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Customer reviews for Samsung Bespoke AI Vented Laundry Combo All-in-One 5.3 cu. Ft. Ultra Capacity Washer with Super Speed and Vented Electric Dryer for
Samsung Bespoke AI Vented Laundry Combo All-in-One 5.3 cu. Ft. Ultra Capacity Washer with Super Speed and Vented Electric Dryer
4.7 out of 5 stars
stars
1,660 ratings1,660 reviews
  1. 5 stars81% (1,352)
  2. 4 stars13% (215)
  3. 3 stars2% (41)
  4. 2 stars1% (16)
  5. 1 star2% (36)

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Showing 1-10 of 1,660 reviews
Jun 4, 2026
Reviewer name: Sivan616
5 out of 5 stars
5 out of 5 stars review

Great for a family of 3

[This review was collected as part of a promotion.] Very convenient we can set a load and let it wash and dry and. It have to worry. It's perfect for having a 2 year old! Capacity could be a bit bigger for a comforter. But other than that it's great for a family of 3.

Review from Samsung US
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Sep 28, 2026
Reviewer name: Dale
5 out of 5 stars
5 out of 5 stars review

Hidden Gem

[This review was collected as part of a promotion.] This vented all-in-one unit is hands down the best laundry appliance I've ever owned. I just throw my clothes in, and when I come back, they're completely dry—taking no longer than a standard washer-dryer set. Plus, because the drying cycle dries out the door gasket, the rubber seal stays completely dry, meaning zero mildew or slime buildup over time. 10/10, would recommend to anyone!

Review from Samsung US
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May 1, 2026
Reviewer name: Theprivacyguy
5 out of 5 stars
5 out of 5 stars review

Great features!!

[This review was collected as part of a promotion.] The Samsung Bespoke AI Vented Laundry Combo is a game-changer for anyone looking to reclaim space without sacrificing the speed and performance of a traditional setup. Unlike many all-in-one units that use ventless heat pump technology, this model utilizes a traditional vent, making it the fastest and most familiar-feeling combo on the market.

Review from Samsung US
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Oct 10, 2026
Reviewer name: APS99
5 out of 5 stars
5 out of 5 stars review

Sleek, whisper-quiet, and an absolute game changer

[This review was collected as part of a promotion.] Buying this Samsung washer and gas dryer combo was one of the best upgrades we've made. The capacity handles our heavy laundry weeks effortlessly, the Super Speed cycle cleans thoroughly in under 30 minutes, and the steam refresh on the dryer cuts down on ironing. They run quietly, look high-end in Brushed Black, and the SmartThings notifications keep our routine moving. Highly recommend getting the set!

Review from Samsung US
Helpful?1Z04TZZPAX0815491718724
Oct 11, 2026
Reviewer name: Jens
5 out of 5 stars
5 out of 5 stars review

Great full sized washer/dryer combo

[This review was collected as part of a promotion.] I really liked the combo washer/dryer. It saves a ton of space without the hassle of stacking separate washer and dryer. The integrated control in the middle allows easy access to control both the washer and dryer separately. The best part is that it's full sized washer and dryer, and even fits a king sized comforter!

Review from Samsung US
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Jul 10, 2026
Reviewer name: Malibu mom
4 out of 5 stars
4 out of 5 stars review

Perfect for a busy mom

[This review was collected as part of a promotion.] This washer dryer combo has enough capacity for a family of 5 and twice a week laundry. No need to transfer in between washing and drying. I have the vented version and clothes comes out dry on medium dry cycle.

Review from Samsung US
Helpful?1Z04TZZPAX0815491718724
Jul 11, 2026
Reviewer name: Pet Dad
4 out of 5 stars
4 out of 5 stars review

The future of home laundry

[This review was collected as part of a promotion.] Excellent integration with remote software, no more measuring detergent and. fabric softener. No more moving wet clothes over to a separate dryer. Smart lint brush cleans dryer lint every load. Lots of features you wouldn't think of but substantially reduce the laundry chore. This is the future of in home residential laundry. Thank you, Samsung

Review from Samsung US
Helpful?1Z04TZZPAX0815491718724
Jun 18, 2026
Reviewer name: Alikat
3 out of 5 stars
3 out of 5 stars review

I've had better

[This review was collected as part of a promotion.] It's very heavy and hard to move, it disconnects from WiFi constantly, its depth is more than traditional machines so it doesn't fit in a standard laundry cupboard, and it's so low to the ground I have to squat to use the controls, fill soap, or change laundry.

Review from Samsung US
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reply from Samsung

Hi Alikat, Getting hands-on with your washer/dryer combo unit really highlights how important comfort, fit, and connectivity are in your laundry routine, and we understand your experience with these aspects. For combo units, the design can feel different from traditional machines, especially with size, height, and overall setup. Making sure the unit is on a stable surface and within good Wi‑Fi range can help improve day‑to‑day use. We’d really like to take a closer look at your setup and see what options may help improve your overall experience. Please feel free to reach out using the contact methods below: 1. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us 2. Facebook Messenger: https://m.me/samsungsupport 3. X: https://x.com/messages/compose?recipient%20id=18768513 4. Samsung Customer Care: 1-800-726-7864 (1-800-SAMSUNG) Please have reference number 1152659400 ready when you contact us so we can assist you quickly. Samsung truly values your business. Jeffrey Samsung Care

Aug 27, 2026
Reviewer name: Anonymous
2 out of 5 stars
2 out of 5 stars review

Not as expected.

[This review was collected as part of a promotion.] We got this combo a week ago. We have tried different loads, different cycles and we don't like the drying cycle. Clothing is way too wrinkle, compared to our previous Samsung washer and dryer we had. Sometimes clothes are still wet, even when we set the “More Dry”option. It is also really loud , We are still giving it a chance, but we are not impressed at all.

Review from Samsung US
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reply from Samsung

Hi there, We understand wanting every part of the experience to feel intuitive and convenient, and selecting a washer and dryer combo is about finding the right fit for the way you care for your home and family, and we'd like the chance to look into this with you. At your earliest convenience, we can be reached using any of the channels below and reference case number 1153115290 for faster assistance: Samsung Community: https://us.community.samsung.com/t5/samsung-community/ct-p/us Facebook Messenger: https://m.me/samsungsupport X: https://x.com/messages/compose?recipient_id=18768513 Samsung Customer Care: 1-800-726-7864 (1-800-SAMSUNG) Khristine Samsung Care

Jan 25, 2026
Reviewer name: Brandon
1 out of 5 stars
1 out of 5 stars review

Bespoke All in One - Destroying our clothes

We purchased the Bespoke AI All-in One Vented washer back on 11/05/2025. This is not a paid review. Our washer/dryer is installed on our first floor and on an exterior wall where the vent to the outside is < 2 feet. Every single load our clothes come out horribly wrinkled. The wrinkles are set so deep into the fabric we have to iron them out or just deal with the fact we now look like we are tourists living out of a suitcase. Our clothes also look like they are deteriorating rapidly. In the picture you'll see my brand new Nike thermal hoodie washed for the first time. It's almost as if the fabric is literally being damaged by this washer/dryer. We have worked with support and have tried all of the following. Small loads All sorts of various cycles where we've tried lowering the spin speed, changing water temp, using delicate cycles, etc We have verified there is no blockage in the vent (you can see outside through the vent) We use both laundry detergent and softener We pull the laundry out immediately after the drying cycle ends All this triaging/troubleshooting takes time. It certainly took longer than the 14 day return window which is absurdly short and my main WARNING as to why you should NOT buy this. Samsung support is basically AI regurgitating the same steps above over and over then when you get to a human they simply continue the same. We would love to return this for a refund but can't. At this point we are contemplating giving this thing away for free! This experience with Samsung has absolutely changed our mind on buying anything Samsung ever again.

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Review from Samsung US
Helpful?1Z04TZZPAX0815491718724