each wash setting does Trying to figure out which one to use is just a hit or miss. Especially for white clothes. The 5.3 capacity is great. The integration of both the washer and dryer is AWESOME and convenient. The efficiency is yet to be determined because I still don't understand all the cycles. I wish I could customize and then save my own wash cycles. That would be great. The automation is ok. All in all it's a keeper and as soon as I figure out how to get my whites, white I will then love it.

Review from Samsung US
Helpful?1Z04TZZPAX0815491718724
May 31, 2026
Reviewer name: 4kidsdad
5 out of 5 stars
5 out of 5 stars review

Kid friendly

[This review was collected as part of a promotion.] I'm a single father of four children, aged seven, eight, nine, and eleven. As a result, I don't have to worry about them forgetting to put their clothes in the dryer. Additionally, I don't have to worry about them using too much detergent. I absolutely love this!

Review from Samsung US
Helpful?1Z04TZZPAX0815491718724
Mar 26, 2026
Reviewer name: Lesliefd
4 out of 5 stars
4 out of 5 stars review

This is a lot to take in!

[This review was collected as part of a promotion.] Delivery communication was organized and punctual. Delivery men were courteous and helpful. Product was huge and heavy which means it's not cheap, in every sense of the word. ATM, I'm doing my very first load so, can't tell the quality of the wash yet though, I'm expecting it to be better. The power reset I did after the first load fixed the pad or screen which was stuck on "Registering" mode. Online says it's could be a glitch with the Smart Things app. After the wash and dry, I obserbed lint stuck around the rubber gasket. Hopefully that will go away and will not affect the colors of my next load. I would also like to mention my disappointment that after it was unwrapped in front of me by the delivery people, there were prominent scratches around the glossy part of the washer door. There was also a deep scratch on the side of the unit. Brand new and yet with scratches!

Review from Samsung US
Helpful?1Z04TZZPAX0815491718724
May 6, 2026
Reviewer name: Wise
5 out of 5 stars
5 out of 5 stars review

This is the best samsung product I have ever used

[This review was collected as part of a promotion.] the washer was still professionally however I had to self install as I forgot to choose install this it was great however arrived brand new 100% And 100% and it was easy to install with the assistance of several other of my friends as the washer is very heavy one point of interest you should make a note of definitely request the install service because it goes along a lot quicker Wise Equipment install it properly.

Review from Samsung US
Helpful?1Z04TZZPAX0815491718724